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Finch Hyundai

London , ON

4.2
1,105 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,105 reviews

January 29, 2021

Stephanie at Finch Hyundai made the purchase of my new car smooth and effortless. It was a pleasure dealing with her. The dealership is very professional but they make you feel like you are a part of the More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Finch Hyundai responded

Thank you for the positive review! We're glad to hear you had such a great experience purchasing your vehicle with Stephanie. If there's ever anything else we can help you with, please don't hesitate to let us know!

January 20, 2021

Amazing time and experience buying my new Elantra with Steph! She helped me make the most informed choice on the car I wanted! If you’re going in to buy a car, buy from Steph! More

by Sky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Finch Hyundai responded

Thank you for the positive review Sky! We're glad to hear you had such a great experience purchasing your Elantra with Stephanie. If there's ever anything else we can help you with, please don't hesitate to let us know!

January 18, 2021

Stay away from this place,they ripped us off,The most dishonest people you’ll ever meet. Go any other place accept Finch on 300 Southdale rd. Shame on you Jamal I wish I could rate negative-5 ⭐️ More

by Abe
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Cristian Latis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Hijazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Finch Hyundai responded

Hello Abe I'm sorry you feel that we did not treat you fairly. It is never our intention to upset any of our clients. Unfortunately we were not able to honour our original offer price to purchase your vehicle on Dec 29th because there was additional damage done to the vehicle when you brought it back in on January 18th. I have viewed the photographs of the vehicle before and after and the damage is substantial. If the vehicle was in the same condition we would of course honour the amount as we have done hundreds of times in the past. we would have to spend additional money to repair the extra damages. If there is something further than this that has upset you please feel free to contact me personally at hhijazi@seefinchfirst.com and i would be happy to discuss it with you. Best regards, Hass Hijazi Managing Partner

Jan 19, 2021 -

Abe responded

Ok back to the damages,the damages were there on December 29th and Jamal saw them and offered us $6200 because he knew we had to come back with in 2 weeks or later. We showed up 3 weeks later there was not any extra damage on the car at all absolutely not,specially when we didn’t use the car at all,so on Jan 15th I called Jamal to make an appointment with him,he said some one else will help me because he was off that day,first f that was a lie because when I got there Jamal was in the office not off. Why did he lie he was off and he told some other sales person to offer me only $3000? Mr Hass tell your Staff to be fair and honest to their customers. We purchased 2 cars with your dealership and these two cars would be the last we ever buy from your dealership,unless you keep your word what you offered us in first place.

January 14, 2021

I just dealt with Finch Hyundai for the first time and purchased a Tucson. I appreciate all the help that Bassel gave me, he was very pleasant and knowledgeable. Clint in the credit department explaine More

by dianna4uth
Recommend Dealer
Yes
Employees Worked With
Bassel Elkadri
Jan 19, 2021 -

Finch Hyundai responded

We are so happy you enjoyed your visit, Dianna! Thank you for taking the time to write this kind review about your experience working with Bassel and Clint here at Finch Hyundai. We hope you're enjoying your Tucson, and if we can do anything else to help, please don't hesitate to reach out!

January 11, 2021

Nick was amazing! My husband and I came from Windsor to look at the used Nissan murano and Nick made sure our trip wasn't a waste of time and that we left empty handed. More

by Linna
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano
Jan 13, 2021 -

Finch Hyundai responded

Thank you for the positive review Linna! We're glad to hear you had such a great experience purchasing your vehicle with Nick. If there's ever anything else we can help you with, please don't hesitate to let us know!

January 07, 2021

Hello Bassel, I just wanted to thank both yourself and Jamal for making the purchase of my Hyundai very easy and enjoyable. Sincerely, Jeff Moore More

by Jeff Moore
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hass Hijazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Hijazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bassel Elkadri
Jan 08, 2021 -

Finch Hyundai responded

Thank you for the positive review Jeff! We're glad to hear you had such a great experience purchasing your vehicle with Bassel and Jamal. If there's ever anything else we can help you with, please don't hesitate to let us know!

January 06, 2021

Nick was great to deal with at Finch Hyundai. He was very helpful and made the purchase of my new Hyundai a great experience! I would definitely recommend to visit Nick when car shopping! More

by nicole_lyoness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano
Jan 11, 2021 -

Finch Hyundai responded

We are so happy you enjoyed your visit, Nicole! Thank you for taking the time to write this kind review about Nick and Finch Hyundai. We hope you're enjoying your vehicle, and if we can do anything else to help, please don't hesitate to reach out!

December 31, 2020

Love Hass and the entire dealership! Everyone - especially Hass and Jamz - are so welcoming, informative, and up to date on current trends and technology. Couldn't be happier! More

by amanie.fakih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hass Hijazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Hijazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Finch Hyundai responded

Thank you for the positive review Amanie! We're glad to hear you had such a great experience with us here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

December 31, 2020

Muhana was kind, patient, and helpful. We did not feel pressured into buying anything and he did a great job explaining all the different details that go into buying a car. He made the entire process fee More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Kolyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muhana Kurbaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Finch Hyundai responded

Thank you for the positive review Nick! We're glad to hear you had such a great experience purchasing your vehicle with Muhana. If there's ever anything else we can help you with, please don't hesitate to let us know!

December 29, 2020

This is my second new car purchase from Finch Hyundai and they are always great to deal with . No problems what so ever . Bassel was very friendly and answered all of my questions easily. He also got the bes More

by Steve W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bassel Elkadri
Dec 29, 2020 -

Finch Hyundai responded

Thank you for the positive review Steve! We love hearing about return customers such as yourself! We're glad that you had such a great experience purchasing your vehicle with Bassel. If there's ever anything else we can help you with, please don't hesitate to let us know!

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