Finch Hyundai

Over paid and waited 8 months for a new car. It was one of the most high pressure and sexist experiences in my life. The sales and financing reps I dealt with barely recognized that my wife was It was one of the most high pressure and sexist experiences in my life. The sales and financing reps I dealt with barely recognized that my wife was in the room let alone and was anequal party in buying the car. Was tricked into buying the expented warrenty. No one person outside of a Finch employee has told me that was a good idea. To top it all off, two months later they called to try and buy the car back. I asked them to remove me from that call list and they have called three more times since then. Worst customer service experience I have ever had. More

Came in for oil and filter at 8am. Still waiting at 11.30. Think got punished for not taking recommendations re fludh. My sevice book only asked for oil an filter Still waiting at 11.30. Think got punished for not taking recommendations re fludh. My sevice book only asked for oil an filter More

I received 2 recalls letter from Hyundai and schedule an appointment at Finch Hyundai on 21/11/2024. Mr. Fayad misled me 2 times after I went for a recall from Hyundai. After consulting with 2 mechanics appointment at Finch Hyundai on 21/11/2024. Mr. Fayad misled me 2 times after I went for a recall from Hyundai. After consulting with 2 mechanics I was made aware that dealing with the bleeding screws is part of changing the break line. It is not possible to complete the break line change without bleeding the breaks. And again misled again regarding the car wash that they suggested and they said it was done while not being done at all. After my experience at Finch Hyundai and dealing with the service manager Kareem Fayad I felt misled, lied to and treated as stupid and ignorant. This is no way to treat your clients. More

From the day we picked up our new vehicle (and it wasn’t ready at the scheduled time, and they hasn’t installed all the accessories we had purchased) to every service visit since (where we regularly have to ready at the scheduled time, and they hasn’t installed all the accessories we had purchased) to every service visit since (where we regularly have to return because they forgot something), it boggles my mind that the lights are still on. It’s a clown show. More

I will never go near that dealership again Customer service is terrible. Told my friends. service is terrible. Told my friends. More

The service person zack dont know what he is doing, what diagnosed means, so disappointed ifthereis zerorate that is he deserved. Don't go to hyundai finch if you doesn't what to be robbed, go somewhere el diagnosed means, so disappointed ifthereis zerorate that is he deserved. Don't go to hyundai finch if you doesn't what to be robbed, go somewhere else. More