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Finch Hyundai

London , ON

4.3
1,104 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
Contact Dealership

300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,104 reviews

May 06, 2021

From the moment we walked in, Jennifer was attentive and helpful. We were interested in an electric vehicle and if she didn’t know the answer she was prepared to get it for us. She made the process of purch More

by jfhunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cook
May 11, 2021 -

Finch Hyundai responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Jennifer and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 05, 2021

unapproachable, I've tried to call about issues with work I've had done, told her call but a week later and still no call.Tried calling always either on the phone or unavailable.I had 2500 $ worth of work do More

by gmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zachary Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Finch Hyundai responded

Thank you for leaving us a review. I apologize for someone not getting back to you sooner. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please reach out to me directly at dglazier@seefinchfirst.com – Dave Glazier, Service Manager

May 07, 2021 -

gmm responded

After a week of dedicated calling I finally got a call back.I had extensive work done and have had problems with my car ever since.The care is just not there and that's a shame considering the figures your quoting would suggest you'd have a better approach to not sending a car home before it's fixed.I don't appreciate spending all my time having to call repeatedly with urgent matters with no support or call backs I expected better.

May 07, 2021 -

Finch Hyundai responded

We appreciate how this could be frustrating, and I would like to rectify the situation, and again apologize for the issues you’ve faced with us. Currently, with you using a username, I am unable to find out who you are so I could call you directly. Please get in touch with me at dglazier@seefinchfirst.com. Dave Glazier, Service Manager

May 01, 2021

Great service, Stephanie Gartley is a great knowledgeable person and sales person. She is always prepped, and made sure I got the best deal and worked around issues for my old car. More

by sanjayK.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Finch Hyundai responded

Thank you very much, Sanjay! We're glad to hear you had such a great experience purchasing your vehicle with Stephanie and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

April 30, 2021

My husband and I had looked at many vehicles before deciding on the 2022 Tuscon and I am absolutely thrilled with our decision. From our first meeting with Jennifer we were blown away at her knowledge More

by kimseelster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cook
Apr 30, 2021 -

Finch Hyundai responded

Thank you so much for the positive review Kim! We're glad to hear you had such a great experience purchasing your Tucson with Jennifer and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

April 30, 2021

Throughout my life I have never provided a written review of my customer service experience, but I am now doing it for the first time because of the incredible help I received from Musaab Ibrahim and his Bus More

by Sulemana
Recommend Dealer
Yes
Employees Worked With
Musaab Ibrahim
May 03, 2021 -

Finch Hyundai responded

Congratulations on your new Hyundai vehicle! We truly appreciate your business and it made our day to hear that Musab, and our team ensured you had a wonderful experience. We hope you are enjoying your new vehicle, and if there is anything we can help you with in the future, please don't hesitate to reach out. We're always here for you!

April 27, 2021

The staff at finch Hyundai we’re all welcoming and helpful. I was buying my first car and Ashley was helpful and knowledgeable and did not rush or pressure me. Ashley let me test drive multiple cars a More

by TeddieRoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Finch Hyundai responded

We are so happy you enjoyed your visit, Teddie! Thank you for taking the time to write this kind review about Ashley and Finch Hyundai. Take care, and if we can do anything else to help, please don't hesitate to reach out!

April 26, 2021

Stephanie is an amazing salesperson and deserves every bit a praise. She adds a personal touch that most mindless sales people would just pressure a sale. There is a reason we have bought 3 cars from her More

by Dwayne Funk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Finch Hyundai responded

We are so happy you enjoyed your visit, Dwayne! Thank you for taking the time to write this kind review about Stephanie and Finch Hyundai. Take care, and if we can do anything else to help, please don't hesitate to reach out!

April 26, 2021

Jennifer and everyone on staff at Finch Hyundai were absolutely amazing! Not only were they incredible to deal with but she helped me find my dream car! So happy I decided to go to Finch Hyundai. More

by jordanashleyg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameel Fayad, Jennifer Cook
Apr 28, 2021 -

Finch Hyundai responded

We are so happy you enjoyed your visit, Jordan! Thank you for taking the time to write this kind review about Jennifer and Finch Hyundai. Take care, and if we can do anything else to help, please don't hesitate to reach out!

April 25, 2021

Stephanie gave great service, greeted with a smile and the vehicle we had chatted about was already pulled up for me to test drive. She worked with me so well and listened to what I was looking for and wo More

by averycase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Finch Hyundai responded

Thank you very much for the feedback Avery! We're glad to hear you had such a great experience purchasing your vehicle with Stephanie and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

April 24, 2021

When you go to Finch Hyundai do yourself a huge favor and ask for Stephanie. Very pleasant young lady, very knowledgeable. Definitely will be happy to do business with her again. More

by Dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Finch Hyundai responded

Thank you very much, Dorothy! We're glad to hear you had such a great experience working with Stephanie, and that you would recommend her to others. If there's ever anything else we can help you with, please don't hesitate to let us know. Take care!

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