Finch Hyundai

Where do I begin. First of all, I feel like I was whealer dealer talked into this leased vehicle I have. I had one for 2 years, the price was good and it was a good vehicle. I go to get my 2nd one, whealer dealer talked into this leased vehicle I have. I had one for 2 years, the price was good and it was a good vehicle. I go to get my 2nd one, thinking that when he put the price in front of me, it was approximately the same as my last one. Same make and model. A bit of an upgrade. When the payment came out of my bank acct, it was double. Only to find out it was bi-weekly, not monthly like my last SUV. $600.00 a month. I should have known when the financial manager said to me, "Once you sign this, you can't get out of it." I should have ran for the hills! In my 62 years, I have never heard anything like that. I told the salesman that I wanted a 3 year lease which is 0% interest. I look at my paperwork and he had put me on a 4 year lease for 1.99%. Why would I want that. Doesn't make sense in the lease. Like, yes please, could you please charge me more. Then I had questions for the salesman after purchasing it. He would not call me or email me back. I had to physically go in there to ask someone else a question about the car. Then I get a "Safety Recall Notice" in the mail saying my car might start on fire because of the brakes. Don't park it near your house or other cars. So, here is this $600.00 a month vehicle sitting in the street that I am too afraid to drive that might also get damaged in the street from kids or other cars. I called Finch to make an appt. to get it fixed and they don't have the parts. Like what! I mentioned all of this to my bank manager and he knew right off the bat who I was talking about. He said the same thing happened to him. I am just so upset right now, I can't stand it. Yes, Finch will probably post on here for me to contact them and they will give me a free oil change. Not acceptable. More

Nick was an exceptional customer service representative. He went above and beyond to ensure this was a great experience. I have not bought a new car in over 17 years. He eased my stress and my mind. He went above and beyond to ensure this was a great experience. I have not bought a new car in over 17 years. He eased my stress and my mind. More

Second time buying with Finch Hyundai and first time buying with Frank. Frank was great to work with. He was helpful, knowledgeable and very responsive. buying with Frank. Frank was great to work with. He was helpful, knowledgeable and very responsive. More

Jennifer was absolutely amazing! Thank you for everything, amazing service! I appreciated everything she did for me throughout the whole process. Couldnt say anything better! everything, amazing service! I appreciated everything she did for me throughout the whole process. Couldnt say anything better! More

Great safety measures regarding Covid-19. Provided fast, accurate & friendly service! Took the time to explain all issues and work being done. Would highly recommend this dealership! accurate & friendly service! Took the time to explain all issues and work being done. Would highly recommend this dealership! More

My experience with this dealership has been spectacular. A HUGE HUGE thanks to Stephanie, she was patient and very helpful! A++ Thank you so much!! A HUGE HUGE thanks to Stephanie, she was patient and very helpful! A++ Thank you so much!! More

This was our first time looking into Hyundai as a potential vehicle. Nick was so great, understood what we were looking for, wasn't pushy in any way, took us out for a safe test drive and we were sol potential vehicle. Nick was so great, understood what we were looking for, wasn't pushy in any way, took us out for a safe test drive and we were sold. We won't hesitate to continue getting our future vehicles from Nick, as he made our experience a fantastic one. Special mention to Jennifer as well who helped with the delivery. She was a pleasure to deal with as well. More

This dealership always provides excellent service, from the reception to the sales team to the service centre. I recommend Finch Hyundai to everyone who will listen! Jennifer Cook helped me navigate throu the reception to the sales team to the service centre. I recommend Finch Hyundai to everyone who will listen! Jennifer Cook helped me navigate through upgrading my vehicle. She was great! As always, Clint sealed the deal:) More

Car shopping is not our favourite thing to do, however, Brandon Baron made it an easy and stress free process. We traded our old (2009) Santa Fe and knew we wanted another one as it was a very dependable v Brandon Baron made it an easy and stress free process. We traded our old (2009) Santa Fe and knew we wanted another one as it was a very dependable vehicle. This is our second vehicle and usually only driven around the city so we wanted a used vehicle. Brandon did not pressure us to buy a new one. After a test drive, a quick evaluation of our vehicle, and an agreeable price, we were done. Two days later we drove away with a very dependable 2018 Santa Fe. Thanks for causing a little less anxiety for us during these very, very stressful times. Stay safe and healthy! More

Was a good 1st time for Hyundai purchase. Took our time. Nick was patient with us. Also did his best to find what we were looking for. Nick was patient with us. Also did his best to find what we were looking for. More