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Finch Hyundai

London , ON

4.3
1,093 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,093 reviews

June 01, 2021

Frank was polite and efficient. He took time to answer my questions and ensure I understood all my options. Jihad and Samir gave exemplary service and assistance. Thank you More

by AJ 1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jihad Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samir Jomaa, Frank Circelli
Jun 03, 2021 -

Finch Hyundai responded

Thank you very much, AJ! We're glad to hear you had such a great experience purchasing your vehicle with Frank and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 29, 2021

I had the most amazing experience at Finch Hyundai with Stephanie! It was my first time purchasing a vehicle, I was a little nervous going into it. She made my experience so comfortable, fun. She was so pa More

by Skye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Finch Hyundai responded

Congratulations on your brand new Kona, Skye! We truly appreciate your business and it made our day to hear that Stephanie and our team ensured you had a wonderful experience throughout. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

May 28, 2021

I have been treated like royalty by Finch Hyundai and their sales representative, Stephanie Gartly. I didn't make it easy for them but found them fair and honorable in every regard. I would not hesitate More

by neil_whyte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Vallas, Suresh Verma
Jun 03, 2021 -

Finch Hyundai responded

Thank you very much Neil! We're glad to hear you had such a great experience working with Stephanie and our team here at Finch Hyundai and would recommend them us to others. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 25, 2021

Got a Tucson at a great price. Sales staff were excellent, friendly, no pressure at all. Great Covid safety factors in place. Will gladly go there again. More

by rearnshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Hijazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
KJ El Kadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Finch Hyundai responded

Thank you very much for your feedback! If there's ever anything else we can help you with, please don't hesitate to let us know. We look forward to seeing you again soon.

May 23, 2021

I needed a car due to a sudden write-off just at Christmas. They were very helpful, quick, efficient, and the deal I got was awesome. They got me what I needed when I needed it without hassles despi More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Finch Hyundai responded

Congratulations on your new Hyundai Nancy! Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out.

May 22, 2021

I recently purchased my new '21 Kona from Finch Hyundai. I was very impressed with Jihad's no pressure sales tactics when it came to finalizing the deal. Jihad took the time to answer all my questions and e More

by Gloria H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jihad Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Musaab Ibrahim
May 25, 2021 -

Finch Hyundai responded

Congratulations on your brand new Kona Gloria! We truly appreciate your business and it made our day to hear that Jihad and our team ensured you had a wonderful experience throughout. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

May 22, 2021

I love my new '21 Kona. Musaab really worked hard to get me the vehicle I wanted in the specific colour I wanted. Even when hard to find, I did not feel pressured to accept something I was not 100% happy wi More

by Gloria H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jihad Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Musaab Ibrahim
May 25, 2021 -

Finch Hyundai responded

Thank you very much, Gloria! We're glad to hear you had such a great experience purchasing your brand new Kona with Musaab and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 20, 2021

Stephanie helped me get my dream car! She was tune to my preferences and found exactly what I wanted. She is such a lovely person, friendly and knowledgeable. And patient as I test drove a few. I can't say More

by SRP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Finch Hyundai responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Stephanie and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 19, 2021

I wanted to take this opportunity to express my delight and respect to Matt. He helped me purchase my brand new vehicle and I couldn't be happier. Not only did he evaluate my needs and wishes but he su More

by jeanninedeagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Napiwotzki
May 20, 2021 -

Finch Hyundai responded

Congratulations on your brand new Hyundai Jeannine! We truly appreciate your business and it made our day to hear that Matt and our team ensured you had a wonderful experience throughout. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

May 18, 2021

Where do I begin. First of all, I feel like I was whealer dealer talked into this leased vehicle I have. I had one for 2 years, the price was good and it was a good vehicle. I go to get my 2nd one, More

by freddy7777777
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KJ El Kadri
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Finch Hyundai responded

Hello Debbie. We're sorry to hear about your current vehicle issue and dissatisfaction with your vehicle purchase. I know the recall issue is difficult to deal with and the warnings are regulated by Transport Canada to point out the worst-case scenario that are highly unlikely to occur. The notice is sent to inform owners that the recall is coming and we do our best to complete them all once we have the necessary guidance and parts from the manufacturer. We appreciate your patience and will do our best to speed things up as soon as possible. With regards to the lease of your vehicle, I would be happy to review it with you. Please feel free to contact me if you wish to do that at jchams@seefinchfirst.com. Sincerely Jihad Chams Sales Manager

Jun 05, 2021 -

freddy7777777 responded

Sent an email to Jihad Chams (Sales Manager), Thursday, May 27th, to review my lease as he suggested in the above comment. No response from him. Great Customer Service, even from the Manager!

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