Finch Hyundai

When I purchased my 2019 Genesis G70 from Finch Hyundai/Genesis London in London, Ontario, back in 2021, it had a dent on the right rear quarter panel area. As part of the deal to purchase the vehi Hyundai/Genesis London in London, Ontario, back in 2021, it had a dent on the right rear quarter panel area. As part of the deal to purchase the vehicle I was told that the dent would be taken out. The dent was taken out poorly but the dealership was of no help to me after that and I left it alone. I was told that because I bought the car as certified pre-owned from Genesis, they couldn't do anything else about the problem. Three years later, there is rust forming around the hole they drilled in my car to make the dent repair. They are taking no responsibility for the damage. First I was told that the hole was from rust proofing (there are no holes drilled into the car for rust proofing, this is the only hole) and after that the excuse was that the car was purchased three years ago and there is nothing they can do. The car is rusting because a hole was drilled into it and no kind of anti-rust or paint was used to cover up the exposed metal. I have never written a negative review for any company or organization before but felt that I had to write one here, that's how poor my experience has been with this dealership. I highly recommend avoiding at all costs and doing business elsewhere. Attached a picture below of the damage. More

This place is the nicest, friendliest, and professional dealership. Everyone was so helpful! We were very lucky to be able to deal with Sam as our sale consultant. He is extremely knowledgeable, friendly, dealership. Everyone was so helpful! We were very lucky to be able to deal with Sam as our sale consultant. He is extremely knowledgeable, friendly, fun, and honest person!! I am very happy that I purchased my vehicle here!! More

Had a great experience with Ashley Townsend! She was patient, understanding and very transparent through the entire process. She made choosing a new car enjoyable and stress free - would highly She was patient, understanding and very transparent through the entire process. She made choosing a new car enjoyable and stress free - would highly recommend! More

Had an amazing experience financing our first car! ! Ashley Townsend could not have been more helpful! This was an amazing experience and I could not recommend purchasing a car here more!! ! Ashley Townsend could not have been more helpful! This was an amazing experience and I could not recommend purchasing a car here more!! More

Thanks and blessings to you Moe and all the Finch Hyundai Team for your time, wisdom, patience, and inspiring! Bracken/Laura/Heather/Clint/Sean and each one of you! It has been a rewarding journey and we fou Team for your time, wisdom, patience, and inspiring! Bracken/Laura/Heather/Clint/Sean and each one of you! It has been a rewarding journey and we found the right car, and I am at utter joy and grateful! Keep sharing your gifts in service to building our resilient and sustainable communities! Keep the great works entrusted and God bless our Finch Hyundai Family & Friends! Take care of yourselves and one another in continuation of humble , purposeful and great beginnings! More

Bought a used car from Ashley. Ashely was such a great help and very kind, made the process so easy. Ashely was such a great help and very kind, made the process so easy. More

Sam is an absolute legend! Patient, caring, kind, funny, knowledgeable, thoughtful. I mean I could go on about how amazing Sam is but I think you get the point. My wife and I a Patient, caring, kind, funny, knowledgeable, thoughtful. I mean I could go on about how amazing Sam is but I think you get the point. My wife and I agreed, We will never buy a car from anyone else. Thank you so much Sam. It has been a pleasure getting to know you and we hope that we can hang out outside of buying cars lol.. More

We recently purchased a beautiful vehicle from Finch Hyundai. We very impressed and pleased with the service from Moe and the staff. They made it easy, stress free, and helped us find the perfect vehic Hyundai. We very impressed and pleased with the service from Moe and the staff. They made it easy, stress free, and helped us find the perfect vehicle. The car came extremely clean and was running smooth when we picked it up. We greatly appreciate all of your knowledge and help. Thanks again so much, We look forward to doing business again sometime in the future. Tevika T. More

My partner and I had an incredible experience throughout the entire process of purchasing our vehicle! Ashley Townsend helped us find our perfect car. She was professional, kind and made the experience de the entire process of purchasing our vehicle! Ashley Townsend helped us find our perfect car. She was professional, kind and made the experience delightful! We couldn’t be more happier with the service we received. We would highly recommend Ashley if you are looking to purchase a new car. I would also like to mention that Clint was an absolute pleasure to deal with. A HUGE thank you to Ashley, Clint and the rest of the Finch Hyundai team! More

Very personable, enjoyed chit chatting with him on the phone. We both have a love for the Veloster's phone. We both have a love for the Veloster's More