Finch Hyundai

The service person zack dont know what he is doing, what diagnosed means, so disappointed ifthereis zerorate that is he deserved. Don't go to hyundai finch if you doesn't what to be robbed, go somewhere el diagnosed means, so disappointed ifthereis zerorate that is he deserved. Don't go to hyundai finch if you doesn't what to be robbed, go somewhere else. More

Enjoy purchasing my car here. Real professional. Well organized on every aspect of purchasing a car. Real professional. Well organized on every aspect of purchasing a car. More

I recently purchased a new 2024 Hyundai KONA Preferred from Finch Hyundai, and I couldn't be more pleased with the experience! My sister, Stephanie Gartly, assisted me through the entire process, and her from Finch Hyundai, and I couldn't be more pleased with the experience! My sister, Stephanie Gartly, assisted me through the entire process, and her professionalism and dedication were outstanding. From the moment I stepped into the dealership, Stephanie made sure I felt welcome and comfortable. She took the time to understand my needs and preferences, ensuring that the KONA Preferred was the perfect match for me. Her knowledge about the vehicle was impressive, and she explained all the features and benefits in a clear and engaging manner. The purchase process was smooth and hassle-free. Stephanie was incredibly attentive, addressing all my questions and concerns with patience and expertise. She made sure I was informed and confident about my decision every step of the way. The team at Finch Hyundai was also supportive and efficient, making the entire experience enjoyable. Driving my new 2024 Hyundai KONA Preferred has been an absolute delight. The car's performance, comfort, and advanced features exceed my expectations. I am thrilled with my purchase and grateful to Stephanie and Finch Hyundai for making it happen. If you're in the market for a new vehicle, I highly recommend visiting Finch Hyundai and asking for Stephanie Gartly. Her exceptional service and genuine care for her customers truly set her apart. Thank you, Stephanie, for helping me find the perfect car! More

Very helpful with my father's car. Very kind and thoughtful all the way through process Very kind and thoughtful all the way through process More

Finch Hyundai have had my vehicle since June 12, 2024. My Hyundai Tuscon had catastrophic engine failure, because of poor design. Instead of replacing it, they want you to jump through hoops to get a new My Hyundai Tuscon had catastrophic engine failure, because of poor design. Instead of replacing it, they want you to jump through hoops to get a new engine without cost. They also have refused to offer alternate transportation for a 70 year old woman, who lives in a rural setting. Not repairing my vehicle, risks me losing my small business that feeds me. Would never recommend anyone to a Finch dealership of any kind. DISGRACEFUL! More

Hodifa has a mature and professional manner well beyond his years, which made this purchase process easily the most pleasant I have ever had. He has a congenial, low key manner, but is right on top of all his years, which made this purchase process easily the most pleasant I have ever had. He has a congenial, low key manner, but is right on top of all the details, and responded promptly to all calls and enquires. More

This dealership is sketchy. I don't recommend anyone to go there. It is the worst service ever. I bought my car from them in last year. I had about 4 free oil changes. I used on I don't recommend anyone to go there. It is the worst service ever. I bought my car from them in last year. I had about 4 free oil changes. I used one last one year and came back for another last Thursday on June 6th. When I brought in my car, the only damage to my car was on my left side door, where the handle was taken off and scratched and the passengers door too that had been scratched. The advisor I worked suggested that it was great to clean brakes every year and convinced me to get it done so I did. I decided that I did not want to get my car washed. this advisor also asked me when I needed the car, and I told him anytime because I would just be home studying and that was it. this was at 10.30 in the morning and they only told my car would be ready for 5pm. When I went to pick up my car, I noticed first of all, that it had been washed, then I noticed that my windshield had these thin long scratches on them, I noticed all my windows had these thin scratch marks on them as well. All these scratch marks were not on my car before I dropped it off. I immediately told the advisor I was working who got some spray to wipe but they still were there. He then told me I could talk to the Manager the next day. When I got home, I inspected my car again, and found scratched off pain on my hood, which still had paint when I dropped it off. I went the following day to talk to Kareem Fayad. When I showed him and listed all the things I had mentioned the day before, that weren't there when I brought in my car. I even asked him if him and his technician done anything else to my car other than oil change and brake clean. He told me, "if the my guys had done anything to the car that would have caused it damage, they would have come to tell me about it because there is footage and we would be able to see what they would have done." On Saturday night as I was about to leave work, it was raining heavily and then used my defrost and defog and cranked my AC to 25-26 and it was blowing out cold air, so nothing was helping with me seeing clearly, this is something that has never happened to me before. While driving in the rain at night, the scratch marks were visible and and then there was this glare that definitely made it worse to see, which I have never had an issue with all spring and even last year after I bought this car. I sent him Kareem an email which his assistant responded to. I then asked for for footage of my car being serviced but has not been sent to me up to now, the assistant Dana stated that she would send it shortly and then she stopped responding to my emails, and then he started responding after I called them out. Two days latter, on Monday, I went to buy groceries, I put in the trunk, just to notice the cover that had been protecting my speakers was taken off, just them sitting there in the open, and you could see the wires running to it. I also noticed that all of a sudden, when my AC off, the car is making this noise that sounds like the AC is fully on. I explained this to him when I saw him this morning. He said that his technician never went into my trunk so he is never paying for that, told me how the windshield was my issue and I would have to pay for it, we went on road test to make him listen to the sound I was talking about when the AC is off, he claimed to NOT be hearing it, I also told him that my car was not revving up like that and it is sudden, and he will not listen stating that I am just coming up with problems all of a sudden. He told me I could go for second opinion, which I am going and told me too reach out to the general sales manager if I wanted to and told he was not going to pay for anything. I experienced all these after I picked up my car. Anyways, Kareem claims that his best guy is the one that was working on my car. Honestly, my car was with the dealership for 7 hours. I do not know what they did to it. Not sure if there was swapping of parts or whatever. More

Friendly staff and service department. Jay Jackson was helpful in accommodating a test drive for us Jay Jackson was helpful in accommodating a test drive for us More