Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Finch Hyundai
London , ON
1,104 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,104 reviews
January 17, 2022
Great experience! My husband and I just purchased our sixth Hyundai! As always, we’re very pleased once again. Jamie was our salesperson and he couldn’t have been better. We made the decision to drop fr sixth Hyundai! As always, we’re very pleased once again. Jamie was our salesperson and he couldn’t have been better. We made the decision to drop from two vehicles to one and he helped us a great deal with this transition. He was knowledgeable, professional and genuinely caring. We wouldn’t consider purchasing another vehicle any place else. More
by Lenore Perdue
Employees Worked With
January 17, 2022
My wife and I have bought 5 vehicles from Finch Hyundai over the years. Our latest car is a Santa Fe and our salesman was Jamie Coffin. Jamie was an excellent salesman there was never any pressure from h over the years. Our latest car is a Santa Fe and our salesman was Jamie Coffin. Jamie was an excellent salesman there was never any pressure from him to buy a car. Jamie was always friendly, kind and helpful. I would recommend anyone to purchase a car from him and Finch. Mark Mckeon More
by mark.mckeon94
January 13, 2022
Friendly staff; all health and safety protocols were in place; would not hesitate to return for sales or service place; would not hesitate to return for sales or service More
by Coachkevin
January 12, 2022
The front desk people were friendly. Frank had a great The front desk people were friendly. Frank had a great personality and friendly demeanour. I will recommend people to go see Frank. The front desk people were friendly. Frank had a great personality and friendly demeanour. I will recommend people to go see Frank. More
by davidmitchell4
Employees Worked With
Jameel Fayad, Frank Circelli
January 12, 2022
Bought a new vehicle and not happy with origami salesperson incompetence Brayden folleded up Brett guy salesperson incompetence Brayden folleded up Brett guy More
by Rgmnallan
January 07, 2022
Customer service has certainly gone downhill in the last three years. When I leased my vehicle in 2019 I was extremely happy with the sales associate who went above and beyond. Unfortunately he is no longer three years. When I leased my vehicle in 2019 I was extremely happy with the sales associate who went above and beyond. Unfortunately he is no longer with Finch Hyundai and everyone I have had to deal with to buy out my lease has been subpar. From the receptionist to the sales manager to the financial services manager. I had emails ignored, was ignored in person while the receptionist talked on her cell phone on a personal call, and did not have my ownership mailed to me as promised. When my husband had to drive into the dealership from out of town to pick up my ownership he was subjected to employees swearing across the parking lot at each other, the receptionist ignoring him and talking over his head, and the ownership not being left at the front desk for pick up as promised. Absolutely horrible customer service all around and I would certainly not recommend them to anyone. The only positive for the dealership is that their service department is very friendly and I have only had positive experiences with them. More
by sparkles20131
Employees Worked With
Samir Jomaa
January 05, 2022
Caesar is one of the best sales rep I’ve ever met! Patient and Professional He is very knowledgeable and I would recommend seeing for your next Hyundai Purchase. Patient and Professional He is very knowledgeable and I would recommend seeing for your next Hyundai Purchase. More
by TT0314
Employees Worked With
Cesar Alcantara
December 14, 2021
My daughter purchased a used Hyundai Elantra in the late summer. All seemed fine until we took it into Canadian Tire to have snow tires mounted. They asked if we had changed the oil as the dipstick did not summer. All seemed fine until we took it into Canadian Tire to have snow tires mounted. They asked if we had changed the oil as the dipstick did not register anything...! TERRIBLE. Explains why the car had stalled earlier going through an intersection. (going around a curve will slosh whatever oil you have and the sensors didn't pick any up so car stalled) Canadian Tire changed the oil and it will need to be done again soon to get all of the sludge out. You should not need to verify that a 'reputable' dealer has checked and changed the oil when you purchase a vehicle...this is absolutely fundamental. Will not trust this dealership to wash my car let alone do the free oil changes they offered with the purchase...I'd give a negative rating if the system allowed it. More
by Haank
Employees Worked With
Entire service department..., Matt Napiwotzki
