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Finch Hyundai

London , ON

4.2
1,122 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,122 reviews

June 18, 2022

We were able to find a new car available for purchase. Staff including our Sales manager Frank were courteous and managed the whole process smoothly. More

by freeman777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Circelli
Jun 22, 2022 -

Finch Hyundai responded

Thank you very much for the feedback about your experience working with Frank! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

June 16, 2022

Completely disappointed with the customer care. Since Apr/25/2022 my car is there. I know the waiting time for parts is being long and this is not the body shop fault, however, due a mistake ord More

by danielsimaciel
Recommend Dealer
No
Employees Worked With
Nichol Waite
Jun 17, 2022 -

Finch Hyundai responded

Thank you for taking the time to leave us your feedback, Daniel. As we discussed with you, we were sent a mislabeled part that had to be reordered. We appreciate that this can be frustrating but the wait time for the additional missing parts would have made no difference in regard to the wait time. The day you emailed and called we were waiting for a response from Mitsubishi about an updated ETA and mentioned that we would email as soon as we heard back. Thankfully we got an updated time this morning and look forward to when they come in and we can return your vehicle to you. If you have any more questions you can also reach me directly at bwilliston@seefinchfirst.com, take care. Brittany Williston, Finch Collision Manager

June 07, 2022

I came into the dealership prepared to order the vehicle I wanted 2022 Kona. I did not have an appointment and KJ happened to be free. He made my purchase easy and even though I wasn’t expecting to get my v More

by Cathy
Recommend Dealer
Yes
Employees Worked With
KJ El Kadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameel Fayad
Jun 13, 2022 -

Finch Hyundai responded

Congratulations on your brand new Kona, Cathy! We truly appreciate your business and it made our day to hear that KJ and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

June 04, 2022

Worst service department ever! !!! Never get your car fixed here. Not one good thing to say. More

by Nicole
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Zachary Klassen
Jun 06, 2022 -

Finch Hyundai responded

Thank you for leaving us a review Nicole. We're sorry to hear you had a negative experience with us and would love to know what we can improve to make your next experience more positive. Please don't hesitate to reach out to me at kfayad@seefinchfirst.com – Kareem Fayad, Service Manager

June 02, 2022

The best dealership we have experienced yet. Bassel, our saleperson, not just took interest and managed our affordability, but he also helped and suggested the best ways to keep our vehicle heal More

by Muhammad Idrees
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir Jomaa, Bassel Elkadri
Jun 06, 2022 -

Finch Hyundai responded

Thank you so much for this 5-star review, Muhammad. We really appreciate you being a customer and helping to share the word about Finch Hyundai. We're very glad to hear you would recommend Bassel and our team to others. Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

June 01, 2022

Moe chams is the best in the business hands down. He worked hard to get me into my dream vehicle. He is kind and knowledgeable. He really cares about his customers and it shows. I truly highly recomm More

by omaralkhatib3991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Latis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Finch Hyundai responded

Thank you very much, Omar! We're glad to hear you had such a great experience purchasing your vehicle with Moe and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 24, 2022

Stopped in at Finch Hyundai, looking to replace a car for our daughter that was involved in an accident. Not having much success until we found a very clean, well maintained Buick. Moe Chams was very helpful More

by John/ Deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameel Fayad, Cesar Alcantara
May 25, 2022 -

Finch Hyundai responded

Thank you very much John and Deb! We're glad to hear you had such a great experience purchasing your vehicle with Moe and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 17, 2022

My wife and I were just driving around and popped into the Finch Hyundai dealer just to see what the timeline was as we heard so much on TV about supply disruptions. Frank pulled up incoming inventory on More

by Daryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Circelli
May 24, 2022 -

Finch Hyundai responded

Congratulations on your brand new Santa Fe Hybrids, Daryl! We truly appreciate your business and it made our day to hear that Frank and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

May 05, 2022

Moe was friendly, helpful, knowledgeable and was able to answer all of our questions. He expedited our pickup to accommodate our schedule. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Finch Hyundai responded

Thank you very much Dave for the feedback about your experience working with Moe! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

May 03, 2022

Frank made the whole process so easy. We needed a new car in a limited timeframe with a lease coming due, and he found us a really great vehicle that exceeds our expectations. More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Circelli
May 11, 2022 -

Finch Hyundai responded

Thank you for sharing your experience, Andrea and for being a loyal customer! We are thrilled to hear Frank provided you with such exceptional service! Take care, and we look forward to serving you now and in the future!

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