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Finch Hyundai
London , ON
1,105 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,105 reviews
November 16, 2022
In the 20+ years with Finch at this location, I have never had to wait for minor service until recently. I got my winter maintenance done there last month, booked four months ago. I had a headlight never had to wait for minor service until recently. I got my winter maintenance done there last month, booked four months ago. I had a headlight burn out on the weekend and I was told by the customer service centre to wait until December for an appointment. My concern was then forwarded through the website to the service department. Three days later, not so much as a contact. With he previous service manager, there would have been an acknowledgement and an accommodation within this period of time. The CSR people always ask for a 9 or a 10 rating when Huyndai sends a survey and I have rated them thus becuase they deserve that rating. What would the rating be if they asked regular customers about service at this time of year. Certainly one or two appointments can be held for situations like this when one has to drive at night in the winter. More
by candocao
Employees Worked With
Jacob Gravelle
November 12, 2022
It was a huge mess constant problem after problem said I could change anything on my contract that was untrue on top of all that had to go back to make a payment because they messed an gave me my deposit ra could change anything on my contract that was untrue on top of all that had to go back to make a payment because they messed an gave me my deposit rather than taking my deposit so I had to return and pay them again. They also tried to tell me I didn’t get the free tv that was promised to me when I signed my contract. Horrible experience and hate that I have to go back for an oil change twice a year. Will never ever buy a car from you again. More
by Sydney.s-r
Employees Worked With
Samir Jomaa, Frank Circelli
November 01, 2022
Like to thank Moe Chams for a great new way car buying experience. Not the way I'm used to buying a new car. 6 months later car arrives All details of the contract we're honoured including the trade experience. Not the way I'm used to buying a new car. 6 months later car arrives All details of the contract we're honoured including the trade in price The new Tucson Hybrid Rides Like A Dream A BGI THANK YOU TO MOE CHAMS DARLENE AND LEN More
by lennyc
Employees Worked With
October 29, 2022
Doing business at Finch Hyundai with Frank was smooth and effortless! Frank made sure I got the best deal, and walked me through the process step by step, the team went above and beyond to make sure that I g effortless! Frank made sure I got the best deal, and walked me through the process step by step, the team went above and beyond to make sure that I got my car delivered at the earliest at my convenience! Thanks to the dealership and Frank for putting in great efforts to provide hassle free service. More
by Daniel
Employees Worked With
Frank Circelli
October 18, 2022
An incredible purchasing experience! My first, last, and each one in-between, proudly from Finch Hyundai! Thank you for a smooth process and continuing warm-family environment. Their tea My first, last, and each one in-between, proudly from Finch Hyundai! Thank you for a smooth process and continuing warm-family environment. Their team was kind, patient, and informative during each step - while matching my excitement along the way! Thank you Finch Hyundai! More
by sarahoswald
Employees Worked With
Other Employees :
Samir Jomaa
September 30, 2022
I purchased my second car from Muhana, he is very helpful, honest, knowledgeable and professional. He made my day. Without any doubt I highly recommend him. Great work Muhana 👍 helpful, honest, knowledgeable and professional. He made my day. Without any doubt I highly recommend him. Great work Muhana 👍 More
by monzer
Employees Worked With
September 26, 2022
Great service, with very responsive messages, exchanged to help the buying process be seamless. Would highly recommend both Frank and the dealership to help the buying process be seamless. Would highly recommend both Frank and the dealership More
by Andrew
Employees Worked With
Frank Circelli
September 22, 2022
Finch Hyundai service team is extremely professional. When you drop off your car and speak to a service rep, they are very clear and helpful in reviewing the purpose of your service visit. Everything is When you drop off your car and speak to a service rep, they are very clear and helpful in reviewing the purpose of your service visit. Everything is transparent and clear, there are NO hidden agendas here. Which of course is what the customer wants. More
by carterbruce560
Employees Worked With
September 14, 2022
Been dealing with Jihad Chams since 2010. I didn't even consider other options. Where He is, I go. I was not disappointed. That's where I met Moe Chams!!! He took over for us after the ha I didn't even consider other options. Where He is, I go. I was not disappointed. That's where I met Moe Chams!!! He took over for us after the hand-off from Jihad. Him and his team worked overtime to get both me and my wife the right vehicles at the right price...and next time? I'll be going to see Moe again at Finch Hyundai!!! More
by Mike Hayward
