Finch Hyundai

A Friendly Face I had visited every car dealer in London looking for an SUV. When I came into Finch Hyundai I was impressed by the Tucson and was interested in taking I had visited every car dealer in London looking for an SUV. When I came into Finch Hyundai I was impressed by the Tucson and was interested in taking it for a test drive. I noticed a dealer who had his coat and bag and looked like he was leaving for the day... he gave a warm smile and asked if we were doing ok. I told him I was interested in testing the Tucson. He asked for me to give him 2 minutes and he went and put his things back in his office. He spent the next hour and half speaking with me and taking me for a test drive. He was not pushy or rude, he gave me what I feel was honest feedback on the vehicle and what kind of pricing I would be looking at. After visiting at least 10 other dealerships that day, this was the only sales representative I met with whom I felt at ease with. His customer service skills are by far exceptional. I'm not sure if he was late for dinner that evening or not but I totally appreciate the time and effort he put into making me feel like I mattered and that he was going to help me get the vehicle I wanted. I have recommended the Finch Hyundai dealership to several people... and I will continue to do so in the future. I know I will be back to deal with Jeff again when the time comes to trade in my Tucson! More

Fantastic Experience at Finch Hyundai! My wife and I started looking for a new car about 2 months ago and had surveyed most of the dealerships in London and had decided to focus more on Fin My wife and I started looking for a new car about 2 months ago and had surveyed most of the dealerships in London and had decided to focus more on Finch Hyundai. We are very glad we did! Early on a Saturday I wandered into the dealership looking for a late model Elantra or Sonata. Larry McMullan greeted me and we quickly hit it off talking about cars in general and Hyundai's in particular. After looking at a few cars on the lot Larry suggested I consider the Genesis they had sitting in the showroom. It was a gorgeous car, fully loaded with every bell and whistle, but was not what we had initially tho9ught we would be looking for. I left with some food for thought. A weel later Larry called us to let us know a Sonata 2.0T had come in and my wife and I went in to test drive it. We liked it and thought that would be the car for us, but then we re-drove the Genesis. There was no comparison for us, the Genny won us over instantly! Our heartfelt thanks to Larry for his no pressure approach, and for his willingness to stay with us to finalize the deal an hour after the dealership closed. His suggestion to expand our search to include the Genesis was the best car advice ever! We have had the car for a couple of weeks and absolutely love it (as do all our friends)!!! Thanks to Larry and Finch Hyundai for making our shopping and purchasing experience so FANTASTIC!!! More

Awesome dealership We went into Finch Hyundai first based on recommendations from other family members that had purchased there previously. Within an hour we walked awa We went into Finch Hyundai first based on recommendations from other family members that had purchased there previously. Within an hour we walked away with a new 2014 Elantra and we couldn't be happier with the deal we got. Baldo worked so hard to get us a great deal and the exact car we wanted. Thank you Baldo and Finch Hyundai! More

Execellent Experience It was a pleasure to have Baldo help me in selecting a vehicle. His knowledge and advise in the Hyundai line of cars made me confident that I was look It was a pleasure to have Baldo help me in selecting a vehicle. His knowledge and advise in the Hyundai line of cars made me confident that I was looking at one of the best vehicles available on the market today. More

Jeff Gregory Sales Rep This was my first Hyundai I purchased and my experience was terrific. Jeff showed me vehicles that would work for my needs and answered questions wit This was my first Hyundai I purchased and my experience was terrific. Jeff showed me vehicles that would work for my needs and answered questions with confidence and patience. He was extremely knowledgeable and considerate during this process. I would recommend Jeff to anyone looking for a new or used vehicle. Thanks Jeff. I love my Sante Fe! More

2009 Genesis Tech package stereo audio not functioning Our 2009 genesis stereo "audio" including music, blue tooth and navigation "turn by turn narrator" stopped working. Visual navigation, back up camera Our 2009 genesis stereo "audio" including music, blue tooth and navigation "turn by turn narrator" stopped working. Visual navigation, back up camera and heater/air conditioning controls would still work however there was no audio with any device. The problem turned out to be extremely difficult to isolate but with pure determination Jeff Vallas, his mechanics and the support of their Hyundai technical family, they diagnosed and resolved the issue. There are a lot of expensive items associated with the system including but not limited to the display, stereo head, wiring harness and amplifier. Although I am sure that it may have been advantageous for the service department to bill me for the several items, I am grateful that this was not the end result. In reality when completed all of my working devices were returned to their in dash home and only the malfunctioning items were replaced, which thankfully saved me a great amount of money. During the process Jeff arranged and provided us with a rental vehicle and his professionalism and friendliness were second to none. Thank you kindly to Jeff and the Hyundai team. More

FABULOUS EXPERIENCE!! We recently purchased a new Elantra from Finch Hyundai. Baldo Romeo was our Sales Consultant and he was a pleasure to deal with. He answered all our We recently purchased a new Elantra from Finch Hyundai. Baldo Romeo was our Sales Consultant and he was a pleasure to deal with. He answered all our questions, and helped us make informed, confident decisions that were best for us. He was very knowledgeable, we didn't feel pressured, and he got us a great deal! He introduced us to other staff members, and took us to the Service area. Very nice Dealership and well set-up. Baldo showed us all the features of the Elantra before we drove off! We love our new car and would highly recommend Baldo and this Dealership to friends & family. They have a wonderful, friendly staff who treat you like royalty!! More

Love my Car!! I am very happy with my car and my experience at Finch Hyundai!! Jameel Fayad was excellent!! He was very professional and made sure that I understoo I am very happy with my car and my experience at Finch Hyundai!! Jameel Fayad was excellent!! He was very professional and made sure that I understood very aspect of trading in my car and buying a new car. He was oragnized and explained all options on a new car and allowed me time to decide the best option for myself. He handled the paperwork in a timely manner and was great to talk too. Jamell exceeded my expecations of professionalism within the dealership and with other collegues/customers. I am very happy with how everything went!! I would recommend Jamell to anyone looking for a new car!!! :) More

Hassle Free Experience First time purchasing a brand new car! I had the pleasure of being greeted by Jameel, who over the course of a couple of weeks while I had decisions t First time purchasing a brand new car! I had the pleasure of being greeted by Jameel, who over the course of a couple of weeks while I had decisions to make, provided terrific, no pressure/hassle free customer service. Even though this was a new experience for me and at times overwhelming with the numbers and the paperwork, I did not feel intimidated. I had always heard the stories of pushy salesmen at dealerships looking to make a sale at all costs, but that was not the case here. I am happy and satisfied with my new Santa Fe Sport, and am happy the whole sales process went as smoothly as it did, thanks in big part to Jameel at Finch Hyundai. More

Larry, the deal saver. Larry McMullan is and excellent sales person with a human touch. Larry saved my purchase deal as I was already leaving the dealership due to miscommun Larry McMullan is and excellent sales person with a human touch. Larry saved my purchase deal as I was already leaving the dealership due to miscommunication. By maintaining the friendly conversation Larry was able to bridge the communication gap and made me go back and complete the transaction. Thank you Larry. More