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Finch Hyundai
London , ON
1,108 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,108 reviews
February 06, 2025
Over paid and waited 8 months for a new car. It was one of the most high pressure and sexist experiences in my life. The sales and financing reps I dealt with barely recognized that my wife was It was one of the most high pressure and sexist experiences in my life. The sales and financing reps I dealt with barely recognized that my wife was in the room let alone and was anequal party in buying the car. Was tricked into buying the expented warrenty. No one person outside of a Finch employee has told me that was a good idea. To top it all off, two months later they called to try and buy the car back. I asked them to remove me from that call list and they have called three more times since then. Worst customer service experience I have ever had. More
by mdd
Employees Worked With
February 01, 2025
Came in for oil and filter at 8am. Still waiting at 11.30. Think got punished for not taking recommendations re fludh. My sevice book only asked for oil an filter Still waiting at 11.30. Think got punished for not taking recommendations re fludh. My sevice book only asked for oil an filter More
by Peterva
Employees Worked With
November 29, 2024
I received 2 recalls letter from Hyundai and schedule an appointment at Finch Hyundai on 21/11/2024. Mr. Fayad misled me 2 times after I went for a recall from Hyundai. After consulting with 2 mechanics appointment at Finch Hyundai on 21/11/2024. Mr. Fayad misled me 2 times after I went for a recall from Hyundai. After consulting with 2 mechanics I was made aware that dealing with the bleeding screws is part of changing the break line. It is not possible to complete the break line change without bleeding the breaks. And again misled again regarding the car wash that they suggested and they said it was done while not being done at all. After my experience at Finch Hyundai and dealing with the service manager Kareem Fayad I felt misled, lied to and treated as stupid and ignorant. This is no way to treat your clients. More
by Xhem83
Employees Worked With
November 20, 2024
From the day we picked up our new vehicle (and it wasn’t ready at the scheduled time, and they hasn’t installed all the accessories we had purchased) to every service visit since (where we regularly have to ready at the scheduled time, and they hasn’t installed all the accessories we had purchased) to every service visit since (where we regularly have to return because they forgot something), it boggles my mind that the lights are still on. It’s a clown show. More
by Grumpy
Employees Worked With
November 17, 2024
I will never go near that dealership again Customer service is terrible. Told my friends. service is terrible. Told my friends. More
by Gjblanc
Employees Worked With
October 22, 2024
Came in to look at a trade in but it wasn’t in my budget. Zach did everything he could to work the numbers and make it happen. Drove off the lot extremely happy with my new car. Zach was awesome to work with Zach did everything he could to work the numbers and make it happen. Drove off the lot extremely happy with my new car. Zach was awesome to work with. He really does his best for his customers. More
by Christine.c.mcnair
Employees Worked With
October 07, 2024
I cannot explain in details how AMAZING Sam was when we came in for a test drive. Sam showed so much professionalism, kindness and honesty. I HIGHLY recommend his service and so impressed with my new 2025 came in for a test drive. Sam showed so much professionalism, kindness and honesty. I HIGHLY recommend his service and so impressed with my new 2025 Palisade. I LOVE IT and the attention to details as well as GOING THE EXTRA mile was shocking and so appreciated especially with our crazy week. This could not have been possible in such a close time period if it wasn't for SAM!!! The video was such an amazing touch. I will be a Finch client for a long time if Sam remains there as a sales PROFFESIONAL. More
by natalieeterno
Employees Worked With
October 04, 2024
Oct 1 2024 had a nice visit while looking at new vehicle Front staff was courteous and salesman Zack Hussein was excellent to deal with. Front staff was courteous and salesman Zack Hussein was excellent to deal with. More
by Ron
September 28, 2024
Great vechicles to view great hours and location Sam was perfect chance to buy my vechicle was perfect chance to buy my vechicle More
by hannajason Jason hanna
Employees Worked With
Other Employees :
Sam chams, Jacob Gravelle
