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Financing Made Easy A co-worker recommended Finch Chevrolet to my wife and I. I went in expecting about the same service I received at our Last GM Dealer (In Kitchener). A co-worker recommended Finch Chevrolet to my wife and I. I went in expecting about the same service I received at our Last GM Dealer (In Kitchener). Night and Day difference!! Not that the last dealer was Bad, but Finch (Justin Gonciarz in particular) was just Better in Every Way! Every question was answered (and so we could understand). Even financing questions about some Other loans I had! Justin Gonciarz helped my get out of my High interest Cruze and into TWO New vehicles (His and Hers) at a Much better rate than my last purchase! I will NOT hesitate to recommend Finch Chevrolet for Anyone seeking a GM or Chev (And Finch Auto-Group to anyone looking for something Other than a GM). And if it's Financing your looking for, Go right to see Justin!! More

Worry free, no pressure purchase We contacted Justin after hearing and ad on the radio. He was very professional and made us feel comfortable and at ease. He helped us with our financ We contacted Justin after hearing and ad on the radio. He was very professional and made us feel comfortable and at ease. He helped us with our financial situation and purchase of our used vehicle. We would definitely recommend Justin and the rest of The Finch team when considering a purchase of a vehicle. Also Excellent job on detailing and cleaning of the car!!!!! We will be back😀 More

very poor customer service in their service department We had to go into the dealership to sign the warranty paperwork. They said to let them know when we would be there and the paperwork would be ready to We had to go into the dealership to sign the warranty paperwork. They said to let them know when we would be there and the paperwork would be ready to sign. We contacted them to say when we would be there and when we arrived we still had to wait over half an hour for the paperwork to be ready to sign. He kept apologizing for the delay but never gave an explanation as to why there was such a delay. They then wanted to take a look at the car for warranty purposes and pictures and offered a free car wash as well. We agreed. Over 1.5 hours later and after multiple times of trying to find they guy we were dealing because the service desk had no idea what or where our car was I demanded that someone go find Michael, forget about the car wash and get my car back to me now. They still didn't locate him and he finally showed up saying 'Sorry for the delay and I know you are frustrated'. My response was frustrated is an understatement, where is my car? There was no explanation as to why there was such a long wait or why no one else knew anything about the car. No one seemed to care that we were waiting for 2 hours and no apology was made, just a thank you to us as we walked out of the dealership after they finally gave the car back. There is no way that signing paperwork should take 2 hours. I wish this could be a one off but unfortunately it isn't as when we had the car in for a repair, they said they would clean the car inside and out. When we got the car back the car had been washed outside but the service desk said that they did't have time to clean the inside. I will never buy another vehicle from Finch because I don't want to have to deal with their service staff. The only reason that they get one start is because the girl behind the service customer service desk was very friendly and tried to do her best in locating the missing employee More

Wonderful Experience When is it fun to buy a car? I dealt with 2 very professional and knowledgeable men who made the experience very enjoyable. Chris S. and Richard L. Th When is it fun to buy a car? I dealt with 2 very professional and knowledgeable men who made the experience very enjoyable. Chris S. and Richard L. Thank you! More

AMAZING!! We would highly recommend this dealership. Jordin Finch is awesome and know exactly what we need/want. We have bought many black trucks from him and We would highly recommend this dealership. Jordin Finch is awesome and know exactly what we need/want. We have bought many black trucks from him and each and everytime he goes out of his way to make sure we get exactly what we want. This is the ONLY DEALERSIP we would ever choose. Service is beyond compare. Thanks again to Jordin for a job well done!! More

Bought my Chevrolet Silverado Excellent guidance by salesperson Dianne Muldoon. Very thorough with information provided. Ended up purchasing new truck from dealership with Dianne Excellent guidance by salesperson Dianne Muldoon. Very thorough with information provided. Ended up purchasing new truck from dealership with Dianne's help. Very happy with the new truck. More

My New 2018 Sonic!! A huge Thank you to Josh D'Andrea! He is friendly, courteous , has an infectious smile and very personable. He was able to answer my endless question A huge Thank you to Josh D'Andrea! He is friendly, courteous , has an infectious smile and very personable. He was able to answer my endless questions I knew he was there and will still be there to answer more! Josh made sure that I was happy with my purchase of the 2018 Sonic. Also thank you to the rest of the friendly staff at Finch. Looking forward to new purchases in the future. More

Fantastic experience with car purchase . Paul Rodrigues is very friendly and experienced sales. I would like to referral my friends to him if they need to purchase cars. He knows his Sh%&. . Paul Rodrigues is very friendly and experienced sales. I would like to referral my friends to him if they need to purchase cars. He knows his Sh%&. Quincy More

Cadillac ATS purchase I would like to thank Josh D’Andrea for his friendly service and help purchasing our Cadillac. My wife and I found him to be informative and helpful. I would like to thank Josh D’Andrea for his friendly service and help purchasing our Cadillac. My wife and I found him to be informative and helpful. It took a lot of stress out of the process. Josh was not only friendly but quite personable, and made sure we were happy with our purchase. I would recommend Finch Chevrolet to friends. We have been very happy with our purchase. Thanks again Josh More

Bought a 2018 Volt; Dianne Muldoon was exceptional I came into the dealership on a whim. I had been driving a 2011 Mercedes Benz C300 for a few years (also bought through Finch - Mike Robinson, which w I came into the dealership on a whim. I had been driving a 2011 Mercedes Benz C300 for a few years (also bought through Finch - Mike Robinson, which was also a great experience), but I wanted my next car to be electric. Dianne put me in a 2018 Volt for a test drive. She was knowledgeable about the car. She took her time and explained the car in great detail. She was passionate about the car, the brand and the dealership. She was not pushy at all. It was just a great experience from beginning to end. More