Finch Chevrolet Cadillac Buick GMC

Prompt and Courteous I was very pleased with my experience with Finch Chevrolet Cadillac Buick GMC. I was dealing with Matt Sparkes, my Sales specialist. He was very frien I was very pleased with my experience with Finch Chevrolet Cadillac Buick GMC. I was dealing with Matt Sparkes, my Sales specialist. He was very friendly , attentive to my concerns and very accommodating in making sure that all my questions were answered accurately and concisely. He was also very good after the sale; I was given a detailed orientation of all the features the Cadillac XT4 had to offer and how to use them before I drove away. Matt was also great at addressing any follow up questions I had after getting the vehicle home. I would recommend Finch Chevrolet Cadillac Buick GMC and , in particular, using Matt as your sales specialist. Thanks Matt!!!! More

True Customer Service! While the days get busier, it doesn't get easier to make a major purchase. That said, Finch GMC made it painless and helped me find a great truck in While the days get busier, it doesn't get easier to make a major purchase. That said, Finch GMC made it painless and helped me find a great truck in my budget and made the whole experience beyond easy, they made it fun. Nick D'Oria helped my wife with her Terrain and I went right back to him for my Sierra. It was another great experience and I am so happy to have been able to work with Nick for both purchases! I have been in with my previous truck and Mike Murphy is my go-to service guy and I will certainly be back for my regular maintenance. All in all, everyone I dealt with had my best interest in mind and made things go smoothly from sales to finance. Great team! More

Excellent experience. Matt Sparkes. I dealt with Matt Sparkes. I highly recommend dealing with him. He did a great job. Had all the information at hand and did not pressure the sale at a I dealt with Matt Sparkes. I highly recommend dealing with him. He did a great job. Had all the information at hand and did not pressure the sale at all. He was very respectful and helpful with helping us buy our first vehicle from finch. He also followed up with me after the sale 2 weeks after to make sure everything was good. I will buy from him again. A+ More

Year of the Equinox !! Have been dealing with Craig for 20 years! Always smiling, always accommodating, always remembers to ask about my family. We have been loyal Finch c Have been dealing with Craig for 20 years! Always smiling, always accommodating, always remembers to ask about my family. We have been loyal Finch customers for over twenty years. More

Amazing Traverse Experience!!! This review is long overdue but it must be because we are enjoying our new Traverse so much. Originally we were looking into a second vehicle with Nic This review is long overdue but it must be because we are enjoying our new Traverse so much. Originally we were looking into a second vehicle with Nick, however, we ended up requiring a brand new vehicle and we decided on the 2019 Traverse. It's only been about 2 months since we made our purchase but Nick still checks in to ensure we are happy and that any additional questions we have are answered. Nick's professionalism and passion for his work made our decision effortless. We never felt pressured and he always kept our best interest and our preferences a priority. We have had negative experiences with other dealerships and purchasing vehicles in the past but Nick surpassed our expectations and remained reliable and true to his word. We will continue to bring our business to Nick and the team at Finch and I would feel confident in referring others to Nick as well. Thank you so much for all of your help and support Nick! You are truly 'one of a kind'!! Mike & Alisha Smith More

Relaxed car purchase experience WOW Craig Stott you get 5 stars for this purchase experience. I never felt pressure and you made me feel comfortable to ask questions. I like your sty WOW Craig Stott you get 5 stars for this purchase experience. I never felt pressure and you made me feel comfortable to ask questions. I like your style and will be back when the time comes. If you’re reading this and are looking for a good guy to work with go see Craig. he will look after you. More

Great Showroom, Friendly Staff We came to Finches after looking on AutoTrader. The sales rep that greeted us was very professional and knowledgeable, and listened to our wants and n We came to Finches after looking on AutoTrader. The sales rep that greeted us was very professional and knowledgeable, and listened to our wants and needs. Matt helped us find a car the would come close what we were looking for, explained the features very well! We would recommend Matt to our friends and families with confidence. More

Paul Rodrigues Validates "After Sales Customer Service" It's been 8 teeny months since Paul sold me on my beautiful classy black XT5.......what a ride! Paul remains true to his every word, he is my frontli It's been 8 teeny months since Paul sold me on my beautiful classy black XT5.......what a ride! Paul remains true to his every word, he is my frontline to answer my questions. I remain in awe of his knowledge and further more he continues to introduce me to new features! Paul never hesitates to invite me back to the dealership for a lesson in "101 Lisa this is how it works". Even though he is quite busy, he will always take the time......thank you Paul! I trust Paul's dedication & loyalty to Finch Chevrolet Cadillac Buick GMC is surely recognized and is a true reflection of his genuine interests for his customers which sums up to a Completely Satisfied Customer! Thank you Paul......until the next ? Lisa De Marco P.S. Jordin keep up the great work employing awesome people, the dealership is always a friendly and inviting place to visit!! More

best customer care with repairs/service I had an issue with rust on the tailgate of my GMC terrain. Apparently this is a common issue with terrains. I talked directly to the Service Manager, I had an issue with rust on the tailgate of my GMC terrain. Apparently this is a common issue with terrains. I talked directly to the Service Manager, Tim Polley, who went ABOVE AND BEYOND! Not only did he offer a fair soloution to the problem, but he understands that working full time with two very young children complicate unexpected events like car repairs. He offered a loaner car and had it ready for me upon arrival. He also arranged to have my car taken to another location so that I didn't have to make two stops. Additionally, Finch covered my oil change while it was in the shop. Every time I'm in for service (brakes and oil changes so far), staff are genuinely friendly, responsive and efficient (especially Regan!). I would absolutely recommend the service staff to anyone and always feel well taken care of. Thanks Finch, especially Tim and Regan! More