Erinwood Ford - Service Centre

I would just like to start out by saying Erinwood Ford as a whole has gone above and beyond my expectations as a dealership over the years of buying cars from them. More specifically, Mark Maguire has he a whole has gone above and beyond my expectations as a dealership over the years of buying cars from them. More specifically, Mark Maguire has helped my family and I navigate the purchase of nearly 10 vehicles. He never fails to impress us with his professionalism and extensive product knowledge. I would highly recommend anyone to go see Mark if you're in need of a new or pre-owned vehicle!! The service team at Erinwood has also been great to deal with over the years. Pete Jolly and Joe Engel always provide support in a professional and timely manner whenever I bring my vehicle in for regular maintenance or warranty claims. If I could give more than 5 stars, I would! Thank you Erinwood! David Palozzi More

We are on our 3rd Ford car/SUV from Erinwood Ford and we keep coming back. We don't feel pressured by the Sales people or by the Service people. In fact, we keep coming back because of the service people as keep coming back. We don't feel pressured by the Sales people or by the Service people. In fact, we keep coming back because of the service people as well! I have been served by Chris and others and they have always been honest with me/us and very friendly! After our last experience at a different brand dealer, and then the positive experience at Ford, we just don't want to go anywhere else. Thank you! More

Great atmosphere and great people. Graham helped me above and beyond with all my questions and needs. I felt super comfortable letting my worries go with Graham helping me out and leading me step by step thr and beyond with all my questions and needs. I felt super comfortable letting my worries go with Graham helping me out and leading me step by step through the process of getting my problem fixed. Again, thank you for the excellent service More

My wife and i have been having issues getting service appointments with the ever changing days/hours. I contacted Martin for help..and he got things in motion quickly! He linked me up with Joe..and Joe h appointments with the ever changing days/hours. I contacted Martin for help..and he got things in motion quickly! He linked me up with Joe..and Joe helped get me in to change the winter tires on our Ford Escape. It was chaotic and crazy; but they got me out of there in plenty of time to enjoy the rest of my day! Excellent service overall! More

The dealership was very clean and organized and I felt very accomplished in marking my final decision in buying the car. I am very proud. very accomplished in marking my final decision in buying the car. I am very proud. More

I could not be more disappointed with the service I received from Erinwood Ford. This summer I purchased a brand new 2020 Mustang GT from Erinwood Ford and within the first two weeks (1500km) of ow received from Erinwood Ford. This summer I purchased a brand new 2020 Mustang GT from Erinwood Ford and within the first two weeks (1500km) of ownership my $50,000 "performance car" developed an engine tick/knock. I drove 2 hours to Mississauga so that a licensed Ford Technician would inspect my engine and inform me as to what is causing the engine tick... After no inspection whatsoever I was told the random tick/knock was completely normal and there was nothing to worry about... RANDOM ENGINE TICKING WILE DRIVING IS NOT NORMAL! Especially on a $50,000 "performance car". When I asked the technician at Erinwood Ford what was causing the random engine tick, I was told "unfortunately we don't know, and it's no longer our problem". Since I have complained to Erinwood Ford two weeks have gone by and the tick has only worsened... The "performance car" is now ticking AS I AM DRIVING! Unfortunately now my personal safety is at risk and Erinwood Ford could care less... They have their money and that's all that matters. More

Very impressed! I had to take my Explorer in to have the tires inspected. I called at 9:15am, they had me booked in for a 10:30am appointment the same morning. By noon they had repaired one tire (nail punct tires inspected. I called at 9:15am, they had me booked in for a 10:30am appointment the same morning. By noon they had repaired one tire (nail puncture) and resealed two others free of charge. Many thanks to Youssef, Etta & Ali for making this happen. Highly recommend More

GREAT EXPIERIENCE This experience buying a car was the best i ever had. Lucas was so professional and made me feel like at home. No pressure, answered all my questions This experience buying a car was the best i ever had. Lucas was so professional and made me feel like at home. No pressure, answered all my questions and made great adjustments on the price. I will always recommend Lucas to my family and friends. Thank you More

Dealership was amazing found the car I was looking for in a couple of days gave me an amazing deal came certified didn’t really have to do much and everyone was so cooperative and it was a great and easy dea a couple of days gave me an amazing deal came certified didn’t really have to do much and everyone was so cooperative and it was a great and easy deal. More

Easy to work with I was in for recall work on my 2017 (Erinwood) Ford F150.. and while waiting for the service to be done I spoke with Lukasz Dulny about upgrading my r I was in for recall work on my 2017 (Erinwood) Ford F150.. and while waiting for the service to be done I spoke with Lukasz Dulny about upgrading my ride to a new 2020. He outlined the program, put some numbers together, checked inventory and in no time I had a new truck. He was polite,professional, he knew the product and made the deal happen. It was actually fun. Great service as usual from the people at Erinwood Ford. This was my 3rd purchase from this dealership in 3 years. There's a reason we come here to buy and for service. More