Erinwood Ford

Yells, lies and poor customer service This person was extremely rude and interrupt our conversation with the sales person named Orlando. Sales manager began to yell at us and lie about th This person was extremely rude and interrupt our conversation with the sales person named Orlando. Sales manager began to yell at us and lie about the condition of the vehicle. Definitely need to make a complaint to omvic. Check out Google reviews, sales manager said he doesn't care. Orlando was also terrible, right from the beginning he didn't care that we were there to buy a vehicle and was rushing us to pick a vehicle. Very rude service from both individuals. Cannot believe these guys are still in business. More

Excellent car buying experience! From the initial contact to a prompt response my sales professional John Isaac made the process seamless. Loved the vehicle, the service and left the From the initial contact to a prompt response my sales professional John Isaac made the process seamless. Loved the vehicle, the service and left there feeling like I'd been treated the way someone should be when making a purchase of this magnitude. I must also mention Robyn, she made the whole finance thing a breeze. Thank you to all for your professionalism. Very refreshing. More

Great Experience Would recommend Erinwood Ford to family and friends. Knowledgeable friendly staff that are helpful, was a great experience. Thank you Martin and staf Would recommend Erinwood Ford to family and friends. Knowledgeable friendly staff that are helpful, was a great experience. Thank you Martin and staff, love my new Edge. More

Excellent service purchasing 2018 Explorer I had an excellent experience with the staff at Erinwood Ford. I did not feel any pressure and I felt comfortable dealing with Sami and Raj. They answ I had an excellent experience with the staff at Erinwood Ford. I did not feel any pressure and I felt comfortable dealing with Sami and Raj. They answered all of my questions and were so patient with my family. I have recommended and keep raving about the service to all my family and friends. Thank you Sami and Raj! We love our new vehicle :) More

F150 XLT delivery The entire process was seamless. Our sales representative Graham Townsend did a great job per usual. This is our 5th Ford thru this dealership and we The entire process was seamless. Our sales representative Graham Townsend did a great job per usual. This is our 5th Ford thru this dealership and we were very satisfied. Mike D. More

Even with all the delays, The Team's effort made it possible I was referred to the this dealer by my colleague who had previously purchased a vehicle from here. the Sales Specialist ""Vivian"" did all her best t I was referred to the this dealer by my colleague who had previously purchased a vehicle from here. the Sales Specialist ""Vivian"" did all her best to provide the best customer service experience and helped me to place my order for my vehicle. a month or so later the Sales Specialist changed jobs and was no longer working there. when I called to check on why there was a delay in delivering the car; ""Brad Cruickshank"" the Sales Manager took the initiative himself to follow up on my vehicle, he kept me in the loop, provided me periodical updates and did not hand over my case to any sales person until my car arrived to the dealership. He then called me, showed me the car, and then handed it over to the sales person ""Chevon Jackson"" to complete the paper work. Chevon completed the paper work and had my car ready in a very short amount of time. He did his very best and stayed after working hours to deliver the car and meet my schedule. I highly recommend this dealership. More

Well worth the visit Although fully intending on buying a different make and model car, while walking by the Erinwood Ford Lot, a salesman by the name of Habib Ahmed, spok Although fully intending on buying a different make and model car, while walking by the Erinwood Ford Lot, a salesman by the name of Habib Ahmed, spoke with us and encouraged us to come into the dealership and as he said, " just for fun, why not look around ". That for fun looking around had us buying a car from him 2 hours later. This as a result of his personal overall knowledge of the Ford products and his genuine display of interest in us being totally happy with whatever make of car we bought. Owning a number of other makes, including 2 Mercedes, I can honestly say the comfort and care we received at all times by the staff at Erinwood Ford was like nothing we have experienced before. We should also mention and thank Brad Cruickshank, for taking the time to meet us and for making sure that all of our questions and concerns were answered to our satisfaction. More

best dealership and sales man its was the best experience I had. a very easy sale and the was explained everything in a very friendly environment There was no sale pressure and the its was the best experience I had. a very easy sale and the was explained everything in a very friendly environment There was no sale pressure and the JUSTIN proved to be a great salesman and will have him in my friends list More

Perfect Service Sam is very kind, helpful and informative guy. He helps us alot in purchasing used 2015 dodge grand caravan. We are very satisfied Thank you Sam is very kind, helpful and informative guy. He helps us alot in purchasing used 2015 dodge grand caravan. We are very satisfied Thank you More

Good people .. Just bought new vehicle .. Friendly sales person. Available to help you with ur choice. As well really helping finance dept ready to explain and red Just bought new vehicle .. Friendly sales person. Available to help you with ur choice. As well really helping finance dept ready to explain and redo u papers as needed.. More