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Erin Park Lexus - Service Centre

Mississauga, ON

4.4
302 Reviews

302 Reviews of Erin Park Lexus - Service Centre

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October 16, 2018

Refund - with courteous service i dropped my key and the pieces went flying, I still had the motherboard and brought it to the dealership for repair, Lexus ordered another case. I h More

by kparre
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Awsas , Paul Machado
Oct 23, 2018 -

Erin Park Lexus responded

Thank you for leaving a review. We are glad your issue was resolved!

October 15, 2018

Premium service Everytime I take my car to get serviced, I get first class treatment by Mr. Paul Machado and the entire service staff. They take very good care of my More

by Bryanwayne723
Recommend Dealer
Yes
Employees Worked With
Richard Quintos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Tam, Paul Machado, Madiha Usman, Judy Serna
Oct 23, 2018 -

Erin Park Lexus responded

Thank you for leaving a review! We are so glad, Paul and the Erin Park Lexus team, continue to provide with exceptional customer service.

October 14, 2018

The best service I ever had at this dealership. Mr. Paul Machado delivered the highest level of quality in customer service. Employees like Mr. Machado are giving customers confidence in quality More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Machado
Oct 23, 2018 -

Erin Park Lexus responded

Thank you for leaving a review ! We are so happy Paul continues to provide you with amazing customer service. We look forward to seeing you again !

October 12, 2018

Stellar service Richard was extremely helpful from the moment i arrived at erin park lexus. Made sure I was informed throughout the process and did what he could to r More

by N!xx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Quintos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Erin Park Lexus responded

Thank you for leaving a review! We are so happy Richard provided you with amazing customer service. We look forward to seeing you again.

October 12, 2018

Great service Every thing as expected, efficient and friendly staff. The service at this delar is AAA+ till now. This is my first experience with Lexua and prec More

by Dr. Snoor Othman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Quintos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Erin Park Lexus responded

Thank you for leaving this review. We are so happy your first experience with Erin Park Lexus was exceptional. We look forward to seeing you again !

October 12, 2018

Efficient and worry-free. Prompt attention and very excellent service - have been going to Erin Park for many years and would recommend the service department without reservati More

by Ruth77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Quintos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Missed Sid this time - he’s always so pleasant and helpful.
Oct 23, 2018 -

Erin Park Lexus responded

Thank you for leaving a review. We really appreciate your loyalty with Erin Park Lexus and we are glad Richard provided you with great service!

October 12, 2018

Consistent Service Excellence Having my vehicle serviced at Erin Park Lexus for approximately five years, I have found all the personnel at the dealership to be highly professional More

by bfclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Machado
Oct 23, 2018 -

Erin Park Lexus responded

Thank you for leaving this amazing review ! We really appreciate your customer loyalty and the acknowledgement of our employees. We look forward to seeing you again !

October 05, 2018

Service The driver side front tyre was losing air very slowly. I showed to the service staff and they topped up the air. I had bought a warranty against suc More

by Jatinder Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Rajput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Quintos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Tam, Madiha Usman
Oct 23, 2018 -

Erin Park Lexus responded

Thank you for leaving this review! We are so glad Madiha provided you with exceptional customer service and the acknowledgement of our Erin Park Lexus customer service team. We look forward to seeing you again !

October 03, 2018

Excellent Richard was wonderful today and answered all the questions I had re my nav & e-mail system on the car. They have both changed on the 2019 & not for t More

by Vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Quintos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Erin Park Lexus responded

Hi Vickie, We are happy you enjoyed working with Richard and had an excellent service experience. We respect your opinion on the 2019 model. We will forward your feedback to Lexus Canada to improve for the future. We thank you for your loyalty and look forward to your next visit.

September 29, 2018

1st Month Service & Dash Camera Installation Very professional service as always. Looks after their customers concerns. I'm glad to be back with Erin Park Lexus and their wonderful sales and ser More

by LexusFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Tam
Oct 23, 2018 -

Erin Park Lexus responded

Thank you for leaving a review. We are glad, Carly was able to provide you with amazing service! We look forward to seeing you again.

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