Erin Park Lexus - Service Centre

Always excellent service! I called Scott about a tire pressure warning light that came on in my Lexus GS this morning. Within an hour of my call, he had welcomed me into the d I called Scott about a tire pressure warning light that came on in my Lexus GS this morning. Within an hour of my call, he had welcomed me into the dealership, diagnosed the problem, and had the car slated for a tire repair. From my call until my tire was fixed - approximately two hours. I always ask for Scott when I need to take my car in for servicing. He is always friendly, efficient, and I trust his advice. I can't recommend him highly enough! More

That is the service that Lexus should offer I have two Lexus and never come to Erin Park (bad experience with a retired salesman) for service. People in Erin park are excellent people and doing I have two Lexus and never come to Erin Park (bad experience with a retired salesman) for service. People in Erin park are excellent people and doing their jobs with heart. That is the reason why I switched my two Lexus getting maintenance there. Special thanks to Parts -- Peter; service -- Scott and Sid. Lexus is a good car but it also need a good team of people to make it excellent...we have people from Erin Park. Loman More

Building a Relationship Everytime I come in for service, they are ready, willing to help, and providing service with a smile. Sid, whom has been there as long as I can rememb Everytime I come in for service, they are ready, willing to help, and providing service with a smile. Sid, whom has been there as long as I can remember even recognizes my car and I from across the dealership and makes an effort to make sure I'm taken care. Scott is always knowledgeable, positive, and friendly. Abdul is such a genuine person and very respectful and knows his product very well. I continue to have great experiences at this dealership and people shouldn't take it for granted. **Edit, please disregard double posting of similiar review* PC problem More

Excellent service from a reputable Lexus dealership . I have been a customer with Erin Park Lexus for almost 5 years now and have always chose to go back to this dealership because of the excellent servic I have been a customer with Erin Park Lexus for almost 5 years now and have always chose to go back to this dealership because of the excellent service and quality workmanship that they provide to their customers . Their repair technicians are very knowledgeable in their product brands. I have had several repairs done at their shop and never had an issue with unresolved problems. Special thanks to Scott Bertrand - a gentleman and excellent Service Advisor - for his contribution in providing me and other customers with the assurance the vehicles are in good hands and well looked after. Steve K. More

Making a bad day good If you had asked me two years ago I would have said a trip to the dealer for car maintenance could only detract from your day, not improve it. Howeve If you had asked me two years ago I would have said a trip to the dealer for car maintenance could only detract from your day, not improve it. However, last friday proved that assumption wrong. I made the appointment at the last minute finding a break in a hectic schedule and Erin Park personnel were particularly helpful in finding a time for me. I arrived late and they still accommodated me with a loaner car at the ready. Scott Bertrand was courteous,informative, and respectful. I appreciated the advice and the car came back to me clean, repaired and on time. More

A splendid experience, time after time! I have been a customer at Erin Park Lexus for several years and have received nothing but excellence in service. Special mention is made here for Sco I have been a customer at Erin Park Lexus for several years and have received nothing but excellence in service. Special mention is made here for Scott Bertrand and Sid Amalsadvala who have always excelled in their professionalism, attention to detail including timely follow up, feed back and delivery. Overall, you have an excellent team and Sid and Scott make the service experience hassle-free! Congratulations! You have assembled a great team! Paul Matthew More

I hate waiting! I am really busy so don't have time to wait around to have my vehicle fixed. I know that when I go in to see Scott, he will get me in and out fast. I am really busy so don't have time to wait around to have my vehicle fixed. I know that when I go in to see Scott, he will get me in and out fast. If the service work is going to take awhile he will immediately find me alternative transportation. I also like that he always remembers me and my vehicle and makes the experience enjoyable. I no longer dread getting my in for service. Thanks Erin Park Lexus! More

Outstanding customer service and experience. Over the past few weeks have had an excellent experience with several staff at Erin Park Lexus. From the parts manager to Scott B. and Ryan S. in the Over the past few weeks have had an excellent experience with several staff at Erin Park Lexus. From the parts manager to Scott B. and Ryan S. in the service department. Compared to my less than satisfactory experience at the Oakville Lexus dealership the folks at Erin Park Lexus were like a breath of fresh air. Prompt, efficient, pleasant, explained everything and were most helpful in showing me some of the features of my Lexus. Highly recommend this dealership and have now switched my business for our two Lexus RX 350s to this franchise. Staff take pride in their customer dealings and their dealership. Highly recommend! More

B. Casselman-Servicing of 2015 Lexus IS250 Erin Park by far has the best Lexus Customer Service Staff in the surrounding area. Their service advisors know the meaning of "good customer servic Erin Park by far has the best Lexus Customer Service Staff in the surrounding area. Their service advisors know the meaning of "good customer service". We have dealt with Carly Tam for several years and she always, without fail is extremely pleasant and efficient. She is a pleasure to deal with! More

Excellent all round experience Great customer service staff excellent Scott, Paul and Sid.Always recommend friends and family to buy and service at Erin Park Lexus. My next car wil Great customer service staff excellent Scott, Paul and Sid.Always recommend friends and family to buy and service at Erin Park Lexus. My next car will be a Lexus again More