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Erin Park Lexus - Service Centre

Mississauga, ON

4.4
302 Reviews

302 Reviews of Erin Park Lexus - Service Centre

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December 22, 2017

Extremely Perfect Service from Ryan Sheehey, as always Although there is no 6-star option, I would like to manually add one star and give Ryan Sheehey a 6 out of 5 for his professionalism, reliability and More

by WayneZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sheehey
December 20, 2017

Exemplary Service !! My Lexus was recently serviced and once again I had an outstanding and pleasant experience. Never have I been disappointed with service that I have r More

by Frank Barbosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sheehey
December 20, 2017

Outstanding Service & Integrity! As usual, Carly was excellent in her advice to service my Lexus. Her recommendations are always bang-on and practical, and I feel that she does so wit More

by dwong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Tam
December 20, 2017

Extremely Professional Service - Ryan Sheehey Extremely professional and courteous service provided to me by Ryan Sheehey. When I arrived at the dealership for the routine maintenance of my ES350 More

by JJAbraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sheehey
December 19, 2017

Exceptional Service! The level of consistency everytime I bring my car in for service is the reason why I keep coming back. Carly Tam is exceptional, she sets the right ex More

by Lexuskaizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Tam
December 19, 2017

Carly Tam is why I drive a Lexus Lexus has always been renowned for their service, as a travelling professional, I would always take my vehicle to whatever dealership was closest to m More

by Icc
Recommend Dealer
Yes
Employees Worked With
Carly Tam
December 19, 2017

Excellent Service staff !! Excellent service plus Service Staff to look after every need of the customer. Special mention of Sid and Carly who go out of their way to help custom More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Tam
December 18, 2017

SID AND JUDY Have been getting my RX 350 and IS250 serviced .Great experience as always for last 12 years ! keep up good work , and exceed all expectations ! More

by sanjeevc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Serna
December 18, 2017

Consistent of great customer service I always receive great customer service from Carly. I go into the car dealership with great confidence every time knowing that my car will be taken c More

by Terrible2s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Tam
December 17, 2017

Lexus servicing review I bought my Lexus ES 350 for an oil and filter change on Dec 13, 2017. I stood beside the desk of Carly for nearly 4 min. She was busy working on her More

by A.Sehgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carly Tam
Dec 20, 2017 -

Erin Park Lexus responded

Thank you A. Sehgal for your feedback. As we target to give the highest guest satisfaction it would appear our team has failed to do this during your last visit. We will most definitely share your experience with them, as we always look towards areas of opportunity to continue our service level for our guests. I trust in my phone call with you I have addressed your concerns and should there be anything I can do. Please do not hesitate to contact me directly. -Sid Amalsadvala, (905) 828-2750 x 303, samalsadvala@ep-lexustoyota.com

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