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Erin Park Lexus
Mississauga, ON
634 Reviews
Thank you for visiting Erin Park Lexus Online. We hope that you have enjoyed navigating through our site and we appreciate you taking an interest in our company.
The story of Erin Park Lexus began in 1987 with the opening of Erin Park Toyota. The Lexus brand was introduced in 1991 when the LS400 and ES250 were unveiled in Canada. Erin Park Lexus Toyota was born and the Toyota store was expanded to include a distinct Lexus showroom. In 2004, Lexus was granted its own dealership just down the street from the original Toyota location. Erin Park Lexus has now grown to become one of the largest volume Lexus dealership in the country.
We have a commitment to our guest's overall experience and try to demonstrate it through every encounter you have with us. Whether taking ownership of a vehicle, servicing your vehicle, navigating through our website or even just visiting our dealership, we strive to ensure you have a memorable and positive experience. If you are a current guest of Erin Park Lexus, we thank you for your continued support and loyalty to our team. If you are a future guest, we look forward to welcoming you and treating you with all of the respect and excellence which we are proud to provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 634 reviews
September 19, 2022
Bought 2022 NX350H Very good information from Abdul and Steven before purchasing, answer all my questions and didn't pressure me. After the sale Abdul kept informing us thru the long waiting period after Steven before purchasing, answer all my questions and didn't pressure me. After the sale Abdul kept informing us thru the long waiting period after receiving the vehicle Adam help us with the complicate setup with many features. Abdul and Paul have done great work after the service was required. Car runs beautiful. More
by mkepnik
September 15, 2022
Very good information from Adul and Adam answer all my questions and didn't pressure me questions and didn't pressure me More
by Maxine
September 14, 2022
It is always a pleasure to visit Erin Park whether I am choosing a new vehicle or getting one serviced ... love the staff and personal touch! choosing a new vehicle or getting one serviced ... love the staff and personal touch! More
by Sanjay.puri
July 20, 2022
It was an absolute pleasure to deal with Siddiq Ahmad when I bought my new car from Erin Park Lexus recently. Siddiq was professional, extremely responsive to several queries I sent to him by email and when I bought my new car from Erin Park Lexus recently. Siddiq was professional, extremely responsive to several queries I sent to him by email and quite knowledgeable about the features of the car. He was always on point in my discussions with him, and there was never any aggressive salesmanship. Made the whole car buying experience very smooth right from my first visit to the dealership to the day I picked up the car. I would highly recommend him. More
by suntikku
Employees Worked With
July 07, 2022
I purchased my NX 300H from Erin Park Lexus dealership last year and I had a wonderful experience with Mr. Siddiq Ahmed who took his time to sit and explain the features of comparable models, pricing ... last year and I had a wonderful experience with Mr. Siddiq Ahmed who took his time to sit and explain the features of comparable models, pricing ... before I made the decision on the sale. I was very impressed with the whole process on the sales side until the day of pick up .. I DEFINITELY RATE HIM 5 STAR - However, I am very upset with their service team to my dismay.. I took my car for 8K service and had a couple of concerns such as Air turbulence when the fan is on in heat or cool mode .. the service person just responded by saying it's fine without hearing me in detail as she just wanted to get by the day ... very poor customer service ... Secondly I called up for my 16K oil change and service #2 and the Service person trying to book me in sounded rude and I decided to cancel and got my service done at Milton Toyota who charged me 1/3rd of what Lexus would charge me and plus an amazing staff at Milton Toyota .. It makes me wonder why people choose to work on the front end dealing with Clients for a Luxury brand car such as Lexus and yet they are not trained to offer good service - I am not getting my car serviced at ERIN PARK LEXUS for these reasons unless there is a change in the team.. Thanks, Lexus Client More
by Saboor Mohamed
July 06, 2022
Had an amazing sales experience ! It was our first time owning a car in Canada and Siddiq made the process very smooth. We are really impressed with his service- and I admire the fact It was our first time owning a car in Canada and Siddiq made the process very smooth. We are really impressed with his service- and I admire the fact that he remembered to wish me on my birthday! Great job Erin Park Lexus, and kudos to Siddiq! More
by Irene
Employees Worked With
June 22, 2022
We just picked up our RX 450 Hybrid and we are amazed with the service. In the past, other car companies would make the car buying experience feel transactional at best. Not the case here- Abdul and Ada with the service. In the past, other car companies would make the car buying experience feel transactional at best. Not the case here- Abdul and Adam took the time to explain the car features, follow up with us to make sure everything is okay, and was so detail oriented. Steven also helped us save money, everything was fantastic! We love Lexus! More
by Linda
June 18, 2022
No comment, dealership was excellent, keep up the good service , very nice service, the place and the staff are so nice service , very nice service, the place and the staff are so nice More
by Levgie
Employees Worked With
June 14, 2022
Mr Siddiq was a great help. He went beyond our expectations to get us our Lexus. He went beyond our expectations to get us our Lexus. More
by Irtaza_1
Employees Worked With
June 14, 2022
Professional & trustworthy service received on my 2013 Lexus ES350 . Particularly service agent (7231) this morning on Tuesday June14th was kind and courteous. She made feel at home ! Lexus ES350 . Particularly service agent (7231) this morning on Tuesday June14th was kind and courteous. She made feel at home ! More
by Peter Lee
Employees Worked With
