Erin Park Lexus

I have now bought 2 new Lexus vehicles through Raj Rajput. He takes the time to listen to my needs and delivers exceptional customer service. Every time I go in for even a basic oil change he takes Rajput. He takes the time to listen to my needs and delivers exceptional customer service. Every time I go in for even a basic oil change he takes the time to come and say hello. If you want to buy a Lexus, Raj is your man! He gets you a great price and delivers great customer service. Erin Park Lexus is a great dealership also, as they always take great care of you when you walk in. More

I am a relatively new customer but due to several different problems with my car I have been a frequent visitor at the Service department. Based on my experience with other service centers, I would h different problems with my car I have been a frequent visitor at the Service department. Based on my experience with other service centers, I would highly recommend using this dealership and I would like to give a big thank you to Scott. He is very knowledgeable, extremely personable, the utmost professional and he always treats me like I am the most important customer to have visited that dealership. They live up to their promises (frequent phone updates, information about the repairs etc.) and always deliver a professional result. As an aside, they clean your car inside and out like no other dealership before you collect the vehicle. Thank you folks. I will be your customer for a long time. More

Excellent service. They are a great team. They are very professional and accommodating. I came in late on a Friday 6pm with a blown transmission under ECP. Carly stayed late to accommodate me and provide m professional and accommodating. I came in late on a Friday 6pm with a blown transmission under ECP. Carly stayed late to accommodate me and provide me with a rental Lexus despite being closed. They also called back Tom from Enterprise rental to assist me though he left for the day. They are a very good team They provided me a brand new Lexus with only 3000k on it What a great experience. They are working on the transmission and have told me to take my time keeping the rental. Excellent service and I will def be going back to them for all my future needs with them. Highly Satisfied Customer Special mention for Carly, Tom, Scott, Ryan and Edi, Abdul from the sales team for all questions Thomas John Honeywell Ontario More

I am a long time customer of the Erin Park Lexus. I have always found the Service Department team members to be very professional and accommodating. A special mention goes to Sid and Scott who know their b always found the Service Department team members to be very professional and accommodating. A special mention goes to Sid and Scott who know their brand, are very knowledgeable and courteous during my service appointments. More

Reason they have professionals like these 2 guys mentioned there names already.Iam dealing with this dealership for almost 5 years .....Please try them once .they are the best for their professional mentioned there names already.Iam dealing with this dealership for almost 5 years .....Please try them once .they are the best for their professionalism . More

Erin Park Lexus is simply the best, and I cannot think of going to a better dealership! It is the cleanest dealership, comes with comfortable seating place along with all drinks you need. Raj Rajput was my o going to a better dealership! It is the cleanest dealership, comes with comfortable seating place along with all drinks you need. Raj Rajput was my only one consultant for both Lexus IS I owned, 2011 and the new 2014. He has high level of professionalism and always putting customers as a top priority. He made very ease of communication, simple understanding and quick processes – ensured all of my questions are answered in regards to Lexus IS and costs. Raj has brought the best reputation of meeting my needs and wants when it comes to budgeting concerns. He always made sure I am going home HAPPY. Raj is highly organized and detail oriented with a strong focus on customers with a strategic thinking on customer centric orientation. I continue to be impressed with Lexus vehicle, it definitely surpassed my expectations in Lexus vehicle after my awful previous experiences with Volkswagen in past. I have already and will continue in recommending my friends and families to take a trip to Erin Park Lexus and ask for Raj – he is the one who will get you into Lexus car in no time! Nedim Proud owner of 2014 Lexus IS AWD More

Erin Park Lexus exceeded my expectations with respect to the level of professionalism, courtesy and customer service received during my recent visit. Communication concerning my vehicle was clear, concise the level of professionalism, courtesy and customer service received during my recent visit. Communication concerning my vehicle was clear, concise and honest. Staff demonstrated a "Customer First" attitude with all the customers I saw on the dealership floor. They were not only friendly, but made a terrific effort to be as accommodating as possible. Service personnel such as Paul and Sid were extremely helpful, acted decisively with respect to an appropriate course of action, explained things clearly and in a friendly manner, and above all acted with integrity. These are truly the hallmarks of an excellent organization. I am quite impressed and will highly recommend Erin Park Lexus to all Lexus owners or those considering the purchase or lease of a Lexus vehicle in the future. Very Well Done! More

Scott always takes care of all my needs. He is very professional and courteous and knowledgeable . I always get the VIP treatment. I would highly recommend Erin park Lexus professional and courteous and knowledgeable . I always get the VIP treatment. I would highly recommend Erin park Lexus More

The service department at this dealership is world class. From the service team, Ryan, Paul, Scott and others to the wonderful Sid, who is the assistant parts and service manager, I feel welcome as a valued From the service team, Ryan, Paul, Scott and others to the wonderful Sid, who is the assistant parts and service manager, I feel welcome as a valued customer each and every time. Not having bought my vehicle at this dealership, they go out of their way to make sure that I get the recommended service without upselling as other dealerships do. They are accurate on their cost estimates and more importantly, on when the vehicle is ready. Most importantly, they react quickly and effectively when I need service or something done to the vehicle. Courtesy shuttles or vehicles are provided without any problem or hassle and they are open late to receive and pick up vehicles as well. I have nothing but praise for the Erin Park Lexus service team. They are the best! More

I got a big nail on one of my tires. The tricky part is that the nail is positioned in the most dangerous point of the tire that could result safety risks if not properly repaired, otherwise it's better to that the nail is positioned in the most dangerous point of the tire that could result safety risks if not properly repaired, otherwise it's better to replace the tire. The service manager, Sid, has done a good job together with the technicians by inside patching. It's not only a cost saving for me, but also the quality job that puts customer's safety first. Good Job, Sid! More