Erin Park Lexus

Excellent Customer Care I recently had the pleasure of meeting Scott in order to get my vehicles serviced. He is an outstanding professional who treats you as the most specia I recently had the pleasure of meeting Scott in order to get my vehicles serviced. He is an outstanding professional who treats you as the most special person at that moment in his day. I would highly recommend this dealership and especially Scott if you have a Lexus and you are looking for an exceptional customer experience. More

The Best Experience Ever!!! Abdul made the sale! his experience and knowledge of cars in general made buying our second Lexus from him most enjoyable. We highly recommend you d Abdul made the sale! his experience and knowledge of cars in general made buying our second Lexus from him most enjoyable. We highly recommend you drive to Mississauga when purchasing a Lexus. The whole Erin Park Lexus team worked late just for us. They made the effort and that is why we will always purchase from that location. More

Great experience! Erin Park Lexus exceeded all my expectations with respect to the level of professionalism, courtesy and customer service provided during my visit. I Erin Park Lexus exceeded all my expectations with respect to the level of professionalism, courtesy and customer service provided during my visit. I purchased my Lexus IS F Sport through Raj Rajput and was extremely satisfied with the level of service and professionalism he demonstrated. He was very accommodating to meet my needs and extremely helpful in answering my questions, with clear explanations and getting the best possible price. Erin Park Lexus is an excellent organization with highly qualified individuals who deliver exceptional customer service. I am quite impressed not only with my vehicle but with the quality of service I received and will definitely recommend Erin Park Lexus and Raj Rajput to anyone considering the purchase of a new vehicle. Keep up the great work! More

Above and Beyond Just wanted to take a moment to share our experience in dealing with Erin Park Lexus. This is now the second NEW vehicle we have purchased and I cant Just wanted to take a moment to share our experience in dealing with Erin Park Lexus. This is now the second NEW vehicle we have purchased and I cant say enough about our sales rep Abdul Ramadan! We purchased our first vehicle in 2010 when we were expecting our first child. I still remember very clearly browsing the showroom with my husband and being welcomed warmly by this very kind man. Abdul assisted us in selecting a vehicle that was both reliable and safe for our growing family (RX350). We were so satisfied that we returned in 2013 now expecting our second child to purchase our second Lexus vehicle. Surprisingly after 4 years Abdul still remembered us by name. Abdul ALWAYS exudes excellent service, is very knowledge of the Lexus product, is always patient with our questions and overall just simply FANTASTIC to deal with. He certainly goes above and beyond for his customers! We would definitely recommend the Lexus product to others and send them directly to Abdul to deal with. We couldn't be happier with our vehicles and our experience at Erin Park and this is defiantly because of Abdul. Thank you Abdul and Erin Park Lexus for another great experience in purchasing our second vehicle. More

New Car Purchase Buying a car is a very stressful experience especially when it comes time to the negotiations. I have to say that my latest purchase was contrary to Buying a car is a very stressful experience especially when it comes time to the negotiations. I have to say that my latest purchase was contrary to that. From the time I walked into the dealership at Erin Park Lexus and finished the negotiations I felt very at ease. Never once did I feel pressured to make the sale. Abdul Ramadan was very personable and informative. He took the time to talk to me and get to know me and understand my driving needs. The test drive was great. We put the car through quite a ride to experience it's performance abilities. There was no push on to sell me the "complete" package car with all the electronic do dads. In the end, he helped me choose the car that best fit me and not the bottom line. I came away with a great car and a great deal thanks to Abdul Ramadan and P.J. Caletti, General Manager. Would highly recommend this dealership. When the time comes for my next car, I will definitely go back to Erin Park Lexus. Debbie More

Great customer experience I just wanted to say if you go for a service at Erin Park Lexus that Paul Machado is the guy to go to. He listens to your issues and doesn't try to gi I just wanted to say if you go for a service at Erin Park Lexus that Paul Machado is the guy to go to. He listens to your issues and doesn't try to give you bogus reasons or explanations as to why the issues are there. He totally understands your point of view and will work on getting them fixed. His commitment is second to none and will constantly keep you up-to-date on your service situation. He is the reason why I won't go anywhere else for my service requirements. Great work... Please keep it up More

Great Service Sid is an amazing person. His sincere caring nature and knowing what you need done, keeps me coming back to Lexus for my service!!! I once did conside Sid is an amazing person. His sincere caring nature and knowing what you need done, keeps me coming back to Lexus for my service!!! I once did consider switching my service closer to home, but the family environment and overall genuine service keeps me coming back to Erin Park Lexus. Keep up the great work Sid and Erin Park Lexus!!! The little things you do make a big difference!!! Dr. Panchal More

Worth Talking about !!!!!! From the time I stepped out of my car and into the service centre I was treated like royalty! Thumbs up to Scott Bertrand and the Lexus team! Honesty From the time I stepped out of my car and into the service centre I was treated like royalty! Thumbs up to Scott Bertrand and the Lexus team! Honesty and saving me money where I don't necessarily need to spend is key. The quality of service that I depend on will keep me coming back to Erin Park Lexus. Thanks Gentlemen! More

Lexus Purchase and our Excellant Service Advisor When we first arrived at the dealership, we were introduced to Allen Lu who became our adviser throughout the purchase process. I use the word advise When we first arrived at the dealership, we were introduced to Allen Lu who became our adviser throughout the purchase process. I use the word adviser not salesman because Allen was our adviser. Sure he wanted to sell us a Lexus, but he allowed us to come to that decision on our own; but he was always there to answer questions without the slightest sign of anything but good humour and interest in our questions. .He told us what was available in the Models we asked about and he allowed us to make our decision. His explanations were clear and without bias. Once he saved us from ourselves when he explained why a certain model might not meet our requirements. This showed us how well he had listened to what we wanted in a vehicle and how he worked hard to ensure we saw the models that had the features we needed. Why did we buy our new car at Erin Park Lexus Mississauga instead of buying one from a Lexus dealer where we live or one of several other dealers. First Allen and his colleagues treated us with respect and courtesy. We came to the dealership three times and each time we were welcomed like it was our first visit.. Our questions were answered honestly and frankly. . The dealership we didn't buy from never had the same sales person available. Each time a different person and there was never any attempt to ensure we could meet with a particular adviser again if we wanted. Two of the other dealership treated us like, if not village idiots, something akin to one. One person at the dealership close to home bad mouthed the opposition and tried to convince us we didn't need the safety equipment we wanted. So to summarize; We would return to Erin Park Lexus We would recommend this dealership to our friends We have rarely met as good a sales advisor who also had the human qualities and product expertise that Allen Lu has. We have considerable confidence in Allen's integrity and that is the principle reason we bought our car at Erin Park Lexus. Of course, the price helped but the main determinate of where we wanted to buy our vehicle was Allen at Erin Park Lexus Thank you for allowing me to make these comments... More

Simply the Best We are pretty much impossible to please, and highly critical of service providers. We highly recommend that you do yourself a huge favour and go to E We are pretty much impossible to please, and highly critical of service providers. We highly recommend that you do yourself a huge favour and go to Erin Park Lexus at least once in your life. Abdul for sales is a phenom, and Sid in service? Well, there is no better, anywhere. These people are the best, and should teach customer service. We look forward to our service visits!! Lexus is so lucky to have Sid and Abdul. More