Erin Park Lexus

Great Service and Advice Normally, one shirks from taking their car to the dealership for service, due to the various "issues" that will come up, but dealing with Sid has been Normally, one shirks from taking their car to the dealership for service, due to the various "issues" that will come up, but dealing with Sid has been a pleasant change, his service is exceptional, he does not recommend anything lest its absolutely necessary. The high service level set by Norman has followed through in Sid and his team. I highly recommend this dealership and their service team to everyone. You will not be disappointed. More

Abdul Ramadan + Erin Park = The best customer experience We bought a Lexus IS250 from Erin Park Lexus in 2006 and now a 2015 RX350 as well. Abdul Ramadan was our sales consultant for both. He is very knowl We bought a Lexus IS250 from Erin Park Lexus in 2006 and now a 2015 RX350 as well. Abdul Ramadan was our sales consultant for both. He is very knowledgeable, kind and supremely professional. Facts and figures available on the Internet are very helpful, but Abdul maximized the value of our test drives by listening to us and highlighting the pertinent features of the vehicle. He is exceptionally honest and trustworthy. Although Abdul clearly believes in Lexus quality, he answered all our questions and concern honestly, never lying or forcing his opinions on us. My wife is quite petite and sometimes struggles to find vehicles that fit. Abdul insisted that her comfort and safety was paramount, and was willing to lose a sale if it meant we were more comfortable in another vehicle. Abdul always respects my family and our time. He is always prepared when we visit and takes the time to ensure we are satisfied with the vehicle as well as whatever maintenance it receives. Erin Park Lexus managers have been kind and professional as well, which we appreciate. Although the dealership is minutes from my home, I would happily drive out of my way in order to deal with Abdul and his colleagues at Erin Park Lexus. More

The best !!! We have just returned from living in the US for a few years and are delighted to find Erin Park Lexus' service levels have continued to be excellent ! We have just returned from living in the US for a few years and are delighted to find Erin Park Lexus' service levels have continued to be excellent ! In particular Sid and Paul demonstrate the best customer responsiveness we have ever come across among Lexus dealerships. They rate among the best, in our opinion, across North America ! More

Nothing Ever Overlooked. This is a Dealer experience beyond ones best expectations. From the time one arrives, through the purchase process, and then continuing through the o This is a Dealer experience beyond ones best expectations. From the time one arrives, through the purchase process, and then continuing through the ownership experience with the service side, nothing is overlooked. From Norman to Sid, and Paul, the attention to detail, quality of service and attention always fully meets and usually exceeds my expectations. More

Exceptional service Dealing with the service staff at Erin Park Lexus is always a pleasure. Sid and his team are phenomenal. They always take the time to recommend wha th Dealing with the service staff at Erin Park Lexus is always a pleasure. Sid and his team are phenomenal. They always take the time to recommend wha the best options aer and perform a great job executing the tasks. They are always very helpful and courteous and ensure that the customer is made to feel comfortable. More

Top Notch Norman, Sid and Paul have never failed to meet my expectations. From acquiring new vehicles to advice on winter tires to tracking down minor rattling Norman, Sid and Paul have never failed to meet my expectations. From acquiring new vehicles to advice on winter tires to tracking down minor rattling noises they always get the job done efficiently. I have total satisfaction and confidence in the team at Erin Park Lexus. More

Wonderful first time experience From the first booking of service appointment with very friendly lady, to meeting Paul, and having him explain what was needed (in order of importance From the first booking of service appointment with very friendly lady, to meeting Paul, and having him explain what was needed (in order of importance), to driving away with what felt like a new car, I am very impressed with this dealership and the staff I have encountered, with regards to their pleasant mannerism and efficiency. Paul has totally put me at ease with being at a "dealership; giving sound advice, and is very attentive. Overall, there is a good feeling when coming here, and can be seen with the interaction between the staff as well. More

excellent A very efficient,service with a nice smile and all the staff was very friendly make you feel at home especially in their lounge God bless them all A very efficient,service with a nice smile and all the staff was very friendly make you feel at home especially in their lounge God bless them all Thanks! More

Great overall experience Ryan provided excellent service. Though it took a week, he ensured our vehicle was totally fixed and safe and provided a rental for the repair duratio Ryan provided excellent service. Though it took a week, he ensured our vehicle was totally fixed and safe and provided a rental for the repair duration. Not only was he kind enough to cover several associated costs but also had a service person home deliver our car when it was ready. We greatly appreciate the attention to detail and quality of workmanship at the Erin park Lexus dealership. More

SCOTT IS KING im Joe Cavaliere i have purhcased 5 lexus vehicles since 2010..my first 3 were from heffner lexus. i like to think of myself as a loyal customer, wi im Joe Cavaliere i have purhcased 5 lexus vehicles since 2010..my first 3 were from heffner lexus. i like to think of myself as a loyal customer, with that said...i had been servicing my vehicles at erin park after meeting Scott in service my entire outlook on dealership servicve has changed..not only does he set the bar for customer service standards but he is the sole reason why i moved from heffner lexus to erin park. which i add has lead to the sale of 2 vehicles in under 2 years. scott is hands down the best attendant i have ever encountered and should be commended for his dedication and love for the brand. i myself would never service a car at a dealer but i sure as hell do now. scott leaves you with confidence and care that your vehicle is in good hands and so are you... my hat is off to you brother keep it up Scotty you are king! Joe Cavaliere More