Erin Park Lexus

Service with a SMILE Brought my 2010 RX350 in for the 112K maintenance - it was a wonderful experience, thanks to Scott. He was fast and efficient to assess what was need Brought my 2010 RX350 in for the 112K maintenance - it was a wonderful experience, thanks to Scott. He was fast and efficient to assess what was needed and took the time to hear all my requests. One extra thing that he did to really impress me > he fixed my broken cargo net by taking a clip from a broken spare one he had hanging around and transformed mine like it was 'brand-new'! This is the second time that I've dealt with Scott and he is my favorite person now - such wonderful energy and sooo happy, it is contagious. I'll be sure to ask for him with every visit. More

Exceptional Customer Service!!! We purchased our first Lexus through Erin Park (Abdul Ramadan) and we were instantly lifelong Lexus drivers! We have both of our vehicles serviced at We purchased our first Lexus through Erin Park (Abdul Ramadan) and we were instantly lifelong Lexus drivers! We have both of our vehicles serviced at this location and we cannot express our satisfaction with mere words. We have received nothing but excellent customer service from day one and we know that we're in great hands at Erin Park Lexus! Scott Bertrand never disappoints when it comes to accommodating the schedules of his clients. He always makes us feel welcome and goes above and beyond the call of duty. We cannot say enough about our experiences with Erin Park Lexus!!! More

Great customer service! I have bought three cars from Erin Park, a 2008 and 2011 RX350 and a 2011 IS250 AWD. Each time I have dealt with PJ Caletti and have been thoroughly s I have bought three cars from Erin Park, a 2008 and 2011 RX350 and a 2011 IS250 AWD. Each time I have dealt with PJ Caletti and have been thoroughly satisfied, both with the sales process and warranty service. PJ's team makes you feel welcome and valued. I will definitely return when it is time to purchase a new Lexus. More

Greate,i am very happy! I purchased my first new Lexus RX in 2012 from Raj Rajput, and I was very happy. His service was important and so helpful. We have great service an I purchased my first new Lexus RX in 2012 from Raj Rajput, and I was very happy. His service was important and so helpful. We have great service and good relationship even today . His advice as a specialist, and information on new products are always interesting and useful. I think it is high-class professional, very fit for Lexus menegment and for customers . Hi is the best(5 star) More

My family away from my family! Since 2008, I purchased my first new Lexus from Siddiq Ahmed at Erin Park Lexus and it was no turning back. He gives the best deal from the start but Since 2008, I purchased my first new Lexus from Siddiq Ahmed at Erin Park Lexus and it was no turning back. He gives the best deal from the start but most importantly he treats my wife, kids, and myself like family post-sales. Little things like talking to us when we come in for servicing and providing my kids with the odd perk here and there everytime they visit. Fast forward to today - 4 additional Lexus vehicles purchased here, and the family interaction has grown not only with Siddiq, but with the rest of the staff including the owner (listed below). Too many great service and post-sales experiences to jot down in this space but just search #fsportsunday and #teamerinparklexus to see how much Erin Park Lexus gives back to their customers. More

Always Warm & Friendly Every time I take my car (2011 Lexus Es 350) in for service, I feel like I'm visiting my friends. In fact, they are my friends at Lexus. They are alwa Every time I take my car (2011 Lexus Es 350) in for service, I feel like I'm visiting my friends. In fact, they are my friends at Lexus. They are always very courteous, friendly and service oriented. I can count on them to ensure I have the service performed on the vehicle that is necessary to keep it running well and always reliable. Scott Bertrand does an amazing job informing me what/why a specific service is required and expalining the purpose for the procedure. He is always very accurate with how long it is going to take so I can plan my day. I'm always impressed with his knowledge, and the humour he brings to the job. Just a great individual and Lexus should be proud to have such an individual on their service team. Sid Amalsadvala and Abdul Ramadan always makes a point of saying hello when I'm in for serivce and asking if I'm satisfied or if there is anything they can do for me. Both these gentlemen display a caring attitude. Gentlmen: Job well done. Thanks and wishing everyone a Merry Christmas and a very Healthy and Happy 2016. Much appreciated. Neil More

Poor Service I would not recommend this dealership to anyone. I went on a Wednesday to purchase a ct200h. Our salesperson had us test drive the car, however, he kn I would not recommend this dealership to anyone. I went on a Wednesday to purchase a ct200h. Our salesperson had us test drive the car, however, he knew nothing about the car, and when we asked a specific question about one of the gears, he stated we shouldn't worry about what it was for. I later had to go on youtube to find out about the gears on the car. When we went to talk about coming to a deal on the car, I was told by the manager I had to pay a deposit and they would have the car ready for me by MARCH 2016, four months later! The sales manager also told me there was no 2016 white ct 200h available until March of next year. The next day, I went to Lexus on the Park in North York, and bought the exact car I wanted, which I received a few days later. BAD SERVICE IN ERIN PARK! More

Prompt and perfect Eric was able to answer all the questions thrown at him as this was our first lexus. Bought RX350 and had a wonderful and pleasant experience dealing Eric was able to answer all the questions thrown at him as this was our first lexus. Bought RX350 and had a wonderful and pleasant experience dealing with Eric and Siddique. More