Erin Park Lexus

The team as Erin Mills Lexus Have dealt with this dealership for the last 8 to 10 years. Service has always been above and beyond. Everything is fully explained and you are only Have dealt with this dealership for the last 8 to 10 years. Service has always been above and beyond. Everything is fully explained and you are only provided what you need and not service you don't need. Last several years worked with Scott Bertrand who has always gone the extra mile with service, explanations and always meeting his promised delivery times. From a sales perspective my current Lexus is my third. I have always worked with Norman Karkada who has consistently made every deal work and provided impeccable service. More

Excellent service consistently I have dealt with Scott a number of times, most recently a few weeks ago when my rear brakes had to be replaced. I called this morning after I noti I have dealt with Scott a number of times, most recently a few weeks ago when my rear brakes had to be replaced. I called this morning after I noticed a nail in one of my tires. Scott had me come in immediately even though i didn't have an appointment pre-booked. He correctly assessed that the nail hadn't punctured the tire but still had a technician double check. He also scheduled me in for a full day service that was due this month on the car. I was given a loaner for the day. My car was ready much earlier than expected. The level of professional courtesy and friendliness extended by Scott makes every visit a pleasant experience. Scott treats my car as he would his own! More

Excellent service by Scott Scott was very helpful during my recent service visit. He went out of his way to get the necessary work done and in a reasonable time frame. I was Scott was very helpful during my recent service visit. He went out of his way to get the necessary work done and in a reasonable time frame. I was due for a full service. Along with that I had my winter tires changed back to the all season. I used the Lexus storage service, so it was an extremely smooth experience. I was given a loaner for the day, so I could continue with my engagements. Overall, very satisfied. Thank you! More

Unbelievable Service and Professionalism. I walked into the Erin Park dealership, after visiting other luxury car dealerships that same day, I was ignored and treating rudely, so I never wante I walked into the Erin Park dealership, after visiting other luxury car dealerships that same day, I was ignored and treating rudely, so I never wanted to give the my business. At Erin Park Lexus, as soon as I walked in I was greeted with enthusiasm. I was interested in the 2016 IS300, and had a great experience with Chris Cai, whom was willing to go the extra mile to make my experience excellent. Steve Stewart was amazing with the documentation, and valued my time. My new car wasn't ready and Chris Cai already had arranged for a complimentary Lexus rental, as I needed a car right away. When my car was ready, I met, Eric Jansson whom taught me the features of the car, and I truly felt Erin Park Lexus valued my business. Sincerely, K.Mehta More

MaintenanceTeam I recently had an incident with my car involving a pot hole. To make a long story shot the maintenance team really pulled through on a day that was re I recently had an incident with my car involving a pot hole. To make a long story shot the maintenance team really pulled through on a day that was relatively important. They had me in and out driving a rental within two minutes. The car was fix and cleaned on the same day too. Thanks to the entire team who put my car back on the road. A big special thanks to Ryan Sheehey. He really cares about every customer that walks in. He treated my car just like it was his. Ryan, Thanks for always being honest. Could not imagine you not being involved with this dealership. You're a big asset. Since I'm here and I have a few minutes to quickly share something. I purchased my IS350 with Erin Park Lexus. I did my fair share of shopping and comparisons with other Lexus Dealerships. Best price came from here. Ladies and Gentlemen, it may be worth the drive. My next car will come from this dealership. More

Thanks for a Great Experince My wife noticed the low tire pressure rating on her Lexus RX350 which was the result of a Large screw that had punctured the tire. I took the car in My wife noticed the low tire pressure rating on her Lexus RX350 which was the result of a Large screw that had punctured the tire. I took the car in on the day of my son's birthday and Scott was able to take care of everything within the time window he suggested. I was able to get the vehicle back and finish our errands in time for the his party. Thank you to Scott for stepping up and delivering a truly exceptional client experience. Much appreciated Frank More