Erin Park Lexus
Mississauga, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Carly Tam is why I drive a Lexus Lexus has always been renowned for their service, as a travelling professional, I would always take my vehicle to whatever dealership was closest to m Lexus has always been renowned for their service, as a travelling professional, I would always take my vehicle to whatever dealership was closest to me. Carly Tam changed that for me when I went in to Erin Park Lexus. She immediately impressed me with her knowledge, professionalism and ethics. I am lucky to have been her client now for the past 5 years; I can truly say since day 1 and even now, she has gone above and beyond for me time and time again. I know that My best interests are the only priority. I trust her 100%. She is the reason I am looking at my 3rd Lexus and will not consider another brand. I give her my highest recommendation, without hesitation. More
Excellent Service staff !! Excellent service plus Service Staff to look after every need of the customer. Special mention of Sid and Carly who go out of their way to help custom Excellent service plus Service Staff to look after every need of the customer. Special mention of Sid and Carly who go out of their way to help customers. Long time customer of Erin Park Lexus. Pleasure to deal with the Service staff there. Highly recommended. More
SID AND JUDY Have been getting my RX 350 and IS250 serviced .Great experience as always for last 12 years ! keep up good work , and exceed all expectations ! Have been getting my RX 350 and IS250 serviced .Great experience as always for last 12 years ! keep up good work , and exceed all expectations ! More
Consistent of great customer service I always receive great customer service from Carly. I go into the car dealership with great confidence every time knowing that my car will be taken c I always receive great customer service from Carly. I go into the car dealership with great confidence every time knowing that my car will be taken care of in timely manner. Also everyone in the service area are so friendly and helpful. Thank you! More
Exceptional Service - Leo He Excellent experience. Very clean and bright with great refreshments. I went to a few other Lexus dealers before finding Leo He at Erin Park. He was ve Excellent experience. Very clean and bright with great refreshments. I went to a few other Lexus dealers before finding Leo He at Erin Park. He was very professional and he did not pressure me to quickly make my decision. Ask for Leo if you want an honest and friendly experience. More
Lexus servicing review I bought my Lexus ES 350 for an oil and filter change on Dec 13, 2017. I stood beside the desk of Carly for nearly 4 min. She was busy working on her I bought my Lexus ES 350 for an oil and filter change on Dec 13, 2017. I stood beside the desk of Carly for nearly 4 min. She was busy working on her computer. She didn't even look at me or acknowledged my presence. Thanks to another girl on the other desk for noticing and helping me. Understood, if she was so engrossed in her work, she should have at least told me to wait or requested her colleague to help me. I have been coming to this location for the past 7 years. I have never experienced this kind of indifferent attitude before from any of the employees. Now I would think twice before coming to a location where you don't even feel welcomed. More
Exceptional Service I have known Sid since 1997. He and Stacey Cohen are responsible for my continued patronage at this dealership. They go out for their way to earn and I have known Sid since 1997. He and Stacey Cohen are responsible for my continued patronage at this dealership. They go out for their way to earn and retain my business; no higher praise can be given than that. One can easily dismiss Stacey's actions for he is a co-owner. However, it takes special person to be able to deal with the public naturally and in a laid back manner. Sid's strength is his P.R. work. He knows and remembers his customers and that is the making of a successful Service Manager. It is a pity that the "shop" is located in a different building and hence unable to devote more time in the "front-shop", the only part of the service operation where the clients or in Lexus lingo "Guests" are in contact with. I have bought 5 cars (including a Toyota) from Siddiq and each time he has treated me without pressure, fairly and honestly. I told him that I expected him and the dealership to make money but not more than he would from his mother! I brought a friend to see Siddiq who was "interested" in buying a relatively lower end Toyota. The time and attention afforded by Siddiq to my friend who did not end up buying has to be commanded. It didn't matter whether one is potentially buying a Yaris or an LC, Siddiq will give one the same attention. More
Fast, efficient and excellent service I brought my RX350 in for an oil change and as advised that I also needed my cabin and engine filters changed. The service was carried out very effect I brought my RX350 in for an oil change and as advised that I also needed my cabin and engine filters changed. The service was carried out very effectively and my vehicle was returned to me washed and ready to go within the projected timeframe. More
Ryan Sheehey Ryan always take good care of me and my car. I always book appointments with him and he fits me in when I choose to go. Ryan always take good care of me and my car. I always book appointments with him and he fits me in when I choose to go. More
great service as alwaays Fantastic service as always. Ryan is always so efficient, welcoming and knows what needs to be done! twice in one week and both service days were se Fantastic service as always. Ryan is always so efficient, welcoming and knows what needs to be done! twice in one week and both service days were seamless. More