Erin Park Lexus

Ultimate service experience-the BEST so far Recently I had to replace the sunroof of my RX 350 and I wasn’t sure what to do. But Sid of Erin Park Lexus made my life so easy. He did the right dia Recently I had to replace the sunroof of my RX 350 and I wasn’t sure what to do. But Sid of Erin Park Lexus made my life so easy. He did the right diagnosis, ordered the broken part and kept me in the loop about the part’s arrival and then set me an appointment to get it fixed on the said date. It was 5-star service and an amazing experience having the job done at EPL service department. Whatever you imagine the best in service, you get it. The car was delivered to me in time-nice and clean with great job done on the sunroof. Can’t ask for better. Regards Shail More

Overall, a very satisfying experience From the time I entered the service bay to the time I left with my car, I was treated well and with respect by Sid and Judy. Sid was very meticulous a From the time I entered the service bay to the time I left with my car, I was treated well and with respect by Sid and Judy. Sid was very meticulous and detail oriented and explained all the services that were rendered. He even assured me of offering discount on future services pertaining to brakes, battery replacement etc. In fact, he did only those services that were required and did not display a propensity of doing unnecessary services which is not an uncommon practice in the auto service sector. Judy was very courteous and escorted me to my car at the time of my leaving. She even called me today to check if everything was satisfactory with my car. More

ITS A PLEASURE ! Getting our company vehicle NX 200 serviced and maintained by Erin Park Lexus is not a bit burdensome, as was the case in the past with other dealersh Getting our company vehicle NX 200 serviced and maintained by Erin Park Lexus is not a bit burdensome, as was the case in the past with other dealerships of other makes, including Mercedes. In fact, time and time again, its been consistently a pleasure to have the vehicle routinely serviced by this dealership. They are so time sensitive; Sid personally ensures promptness, courtesy and the red carpet ! A service vehicle is ready to even before I reach the bay. The service attendant Jessie goes above and beyond to please with her efficient and warm reception and processing of the maintenance of the vehicle. KEEP IT UP GUYS !!! More

PROFESSIONAL SERVICE HI RYAN WAS HELPING ME AND HE WAS V GOOD AND FRIENDLY BUT I HAVE NOTICED THE OTHER SERVICE ADVISERS WERE VERY SERIOUS AND NO SMILE AT ALL ARE THEY S HI RYAN WAS HELPING ME AND HE WAS V GOOD AND FRIENDLY BUT I HAVE NOTICED THE OTHER SERVICE ADVISERS WERE VERY SERIOUS AND NO SMILE AT ALL ARE THEY STRESS OUT !!! RATHER THAN THAT I I DID NOT SEE ANYTHING CUSTOMER SERVICE WAS EXCELLENT More

Wonderful experience Made us feel very comfortable and was very accommodating. Third Lexus leased at this dealership and would highly recommend to anyone in the area. Sidd Made us feel very comfortable and was very accommodating. Third Lexus leased at this dealership and would highly recommend to anyone in the area. Siddiq was very knowledgeable and helpful!! More

Extremely Perfect Service from Ryan Sheehey, as always Although there is no 6-star option, I would like to manually add one star and give Ryan Sheehey a 6 out of 5 for his professionalism, reliability and Although there is no 6-star option, I would like to manually add one star and give Ryan Sheehey a 6 out of 5 for his professionalism, reliability and excellence, the extra star comes from his on-going excellant service and advice. Currently I live in Richmond Hill, I still bring my vehicle to Ryan because of his excellent work, that not only to me, also to his other clients I believe. And Ryan's advice and suggestions are very helpful and practical. More

Exemplary Service !! My Lexus was recently serviced and once again I had an outstanding and pleasant experience. Never have I been disappointed with service that I have r My Lexus was recently serviced and once again I had an outstanding and pleasant experience. Never have I been disappointed with service that I have received at Erin Park Lexus. I would not hesitate to recommend Erin Park Lexus to any of my friends, colleagues. Frank Barbosa More

Outstanding Service & Integrity! As usual, Carly was excellent in her advice to service my Lexus. Her recommendations are always bang-on and practical, and I feel that she does so wit As usual, Carly was excellent in her advice to service my Lexus. Her recommendations are always bang-on and practical, and I feel that she does so with integrity and with my best interests in mind. Credit also goes to the entire service team for getting me in and out exactly as promised. More

Extremely Professional Service - Ryan Sheehey Extremely professional and courteous service provided to me by Ryan Sheehey. When I arrived at the dealership for the routine maintenance of my ES350 Extremely professional and courteous service provided to me by Ryan Sheehey. When I arrived at the dealership for the routine maintenance of my ES350, Ryan greeted me with a smile and addressed me as "Mr. Abraham", which I found to be very respectful. Also, Ryan explained to me the maintenance work which needed to be done on my vehicle. My car was ready at the time I was promised. At the time of check-out, Ryan walked me to the cashier, where I was able to make the payment in an efficient manner. I have mostly dealt with Ryan in the past few years and I always found him to be consistent in his professional approach toward service. In my opinion, Ryan is a brand ambassador of Erin Park Lexus, who continually strives to promote the excellent reputation of Erin Park Lexus. Joel Abraham More

Exceptional Service! The level of consistency everytime I bring my car in for service is the reason why I keep coming back. Carly Tam is exceptional, she sets the right ex The level of consistency everytime I bring my car in for service is the reason why I keep coming back. Carly Tam is exceptional, she sets the right expectations each time and I get up to the minute progress of my service. I’m an extremely busy Investment Professional and Carly values my time constraints and always puts her self in my shoes. She anticipates my needs and always goes the extra mile. More