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Erin Park Lexus

Mississauga, ON

Overview
Employees
Reviews
4.8
628 Reviews
Thank you for visiting Erin Park Lexus Online. We hope that you have enjoyed navigating through our site and we appreciate you taking an interest in our company. The story of Erin Park Lexus began in 1987 with the opening of Erin Park Toyota. The Lexus brand was introduced in 1991 when the LS400 and ES250 were unveiled in Canada. Erin Park Lexus Toyota was born and the Toyota store was expanded to include a distinct Lexus showroom. In 2004, Lexus was granted its own dealership just down the street from the original Toyota location. Erin Park Lexus has now grown to become one of the largest volume Lexus dealership in the country. We have a commitment to our guest's overall experience and try to demonstrate it through every encounter you have with us. Whether taking ownership of a vehicle, servicing your vehicle, navigating through our website or even just visiting our dealership, we strive to ensure you have a memorable and positive experience. If you are a current guest of Erin Park Lexus, we thank you for your continued support and loyalty to our team. If you are a future guest, we look forward to welcoming you and treating you with all of the respect and excellence which we are proud to provide.
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2360 Motorway Blvd

Mississauga, ON

L5L 1X3

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Showing 628 reviews

November 15, 2021

Norman and his assistant Mara are fantastic. Great service, very personable and made the purchasing process a breeze. Mara was great at delivering my vehicle - efficient and answered all our questions More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mara
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Nov 16, 2021 -

Erin Park Lexus responded

Hello Sarah, thank you for taking the time in providing such positive feedback regarding your experience with Norman and Mara. Congratulations on your new vehicle! We look forward to your future visits.

Helpful
November 14, 2021

Norman is an amazing person and very customer focussed. He is friendly and very passionate about building and maintaining relationships with his clients as well as delivering on promises and go above and b More

by vgurewan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Erin Park Lexus responded

Hello, thank you for taking the time rating and writing about your amazing experience with Norman. We're grateful for yours and your family's loyalty over the years, and we look forward to creating many more wonderful experiences in the years to come.

Helpful
November 11, 2021

This review has to do with the transfer of a retail agreement. Completely botched by Erin Park. This process started Sept. 18 and might be resolved by Nov. 11, no confirmation yet. The process took so More

by TWRPWR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Zhao
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Nov 13, 2021 -

Erin Park Lexus responded

Dear guest, We are sorry to hear about your recent experience with our team. We will review things internally to determine what transpired to ensure we can improve our process going forward. Thank you.

Nov 13, 2021 -

TWRPWR responded

Thank you for your timely response. I will continue to service at Erin Park and hope to shop there in the future.

Helpful
November 11, 2021

Unparalleled service at its best! Norman and Mara provided me with world class service. If anyone I know is looking for a car in the future, I will certainly recommend Norman and Mara at Erin Park Le More

by Paulo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mara
Report | Print
Nov 11, 2021 -

Erin Park Lexus responded

Hi Paulo, thank you for taking the time in rating your exceptional experience and providing your positive feedback. We're happy to her that Norman and Mara looked after you, and greatly appreciate the recommendations. We look forward to your future visits.

Helpful
November 08, 2021

Very professional and knowledgeable of the vehicle. They were instrumental in helping with the set up of the APP. I will surely go back to Norman More

by Joycelinda.Griffiths
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2021 -

Erin Park Lexus responded

Hello Joycelinda Griffiths, thank you for taking the time in writing about your 5 star experience with us. We're glad our team was able to set up your new vehicle for you so you can enjoy it fully. We look forward to your future visits.

Helpful
November 05, 2021

As always Sid and his team were at their best and did an amazing job More

by sanjeevc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

sanjeevc responded

I think it’s high time Erin Park Lexus should open up coffee machines for customer waiting for car serviced

Nov 05, 2021 -

Erin Park Lexus responded

Hello Sanjeevc, thank you for your continued patronage. We're glad to hear that our team continue to provide you an exceptional service. We greatly appreciate your feedback and understand your request regarding the coffee machines, as we are also looking forward to when we can safely provide this service to our guests and COVID protocols are no longer necessary. Safety is our number one priority for both our guests and our team members. At this time, we are not set up for coffee service other than in a self serve manner, which is still not recommended as we continue to minimize touch points and follow public health safety recommendations. Thank you for your patience and understanding, we look forward to your future visits and getting back to “normal”.

Helpful
October 09, 2021

Best dealership in Mississauga.Very efficient service Best dealership in Mississauga. Very efficient service and care by Workshop Manager and sales team More

by rajni_rk_patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Tam, Shamir Patel
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Oct 12, 2021 -

Erin Park Lexus responded

Hello, thank you for your positive feedback and 5 star rating of your visit with our team.

Helpful
September 25, 2021

Sid and his service team have looked after me and Lexus LS460L for the last 14 years and do so with such professionalism and expertise. They are first class to deal with and always strive to exceed expecta More

by Davoren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Ramadan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruel - Service Tech - absolutely first class, Carly Tam
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Oct 12, 2021 -

Erin Park Lexus responded

Hello Davoren, Thank you for taking the time in writing about your exceptional experience with us, and for your loyalty for over 14 years! We are glad you have been part of the Erin Park Family, and continue to be a proud member. We look forward to 14 + more years of visits.

Helpful
September 14, 2021

I am from St. John’s Newfoundland and this is my third vehicle I have bought off this dealership, because of the detail to service that Siddiq has provided to my husband and I. Siddiq is the salesman I ha More

by Bev_russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2021 -

Erin Park Lexus responded

Hello Bev, thank you for taking the time in writing about your 5 star experience with Siddiq. We greatly appreciate the loyalty over the years, and appreciate your travelling all the way here since you're all the way from Newfoundland! We are happy to hear that Siddiq and our team continues to provide our guests like you an exceptional experience. Congratulations on your new Lexus, and stay safe out there!

Helpful
September 05, 2021

Mr. Siddiq Ahmed is very professional, knowledgable and honest! Outstanding experience! Thank you for making the process so enjoyable. We will definitely recommend Mr. Siddiq to all of our family and frien More

by Adriana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2021 -

Erin Park Lexus responded

Hello Adriana, thank you for your positively raving review! We're so glad to hear that Siddiq has provided you an exceptional experience. We greatly appreciate the recommendation, and look forward to your future visits.

Helpful
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