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Erin Park Lexus

Mississauga, ON

4.8
634 Reviews
Thank you for visiting Erin Park Lexus Online. We hope that you have enjoyed navigating through our site and we appreciate you taking an interest in our company. The story of Erin Park Lexus began in 1987 with the opening of Erin Park Toyota. The Lexus brand was introduced in 1991 when the LS400 and ES250 were unveiled in Canada. Erin Park Lexus Toyota was born and the Toyota store was expanded to include a distinct Lexus showroom. In 2004, Lexus was granted its own dealership just down the street from the original Toyota location. Erin Park Lexus has now grown to become one of the largest volume Lexus dealership in the country. We have a commitment to our guest's overall experience and try to demonstrate it through every encounter you have with us. Whether taking ownership of a vehicle, servicing your vehicle, navigating through our website or even just visiting our dealership, we strive to ensure you have a memorable and positive experience. If you are a current guest of Erin Park Lexus, we thank you for your continued support and loyalty to our team. If you are a future guest, we look forward to welcoming you and treating you with all of the respect and excellence which we are proud to provide.
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2360 Motorway Blvd

Mississauga, ON

L5L 1X3

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Showing 634 reviews

October 15, 2024

I've had the pleasure of working with Siddiq Ahmed on two separate occasions, most recently in 2024 when I purchased my Lexus RX350h. His exceptional service has consistently exceeded my expectations. In More

by ttobing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mervin Guo
Oct 17, 2024 -

Erin Park Lexus responded

Thank you for taking the time to share your experience! We’re delighted to hear about your positive interactions with Siddiq Ahmed. His dedication to providing exceptional service and making the car-buying process enjoyable is truly commendable. We’re glad he could assist you with both your 2021 and 2024 purchases. Your recommendation means a lot to us, and we look forward to welcoming you back for any future needs. Enjoy your new Lexus RX350h!

September 22, 2024

We just purchased new Lexus TX 500h at Erin Park and we are extremaly happy with Lexus team service from begin to the end. Especially we would like to send many thanks to Ibrahim and Fahab for their profe More

by Beata & Janusz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahab Sher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Erin Park Lexus responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your new Lexus TX 500h. Ibrahim and Fahab are truly dedicated to providing exceptional service, and it’s great to know they made your experience comfortable and enjoyable. We appreciate your kind words and look forward to serving you again in the future! Safe driving!

August 19, 2024

I love my RX350! Siddiq was extremely knowledgeable and understanding of what we were looking for. I was very happy he was able to provide exceptional service. We did More

by kalberga
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Erin Park Lexus responded

Thank you so much for your wonderful review! We’re thrilled to hear that you love your RX350 and that Siddiq was able to provide you with the knowledgeable and understanding service you were looking for. It’s great to know that you felt no pressure and received exactly what you wanted. We’re excited to hear that you’re already looking forward to your next Lexus purchase and working with Siddiq again. If you need any assistance in the future, don’t hesitate to reach out. Thanks again for choosing us and for your kind words!

August 08, 2024

The dealership was great. Siddiq was one of the best salesmen I've ever dealt with. The entire experience was excellent More

by jdschonfeldt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Erin Park Lexus responded

Thank you for your fantastic feedback! We’re delighted to hear that you had an excellent experience at our dealership and that Siddiq stood out as one of the best salesmen you’ve worked with. Your satisfaction is our top priority, and it’s great to know we met your expectations. Thanks again for choosing us!

August 07, 2024

Very friendly, clean and respectful. Everyone is willing to offer help to the customers. Excellent customer service from Siddiq Ahmed More

by keencn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taimur Zafar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Erin Park Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you found our dealership to be friendly, clean, and respectful. It’s great to know that Siddiq Ahmed provided you with excellent customer service and was helpful throughout your visit. We truly appreciate your kind words and are grateful for your feedback. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Thanks again for choosing us!

August 07, 2024

Siddiq demonstrates the lost art of a good salesman. After visit countless other dealerships, Siddiq was the only salesman to take us seriously and had a fruitful discussion about our requirements, what More

by sameerukhan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Erin Park Lexus responded

Thank you so much for your detailed and glowing review! We’re thrilled to hear about your positive experience with Siddiq Ahmed. It’s fantastic to know that he stood out among other dealerships by taking your needs seriously and providing valuable insights and exceptional service. We’re also pleased to hear that you appreciated the welcoming and positive environment at Erin Park Lexus. We strive to create a space where our customers feel valued and well-informed, and it’s wonderful to know that this made a difference for you. A big shoutout to Hamza as well for his helpfulness and quick knowledge about the car. We’re grateful for your kind words and are excited to have you as a lifetime customer. If you need anything in the future, don’t hesitate to reach out. Thank you for choosing Erin Park Lexus!

June 28, 2024

Staff very helpful and knowledgeable. Excellent customer service. Always a pleasure dealing with Erin Park Lexus both on the showroom floor and service area. More

by Michael Mello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fahab Sher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Erin Park Lexus responded

Hello Michael, thank you so much for sharing your 5-star review with us! We are so pleased to hear that you had an excellent, knowledgeable experience. We appreciate your feedback and kind words, and we look forward to your future visits to Erin Park!

May 09, 2024

I had a very positive outcome with Siddiq. He was very helpful and informative. Moreover, he was very polite and answered all the questions we had. I think that because of his demeanour and fr More

by deskay
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Wambolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The employee that helped in the delivery area seemed distracted. I thought he could have been more helpful in giving me some more tips about the car.
May 16, 2024 -

Erin Park Lexus responded

Hello, thank you for taking the time to share your 5-star review! We are pleased to hear that you had a positive and friendly experience with Siddiq. We appreciate your feedback and kind words, and we'll be sure to pass them along to Siddiq as well. Thank you again, and we hope to see you again!

April 25, 2024

Exceptional purchase experience with Siddiq Ahmed. We came in to inquire about certain offers and showed interest in 2 cars. Siddiq was very helpful in answering all questions about the models of inte More

by ztm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza
May 06, 2024 -

Erin Park Lexus responded

Hi there, thank you so much for taking the time to share your 5-star review! We are pleased to hear that you had an exceptional experience with Siddiq, and that he made the sales process as smooth as possible for you. We appreciate your feedback and kind words, and we'll be sure to pass them along to Siddiq as well. Thank you again, and we hope to see you again!

April 16, 2024

Worst of the Worst! ERIN PARK Lexus is Horrible. Horrific experience from sales to service to management. Especially the managers. Once the car is purchased you are forg More

by Li Lexus Lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
PJ Caletti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Siddharth (Sid) Amalsadvala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Quintos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Rho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Li
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Erin Park Lexus responded

Li Lexus Lover, Thank you for reaching out, while we appreciate feedback from our guests, we are also wary of burner reviews. We have a very strong reputation for caring for our guests which is evidenced in both our positive and in response to our negative reviews. Your story does not align with any experience nor in line with how we care for our guests. Our leadership from all levels up to and including our owners are available to all guests at all times. Should you wish to discuss further we would welcome the opportunity to review your experience as no one here is aware of any such situation. Regards, Tony Tam General Sales Manager

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