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Ericksen Nissan

Edmonton, AB

4.7
202 Reviews

10982 101 Street NW

Edmonton, AB

T5H 2S8

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202 Reviews of Ericksen Nissan

January 04, 2022

They sold me a 2016 murano that could not be registered because it was from Saskatchewan and did not have an out of province inspection done! I took it back to the dealership and they have had it for 5 day More

by Rae
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elias, Ken Wong
Jan 10, 2022 -

Ericksen Nissan responded

Rae, we completely understand your situation and glad that it was eventually resolved. I trust you enjoyed driving one of our 2021 Rogue models while we had your Murano for the 5 days. We thank you again for allowing us to earn your business at Ericksen Nissan and we will continue to strive for customer service excellence.

Jan 11, 2022 -

Rae responded

Even after I picked up my vehicle and tried once again to register it I still could not because you gave me a COPY of the inspection and I needed the original. I was told Ken Wong would take the paper work to registries first thing in the morning and fix the situation. I waited until noon the next day and when I called I was told that Ken WASN’T EVEN AT WORK THAT DAY. Finally at 2pm I was able to register my vehicle. A full 7 days after dropping it off for the inspection. 3 weeks after purchasing it. And no I did not enjoy your rogue as it didn’t have winter tires.

Jan 11, 2022 -

Ericksen Nissan responded

Rae, we completely understand your situation and glad that it was eventually resolved. Sorry that you did not enjoy driving the new 2021 Rogue because it didn’t have winter tires.while we had your Murano. We thank you again for allowing us to earn your business at Ericksen Nissan and we will continue to strive for customer service excellence.

December 29, 2021

Thumbs up Rahul! 😊 Perfect costumer service, very accommodating and explained the car features perfectly. He understands the needs of the costumers. More

by Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahul Siwach, Rodrigo Valdez
December 25, 2021

Purchased 2021 Rogue. At first it was a good service but after purchasing, it was so hassle. They delivered the vehicle to my place and there’s a chip off on the wind shield, which I have to send it to auto More

by Eric
Recommend Dealer
No
Employees Worked With
Chris Guivelondo
December 15, 2021

Knowledgeable sales team. I got my ride next day. Good loaner while they installed winter tires.kudos to Mr phillippe and Elias. I recommend this place. More

by mwanirashid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Usane
December 09, 2021

One of the best Nissan locations..great service and good price and good deal thanks Chris and Elias for the customer service highly recommended More

by MIDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias , Elias Fabriss, Chris Guivelondo
November 29, 2021

I had a picture perfect experience with these gentlemen, they were courteous and polite. Straight to the point, the price was fair and I was happy with the condition of my Murano at time of pickup. In fa More

by Nazaeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Valdez, Elias Fabriss, Chris Guivelondo
November 25, 2021

Excellent service all in all especially from this guy. Would recommend this Nissan location to all.:) More

by nampoy19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahul Siwach
November 23, 2021

Philip Usane is the best seller I have ever seen and seller Managar Elias is the best too they very friendly and professional thanks guys More

by Burka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias, Philip Usane
November 13, 2021

They were great and super friendly I just had a great experience and I’m going to recommend them to everyone More

by Danielmcinroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Fabriss, Chris Guivelondo
November 12, 2021

Chris has a very good knowledge of the product and a very gentle sales attitude which worked for me very well as I bought a new car from him. I am totally satisfied with him and the sales manager, Evan. Both More

by Kornel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Guivelondo
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