Ericksen Nissan
Edmonton, AB
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203 Reviews of Ericksen Nissan
I am very disappointed with the dealership. I came into test drive a new Pathfinder.After testing driving the car I saw on the website I was told that the price for that vehicle was higher than I came into test drive a new Pathfinder.After testing driving the car I saw on the website I was told that the price for that vehicle was higher than what was advertised online due to some extra items. I was given a sheet with the pricing. It had a market price and a your price, both of which had no tie in to the online price. There was a bit of a breakdown of what was included but that came out to a different number again, with no detail even after the manager telling them to give me an itemized breakdown. I expressed my disappointed and was called by the sale manager who told me that the online price did include all of the extras they addied the day I came in. I was called by the sales person a day ago and I said just send me by email what you are willing to take for the car. I still have not heard back. There was a general lack of respect for the fact that this is a big decision spending a large amount of money. Someone brought a dog into the dealership that got better attention than me. More
I visited the dealership while in Edmonton and I must say I was very impressed with the staff and the welcoming feeling I spoke to Shauna Mager in Finance and she was amazing at explaining in detail all the I was very impressed with the staff and the welcoming feeling I spoke to Shauna Mager in Finance and she was amazing at explaining in detail all the options that were available. A definite 5 star for this dealership!! More
Outstanding service & sales . That is why I have been a client for 30 years. Check them out yourself. You won't be disappointed. That is why I have been a client for 30 years. Check them out yourself. You won't be disappointed. More
I would highly recommend Ericksen Nissan as they are a solid team of sales, finance and service professionals. Nick Seredych, as General Manager, heads-up first-rate team of several sale people, including solid team of sales, finance and service professionals. Nick Seredych, as General Manager, heads-up first-rate team of several sale people, including Sean Fenerty, my salesmen. The financing was completed by I very dedicated professional by the name of Sam Moukhailer who got the deal I need in order to walk away with my 2024 Altima. Matthew Sawa the Brand Manager helped the team of professionals which helped in securing my deal. There are so many others that worked behind the senses that also helped and I would like to thank them as well. The service I received from the service department starting with Nicole Salters the Assistant Service Manager, has guaranteed my loyalty in using the dealerships service my Altima’s needs. This is a team of people I would highly recommend for your auto needs. Sincerely Keith Dutchek More
The dealership is fantastic. Nicole in the service Dept is exceptional,Our salesman Rahul was great, he couldn’t have been easier to work with, the manager Terry was incredible. Nicole in the service Dept is exceptional,Our salesman Rahul was great, he couldn’t have been easier to work with, the manager Terry was incredible. The total experience was amazing. We would highly recommend this dealership to our friends and family. Mel & Sophie. Smith More
I recently had a highly disappointing experience with Ericksen Nissan, and I feel compelled to share my negative review. When I initially reached out to them, I clearly stated that my budget was a maximu Ericksen Nissan, and I feel compelled to share my negative review. When I initially reached out to them, I clearly stated that my budget was a maximum of $260 biweekly for an 84-month term, with either zero or minimal down payment. I even mentioned that a friend of mine had secured the same model car, a Nissan Rogue SV, for $252 biweekly under the same conditions. The associate I spoke with, Raj, assured me that he would discuss my budget with the manager, and if they were competent enough, the finance manager, Sam, would contact me. To my surprise, Sam did reach out and proceeded to gather all my personal information to run a credit check. He then informed me that my credit was approved. However, the disappointment came when they informed me that they could not offer me the deal I had specifically requested. This left me feeling frustrated and deceived. If they had any inkling that my budget was significantly lower than the price they were willing to offer, they should not have wasted my time and impacted my credit score by running a credit check. I find it utterly unprofessional and unethical that Ericksen Nissan would go ahead with a credit check without ensuring that they could meet my budget requirements. This not only reflects poorly on their integrity but also demonstrates a lack of consideration for their customers' financial well-being. I strongly advise anyone considering doing business with Ericksen Nissan to proceed with caution. Their disregard for customer satisfaction and their willingness to impact credit scores without a genuine intention to provide a suitable deal is truly disheartening. Save yourself the frustration and disappointment by seeking out a more reputable and customer-oriented dealership. More
TY to Nicole for her help with my 2013 Rogue. Unfortunately I outlived it but in return was directed to Rahul Siwach my Sales Representative.. Good listener to my needs on what I was looking in m Unfortunately I outlived it but in return was directed to Rahul Siwach my Sales Representative.. Good listener to my needs on what I was looking in my next Nissan vehicle!. Made me feel very comfortable with my questions and queries.. Rahul was patient and helpful in my vehicle decision.Keep doing your great salesmanship Rahul I will gladly refer you to my family and friends. Thank you ,Maria More
I recently bought a Nissan Rogue 2022 from Ericksen Nissan. Rahul was my Sales contact (as referred by a friend) and David looked after us in the finance department. From first contact Rahul was ver Nissan. Rahul was my Sales contact (as referred by a friend) and David looked after us in the finance department. From first contact Rahul was very patient and welcoming, and David made sure we were looked after in the finance department. I was pretty confidant that the Rogue was going to be my choice but after going for a test drive and talking to Rahul about my trade in and what other options I was looking for and being told it wouldn’t be a problem, I was a customer. Picked up my Rogue, Rahul took me to the service department to pre-book my 7k service with Nicole. I asked about the pick-up/drop off service since I work in Leduc and was assured that they would pick-up my Rogue and drop off a loaner for me. Thank-you very much for my new Rogue, the family loves it! More