Ens Toyota
Saskatoon, SK
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We purchased a used Toyota Rav 4 from this location. The windshield had a leak and we didn't notice until it rained. We took it back for them to look at and they couldn't make the problem happen in th The windshield had a leak and we didn't notice until it rained. We took it back for them to look at and they couldn't make the problem happen in their shop. They recommended that we replace the bolts on the roof rack and seal them up which we did. The problem still exists and they won't fix it without charging us for a new windshield. I am not satisfied with their service dept and how they do not honour their warranty agreements. More
The service agent was available as soon as I arrived. He was efficient and explained the work that was scheduled. He called me later to say that the service technician had found something that could be a He was efficient and explained the work that was scheduled. He called me later to say that the service technician had found something that could be attended to and wanted to know whether I wanted to go ahead. When I picked the car up, a different service agent explained the work that was done and retrieved my car promptly. More
Service advisor thoroughly explained work that was necessary v. optional. Answered questions to prioritize a bit of a backlog of service I had built up for 3-4 years. All work was done right 1st time, necessary v. optional. Answered questions to prioritize a bit of a backlog of service I had built up for 3-4 years. All work was done right 1st time, dirty engine areas cleaned well. Costs were as quoted. More
Efficient and friendly service. Work is very professional and punctual. Place is nice and conveniently located. Work is very professional and punctual. Place is nice and conveniently located. More
Very friendly, helpful service and very attentive , conscientious salesperson Roger Rosenthal and patient, helpful staff Haley when we bought our new RAV4 recently who went through and explained all as conscientious salesperson Roger Rosenthal and patient, helpful staff Haley when we bought our new RAV4 recently who went through and explained all aspects of our new vehicle . More
Rob Paterson in sales. Excellent sales person. His main priority was the customer. Financial payment was an easy transaction. Vehicle hand over to customer was excellent. Excellent sales person. His main priority was the customer. Financial payment was an easy transaction. Vehicle hand over to customer was excellent. More