Ens Toyota

Knowledgeable staff, clean building, good work, letting me know what is happening before doing work. me know what is happening before doing work. More

After the service, they take their time to wash the car and vacuum the front. Waiting time was not long. and vacuum the front. Waiting time was not long. More

We were so impressed with Ens Toyota. We had Charles Inglis as our dealer, and we instantly felt at ease with him. He answered all of our questions and made the whole transaction run smoothly. Inglis as our dealer, and we instantly felt at ease with him. He answered all of our questions and made the whole transaction run smoothly. More

Great service quick and efficient. Freindly staff and nice showroom and waiting room. The way a dealership should be. nice showroom and waiting room. The way a dealership should be. More

Every thing went very smoothly at my last visit. Service advisor checked me in very efficiently advisor checked me in very efficiently More

Efficient and punctual service. I love and appreciate their shuttle service as well. Their premises are clean. their shuttle service as well. Their premises are clean. More

Chris Paisley was extremely rude! I needed a shuttle bus Chris Paisley was extremely rude! I needed a shuttle bus because I don’t want to be late for work. And I asked can I arrange a shuttle bus because I Chris Paisley was extremely rude! I needed a shuttle bus because I don’t want to be late for work. And I asked can I arrange a shuttle bus because I don’t want to be late for work. He didn’t show any feedback for caring for customer and just arguing attitude saying I have to do it first. I looked at a seat in front of his service desk. It was ripped. I commented “This chair is not great for Toyota image” - he said “I can nothing about it instead of saying thank you for bringing this to an attention.” He started showing a negative attitude and arguing back instead of doing his job. Body language, angry look… Asked my phone with demanding angry voice. “What’s your phone number?” And I told him it is not the way to provide a customer service. I needed a break from all of his negative arguing behaviour. He said “do you know your number? The page I am on asking your phone number.” With a very demeaning rude way. I couldn’t believe how rude he was. Manager Dave Obed ( service manager) was on service. He didn’t greet and he didn’t show any care or concern. I arrived at 7:55 am. Bus driver didn’t greet. Just asking “where are you going?” I left 8:43 to just drop off my vehicle. Poorest service I have ever witnessed. Few days ago, I just went there to get my oil changed and asked to change the battery for remote starter. And they broke the remote starter case and didn’t tell me anything about it. More

Courteous and efficient. Good system for getting the vehicle to the service writer. Good system for vehicle pick up. vehicle to the service writer. Good system for vehicle pick up. More

Always great to deal with. I love my Toyota and I love my Toyota dealer my Toyota dealer More

Always willing to look after your needs have buying vehicles from them since 2010 would recommend them to anyone who is looking for a good experience in buying or leasing your next vehicle. I have kn vehicles from them since 2010 would recommend them to anyone who is looking for a good experience in buying or leasing your next vehicle. I have known Jim Larkin for over 30 years and have always found him to be fair. More