Ens Toyota
Saskatoon, SK
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efficient, straightforward, professional. I've been dealing with Ens for two decades now and always received good service. They have a real commitment to doing right by their customers I've been dealing with Ens for two decades now and always received good service. They have a real commitment to doing right by their customers More
I tried to have a hitch installed on my 2006 Sienna (now almost 20 years old). The accessories guy was great to deal with and helped me understand my options, and warned me about possible challenges with in almost 20 years old). The accessories guy was great to deal with and helped me understand my options, and warned me about possible challenges with installing on an older vehicle. It turned out that my mounting holes were simply too rusted out to be safely re-tapped, and so they called to tell me that they could not complete the install after I had dropped it off for service, and that it would be unsafe to go ahead without some professional welding. They gave me the name of a welding shop in the area. I'm thankful that they were honest about it, and at the end of it all I did not have to pay for the parts or labour time to figure out that they could not complete the installation. I asked them to do an oil change, and they washed the vehicle nicely for me. I'm happy with the service and communication about it, even though I couldn't get what I hoped for with my older vehicle. Thanks guys! More
We purchased a used Toyota Rav 4 from this location. The windshield had a leak and we didn't notice until it rained. We took it back for them to look at and they couldn't make the problem happen in th The windshield had a leak and we didn't notice until it rained. We took it back for them to look at and they couldn't make the problem happen in their shop. They recommended that we replace the bolts on the roof rack and seal them up which we did. The problem still exists and they won't fix it without charging us for a new windshield. I am not satisfied with their service dept and how they do not honour their warranty agreements. More
The service agent was available as soon as I arrived. He was efficient and explained the work that was scheduled. He called me later to say that the service technician had found something that could be a He was efficient and explained the work that was scheduled. He called me later to say that the service technician had found something that could be attended to and wanted to know whether I wanted to go ahead. When I picked the car up, a different service agent explained the work that was done and retrieved my car promptly. More
Service advisor thoroughly explained work that was necessary v. optional. Answered questions to prioritize a bit of a backlog of service I had built up for 3-4 years. All work was done right 1st time, necessary v. optional. Answered questions to prioritize a bit of a backlog of service I had built up for 3-4 years. All work was done right 1st time, dirty engine areas cleaned well. Costs were as quoted. More
Efficient and friendly service. Work is very professional and punctual. Place is nice and conveniently located. Work is very professional and punctual. Place is nice and conveniently located. More