Ens Toyota
Saskatoon, SK
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Perfectly average service performance. Sometimes very good staff, other times you would think you were having a root canal. Apparently they have forgotten that , with almost no cars on the Sometimes very good staff, other times you would think you were having a root canal. Apparently they have forgotten that , with almost no cars on their lot available to purchase, they have to provide EXCELLENT service in order to make any money. "Shari" only told me the cost of the maps, when I asked - WITHOUT telling me there would be a $150 installation fee for them. Now THAT'S misleading.... More
I met a very wonderful people, and very helpful. The process was so easy and smooth. Stella and other were so nice and follow up with me for any updates. Thank you so much for Ens Toyota Saskatoon The process was so easy and smooth. Stella and other were so nice and follow up with me for any updates. Thank you so much for Ens Toyota Saskatoon More
Took my new car to the dealership for fixing a manufacturing issues and guess what they charged me for diagnosis the issue. They found out it was a manufacturing issue still charged me. I tried to manufacturing issues and guess what they charged me for diagnosis the issue. They found out it was a manufacturing issue still charged me. I tried to negotiate but that didn’t help. Parts are covered under my extended warranty then tell me what did Ens Toyota do to their customer? More
Service was great, advisor (Ken? ) was friendly and helpful. They fit me in without an appointment when my vehicle would not start, and performed diagnostics at no charge. Also wash ) was friendly and helpful. They fit me in without an appointment when my vehicle would not start, and performed diagnostics at no charge. Also washed my vehicle, unfortunately there was some muck on the inside of the driver's door when I picked it up. Only concern is that this large dealership does not provide loaners, even when my vehicle was in the shop for a week following a collision on a different occasion - no loaners - inconvenient and expensive to have to rent a vehicle when getting service for a vehicle that was purchased there! Shuttle driver Steve was awesome. 9/10 for this particular visit only b/c of no loaners!! More
I am very satisfied with the service last week. The only concern that Saturday has no shuttle service. So still best to do it during the week. The only concern that Saturday has no shuttle service. So still best to do it during the week. More
Had warranty work done at Collision Centre. Great service. I'm 6 hours away from Ens. Nice to be able to come drop off and pick up with no worries. Friendly and very helpful. You guys are the G Great service. I'm 6 hours away from Ens. Nice to be able to come drop off and pick up with no worries. Friendly and very helpful. You guys are the Goods. Have fun. More
Had vehicles in for an oil change… Few days later I noticed an oil leak. Returned to dealership Monday morning. Service was extremely busy but Haley took the time to look after me. 1/2 hour later small noticed an oil leak. Returned to dealership Monday morning. Service was extremely busy but Haley took the time to look after me. 1/2 hour later small issue was fixed. Service Manger sent out crew member to clean oil from garage floor. All was looked after within 1 hr GREAT JOB to all. More