Ens Lexus
Saskatoon, SK
Filter Reviews by Keyword
By Type
Showing 257 reviews
Excellent service Very courteous Vehicle done in 1 hr as promised Enjoyed complimentary coffee Vehicle was washed and vacuumed Work that was completed was explained as Very courteous Vehicle done in 1 hr as promised Enjoyed complimentary coffee Vehicle was washed and vacuumed Work that was completed was explained as well as possible future needs More
Absolutely amazing! 1st time visit. Great experience!!! Will make the effort to return for general maintenance that I usually have done in PrnceAlbert Staff are stellar 1st time visit. Great experience!!! Will make the effort to return for general maintenance that I usually have done in PrnceAlbert Staff are stellar!!! Definitely will return!!! More
New Lexus RX 350 purchase Michael Sutherland is amazing. He made it the very best vehicle buying experience ever! The dealership has always treated us well. Staff is so friendl Michael Sutherland is amazing. He made it the very best vehicle buying experience ever! The dealership has always treated us well. Staff is so friendly and efficient. More
Way too expensive The service was ok but way too expensive, 233 dollars to change oil and air filter??? Probably will not use again. Was not pleased when I found out I The service was ok but way too expensive, 233 dollars to change oil and air filter??? Probably will not use again. Was not pleased when I found out I was paying 40 dollars for a paper air filter. More
Excellent I was promptly greeted in a friendly professional manner by the service rep. My Lexus NX was brought in to have the windshield repaired. The reception I was promptly greeted in a friendly professional manner by the service rep. My Lexus NX was brought in to have the windshield repaired. The reception area and service bays were very clean and organized. I waited about an hour in the tv/lounge area. I had a coffee, watched the news and sports, and visited with the sales person who sold me the NX. The car was washed, vacumned and the windshield repaired. More
Excellence at its best! Always accommodating. Service is above and beyond and they never do anything more than initially agreed unless they contact you first and explain it a Always accommodating. Service is above and beyond and they never do anything more than initially agreed unless they contact you first and explain it all thoroughly. My vehicle is returned to me showroom clean, a very pleasant experience. Will return again and again and refer to them regularly. More
Great Service and helpful staff Staff have clearly explained what services were needed and then confirmed that they were done. All my questions and comments were dealt with very prof Staff have clearly explained what services were needed and then confirmed that they were done. All my questions and comments were dealt with very professionally and friendly. More
Excellent as expected The service is second to none our family has been using it since 1993. Really nothing more to add, how many ways to say excellent! The service is second to none our family has been using it since 1993. Really nothing more to add, how many ways to say excellent! More
Service excellence I met first with Michael Sutherland based on being referred to Michael by a long time friend. Michael referred me to Ron Mack, Product Advisor, who wa I met first with Michael Sutherland based on being referred to Michael by a long time friend. Michael referred me to Ron Mack, Product Advisor, who was very helpful, including providing the service record for the RX350, which very helpful information. Darin McLeod, Senior Financial Services Manager, was helpful with the finalizing of the purchase and spent considerable time on explaining the extended warranty option. My wife Molly and I were both very pleased with the time Stephanie Larson spent with us on the technology of the RX350 and with some set up. All in all a very good experience! More
. Excellent customer service. Always has excellent customer service. Everyone goes out of there way to help. Love my Lexus and big part of that is the terrific staff. Always has excellent customer service. Everyone goes out of there way to help. Love my Lexus and big part of that is the terrific staff. More