Ens Lexus

Superior service Ens Lexus service, sales and general availability surpasses expectations. They have gone out of their way to accommodate. The airport shuttle service Ens Lexus service, sales and general availability surpasses expectations. They have gone out of their way to accommodate. The airport shuttle service is a very nice touch AND my vehicle comes back showroom clean. My family, friends and colleagues are all very envious. Will continue to do business with Ens Lexus! More

Seasonal Tire Change Always great personalized service - they know who you are and are ready for you. Thomas and Derek are great to deal with. The work was done right and Always great personalized service - they know who you are and are ready for you. Thomas and Derek are great to deal with. The work was done right and in the time specified. Appreciate the quality of the dealership. More

Oil change Always top notch service and courteous personal to deal with. The drive in service bay, waiting area/showroom are extremely clean and tidy making for Always top notch service and courteous personal to deal with. The drive in service bay, waiting area/showroom are extremely clean and tidy making for a very pleasant appointment. Vehicle and floor mat wash was a professional touch. More

They were very helpful.i did not have an appointment, yet the took my car in and in an very short period of time they resolved my issue. the took my car in and in an very short period of time they resolved my issue. More

Kevin Zhang and Michael Sutherland and Craig Olson were very accommodating and they make the trade of cars easy for us. They did a very good job. Kudos to ENS Lexus. very accommodating and they make the trade of cars easy for us. They did a very good job. Kudos to ENS Lexus. More

Sales and service above expectations The sales and service departments are focused on superior customer service. Ron Mack and Scott Sinclair lead the way! All the staff at the dealership The sales and service departments are focused on superior customer service. Ron Mack and Scott Sinclair lead the way! All the staff at the dealership make sure you are looked after great job More

Friendly attentive knowledgeable I think gave me the best de I have been driving vehicles from this dealership for over 20 years They offer the vehicles and service that I am completely satisfied with They con I have been driving vehicles from this dealership for over 20 years They offer the vehicles and service that I am completely satisfied with They continue to be available when I need them to be and they always try their best to meet solve any issues I have More

Service Rating Fast,pleasant reliable service.The service was done more quickly than I expected. The dealership did their best to make the waiting area comfortable w Fast,pleasant reliable service.The service was done more quickly than I expected. The dealership did their best to make the waiting area comfortable with food and a television set. More

Fantastic team! Great service. Always excellent service. Have always used Lexus for our vehicles ( GS350 and NX ) . Well trained and qualified team . When the vehicles are picked up Always excellent service. Have always used Lexus for our vehicles ( GS350 and NX ) . Well trained and qualified team . When the vehicles are picked up it almost seems as if they have been detailed. Always recommend Lexus. More

communication issue I have driven a Lexus for about 8 years and have always loved the service department. Scott Sinclair is fantastic. There is a new service person who i I have driven a Lexus for about 8 years and have always loved the service department. Scott Sinclair is fantastic. There is a new service person who is oriental and I have to say that I do not like dealing with him because I cannot understand what he is saying - especially on the phone. Every single time that I take my car in for service (over 8 year) I get a loaner car. I booked an oil change recently and of course asked for a loaner car. Apparently he has difficulty understanding me as well because when I arrived there was no loaner car for me. Scott as usual saved the day and gave me his car to drive that day. It is really difficult to have confidence when there is such a large communication problem. I am sorry that I do not know his name but he is the only service person with an strong accent. More