Endras BMW MINI Durham

My wife and I visited the dealership to see if it would be feasible to trade in his BMW 325i for a bigger family vehicle. We talked to Rajiv and he was very helpful in showing us different options that fi be feasible to trade in his BMW 325i for a bigger family vehicle. We talked to Rajiv and he was very helpful in showing us different options that fit our budget and needs. He was also patient as we were there with our eight month old daughter and our two and a half year old son! My wife and I felt at ease during our visit and did not feel pressured to make a decision at all. Once our decision was made we then talked with Michelle, the business manager. She was friendly and very welcoming, even giving our son some cookies and chatting with him! Our son was happy and satisfied and by the end of the visit, so were we. We had nothing but a positive experience and thank both Rajiv and Michelle in making a stressful task so easy and manageable. We are enjoying our "new" BMW x3. More

This was the best car buying experience that I have had. Rob was professional, personable and very accommodating, and understanding of my time commitments. I would definitely seek his assistance again. Rob was professional, personable and very accommodating, and understanding of my time commitments. I would definitely seek his assistance again. More

The experience at Endras BMW was very good and I would rate it a 10/10. My advisor who was Peter was very patient and even though it took me a few months to decide and actually make my purchase he never rate it a 10/10. My advisor who was Peter was very patient and even though it took me a few months to decide and actually make my purchase he never waivered. Always returned by call and emails even after closing! I am very happy with my new car and the advise I received. Thank you Peter. Huen More

It's time for an oil change for my BMW 335i, and the first thing I remember was Peat Mac from Endras that looked after me instead of the other dealership that I used to go to. So the usual made an appoi first thing I remember was Peat Mac from Endras that looked after me instead of the other dealership that I used to go to. So the usual made an appointment and go. Like last time, Peat was able to explain to me everything that I need to know regarding servicing my BMW, also reminded me about a recall on my BMW (which I forgot), and was then taken in right away for servicing. I have to stay and wait because I am not from the same area, and the reason for going to Endras is simply because of the excellent service provided (especially the service advisor - Peat). Throughout the wait period, Peat would come by and let me know what is going on too. Great customer service! More

I initially went to Endras simply to do a final comparison test against the Cadillac ATS 2.0 which I planned to purchase. I had already tested a G37 and the ATS 2.0 and 2.5, and felt it was only f comparison test against the Cadillac ATS 2.0 which I planned to purchase. I had already tested a G37 and the ATS 2.0 and 2.5, and felt it was only fair to compare these to their main competition and number one in the class, the 3 series. When I arrived at Endras I was greeted with a smile by Rajiv Samuel, who actually works in the previously owned department, having recently moved from the new car department, as he explained to me. Rajiv was very friendly and it was obvious that he had a great deal of knowledge within his brand but also automobiles in general. I told him my situation and he arranged to have me take a test drive with someone in the new car section. Before we went out Rajiv spent 45 minutes explaining the various car lines, and what was available currently. As no one was readily available in new cars, Rajiv willingly offered to take me on the test drive, and just like that we were off in the 328i X-Drive Sport Line. A test drive I wouldn't soon forget! I was sure I wanted the new ATS but having just been out in the BMW I was now having some doubts. I liked the ATS, but I was floored by the 328. From there Rajiv took me through the various options and pricing and I was on my way but not before I brought my wife in that same day, and had Rajvi take us out once again for a spin in the BMW. She was equally impressed and now I knew I had a big decision on my hands. What I really appreciated about Rajiv was that he answered anything and everything I could think of to ask him, he also didn't phone or email me to push the car on me. I made up my own mind, on my own time, and never felt rushed or pressured. I can't say that about some of the other dealerships I have been to in the past. Rajiv is a total pro! Later that week Rajiv arranged a much longer test drive for me on my own, and that sealed the deal. Within a week of placing my order, my new 328i X-Drive Sport arrived at Endras, 2 weeks later, I am as happy as the day I picked it up, and have zero regrets about this fantastic vehicle. If your thinking BMW, new or used, I would highly recommend seeking out Rajiv, he will put you in the car you want, and let you make up your own mind. Thanks Rajiv. Wes Welling. More

Buying a car at Endras BMW MINI Durham was a wonderful experience from beginning to end. Ron Matthews and David Ferguson were extremely kind and informative and made our first BMW purchasing experience a experience from beginning to end. Ron Matthews and David Ferguson were extremely kind and informative and made our first BMW purchasing experience a pleasant one. This has been a wonderful experience for my wife and me. Keep up the excellent job and thank you. I have already recommended Endras BMW MINI Durham to my friends! More

The sales person (Kevin Ghazi) was excellent and comprehensively answered all our questions. During the signing of the documents, queries were raised about the exact terms of certain clauses in the comprehensively answered all our questions. During the signing of the documents, queries were raised about the exact terms of certain clauses in the financing contract. This difficulty was handled extremely well by both Kevin and Allen Lee and the contract was signed one day later. On hand over of the vehicle, Kevin provided a first class explanation of the various features of the vehicle purchased (X3) and I found the whole experience very satisfactory. More

I stopped by with an expired taillight assembly on my 09 328 and no appointment. Spoke with service advisor Tyrone and he was very pleasant and professional and within an hour problem was fixed and with the 328 and no appointment. Spoke with service advisor Tyrone and he was very pleasant and professional and within an hour problem was fixed and with the car wash it never looked better. I didn't buy my car at Endras but would definitely go back for service. Dean More

Endras BMW was very firendly and helpful. upon arrival, we let them know our choice of vehicle. As we entered the lot, we explained it would be nice to test drive the automatic and the manual transmission we let them know our choice of vehicle. As we entered the lot, we explained it would be nice to test drive the automatic and the manual transmission on the very same model. It was no problem at all. A few days later, I contacted Rob Leccese to proceed with the purchase. We mostly communicated over phone and email and were able to come to a very painless agreement on the price. Rob was great, personable, professional, thorough and dedicated. I went in a couple of days later, placed a down payment and then worked with Shannon Groves for the finalization of the sale and to go over any add on services. Though I was mildly disappointed that the 5 year appearance package including wheels, tires, window, key fob and dent/scratch repairs quoted on the initial day had been discontinued a mere few days after the quote, I was still pleased with the 4 year plan under the new contract. Shannon was very sympathetic and helpful in finding resolution to this minor setback. We also had problems getting my veteran plates in time for the delivery date however everything came together within a couple of hours of delivery and I ended up being very pleased with everything from end to end. I look forward to my next visit and to see the friendly and professional staff at Endras BMW. More

Kevin was able to get me what I was looking for and the process of the deal was well managed. I was a lead which Kevin turned into a happy shopper. process of the deal was well managed. I was a lead which Kevin turned into a happy shopper. More