Durham Kia

Service is awesome!! The guys in the service department listen to women!! My car was a mess hybrid was hooked up wrong the front drive shaft was broken they found all the The guys in the service department listen to women!! My car was a mess hybrid was hooked up wrong the front drive shaft was broken they found all the problems!! An fixed them right!! Yay you guys thank you thank you Lisa ???????? More

Less than professional Bought a used car. Was told to come back for the second key the next day and then another day finally got it and was told by the salesman that they do Bought a used car. Was told to come back for the second key the next day and then another day finally got it and was told by the salesman that they don't care about the used car customers. Then there was a wheel problem and was given a hard time about it. Had to repair it on my own dime Btw my daughter wants a new car but will not buy it there. Stop treating people badly.it is not good for business. More

Great Customer Service! Came in with 2 vehicles to trade in for 2 more, plus a lien to pay off. It was complicated to say the least. We spent about 5 hours there on a busy Came in with 2 vehicles to trade in for 2 more, plus a lien to pay off. It was complicated to say the least. We spent about 5 hours there on a busy Saturday . . .. BUT . . the service we got couldn't have been better. Always a daunting prospect doing something like this but we were made to feel extremely "at home" and as if what WE wanted was the most important factor. We didn't feel pressured or rushed. I can honestly say it was the best experience I have ever had at a dealership and would highly recommend them! More

Purchasing I always deal with Jesse Tamber for my new cars and he has always been more than helpful. Not so much the parts dept. They wanted me to get a new th I always deal with Jesse Tamber for my new cars and he has always been more than helpful. Not so much the parts dept. They wanted me to get a new thing on my air fan that was not required as I only had about 15,000 km on the car! More

thieves most uncomfortable experience Shopping for a new car and this was the second Kia dealership we went to. Over priced compared to other dealership. Felt we were being lied to the en Shopping for a new car and this was the second Kia dealership we went to. Over priced compared to other dealership. Felt we were being lied to the entire time there. They will not be getting my money. The only thing good I can say is we liked test driving the vehicle and we will most likely buy one. More

Gouging and lying Over five consecutive oil changes where they recommended more than $250 of work on a forte with just 40,000km. In my naivety I paid and trust the firs Over five consecutive oil changes where they recommended more than $250 of work on a forte with just 40,000km. In my naivety I paid and trust the first couple. But then after starting to say no and watching, you see how they just recommend nonsensical maintenance recommendations time after time with no actual need. That and my experience with the sales staff was borderline offensive. Absolutely useless. Don't let these people gouge you into bs upkeep costs. More

Absolute thieves and xxxxx! Avoid at all cost. The did not honour the warranty for my Kia Spectra (I spoke with the Kia officials later and they confirmed that the part was under warranty). not honour the warranty for my Kia Spectra (I spoke with the Kia officials later and they confirmed that the part was under warranty). More

One of the easiest purchase experiences of my life. Mike Lazarte was a pleasure to do business with, very professional, and informative. I picked up my new Kia Rio in August and love the car. A++ dealersh Lazarte was a pleasure to do business with, very professional, and informative. I picked up my new Kia Rio in August and love the car. A++ dealership and atmosphere!!! More

I was very happy with Durham Kia's parts dept. The parts manager was very helpful and he was able to supply me with the right part the first time! Iv been to other Kia dealers but I have never been happy wi manager was very helpful and he was able to supply me with the right part the first time! Iv been to other Kia dealers but I have never been happy with their help or lack of respect.. Durham Kia's parts dept has been an amazing experience. The parts manager even took his time to show me many different options that I had. Even though they looked very busy he still took his time and didnt try to push me away. I was very Impressed! More

Trying to book an appointment and the person in charge no longer works there, yet her emails and voice mail is still active. Very frustrating trying to speak with someone who is no longer there physically b longer works there, yet her emails and voice mail is still active. Very frustrating trying to speak with someone who is no longer there physically but only technically. More