Dueck on Marine

Nothing stellar It was an ok experience, nothing stellar, and there weren't any vehicles that peaked my interest. I was shocked when the salesman called me to foll It was an ok experience, nothing stellar, and there weren't any vehicles that peaked my interest. I was shocked when the salesman called me to follow up, and then insulted me after I told him I decided to purchase a Ford. FYI, I purchased a Ford because Sync 3 rocks. I tried out the navigation on a GMC Terrain and was very unimpressed. More

Great service Jon Urbano helped us out to get servicing done and he was very helpful and polite! He noted that we will get a car wash as well which we were very ple Jon Urbano helped us out to get servicing done and he was very helpful and polite! He noted that we will get a car wash as well which we were very pleased with. I will be coming here again. More

Customer Service/Sales I am writing to let you know how much I appreciate the outstanding customer service that your staff provided last week. I visited your dealership to p I am writing to let you know how much I appreciate the outstanding customer service that your staff provided last week. I visited your dealership to purchase a new vehicle(Cadillac SRX) for my daughter. Your staff was very attentive and helpful. The employees I interacted with, especially Amin Ladha, was very knowledgeable about the vehicle i was looking for and seemed genuinely interested in helping me find the right one that met my needs rather than just being focused on making a quick sale. Because of Amin's efforts, I was able to find exactly what I needed and I am very satisfied with my purchase.I appreciate the way you have trained your staff and the way they are following their duty perfectly. Keep up the good work. Once again thank you for the good service and I wish the company a lot of success. More

Thumbs down for service department Bought a 2014 Equinox in December of 2013. That experience was fine, car has been great. I was recently reminded why I do not go here for service th Bought a 2014 Equinox in December of 2013. That experience was fine, car has been great. I was recently reminded why I do not go here for service though. Car went in for a minor recall issue (corrosion on door frames or some such). The actual work seemed to be performed well and Jon U was great when I had questions. Then, I went to pick up the car. Timeline: 10am Jon calls, car is ready. great. I need a shuttle pickup. 11:15 am. Shuttle calls, they are here. great. 11:29 am - At dealership. 10 minutes of xxxxxxx around to find my keys. What, you didn't know I was coming? In YOUR shuttle? 11:43 am - I see my keys! "Just a moment sir, we'll have someone bring your car around" 11:53 am - service manager sees me pacing back and forth and runs the other way 11:55 am - Ask why it's taking so long. Oh, car has to come from (somewhere far away, I missed this part) 12:01 pm - car shows up out front! I get this is not a huge deal, but the whole reason people don't use dealerships for service is that most of us do not want our time wasted. The dealership was on the phone to the shuttle car while I was in it, there's no excuse to make me sit in the lobby for a full half hour waiting for my car to come from the back side of the building! grrrrrrr. More

an improved experience I was fortunate to buy my vehicle here at dueck on marine about 6 years ago a 2008 Chevy Silverado. For the service over 6 years has been really fair I was fortunate to buy my vehicle here at dueck on marine about 6 years ago a 2008 Chevy Silverado. For the service over 6 years has been really fair sometimes it's been slow but usually quick. over the last year and a half I've noticed the staff have become more professional and the service area has become quieter and more organized. More

great service, Freindly staff. Picked up the new truck today, service was great... The salesperson we dealt with, Riley, was very knowledgeable very easy to deal. I would recommend Picked up the new truck today, service was great... The salesperson we dealt with, Riley, was very knowledgeable very easy to deal. I would recommend him and Dueck to anyone looking for a new vehicle. I'm very happy with this purchase More

a great day at dueck on marine Today I met with Hayes and purchased a new 2015 GMC terrain. My experience here was one where I recieved alot of patience and excellent customer serv Today I met with Hayes and purchased a new 2015 GMC terrain. My experience here was one where I recieved alot of patience and excellent customer service and information regarding the terrain. We took our first test drive in an equinox then with some explanation and inight from hayes we tried the terrain. It ended up being the right choice. ... Brian Thanks Hayes and thank you dueck. If you think you are in the market for a gm vehicle I would reccomend you come here More

Excellence everytime My company has used dueck many years. We bought have our delivery business fleet services here regularly. The staff are friendly and professional. wh My company has used dueck many years. We bought have our delivery business fleet services here regularly. The staff are friendly and professional. when I have a problem I just come in and they scope out the problem and solve it quickly, sometimes in just 20 minutes. I'm very satisfied. Usually it takes 2 hours just for an oil change and here it is about half of that. More

Great sales representative Brian was knowledgeable, friendly and low pressure. I had been comparing trucks across a few different dealerships and was very impressed by his stra Brian was knowledgeable, friendly and low pressure. I had been comparing trucks across a few different dealerships and was very impressed by his straight forward approach during my buying process. I would highly recommend him as a sales representative. More

We feel the Dueck experience measures up to what I expected. Had an excellant experience dealing with our Sales Representative Damir 778-318-1707. ticak. I feel he went above and beyon to insure my Wife and Had an excellant experience dealing with our Sales Representative Damir 778-318-1707. ticak. I feel he went above and beyon to insure my Wife and had all the information to make our decision on the vehicle we decided on, More