Doyle Chrysler Dodge Jeep Ram

Brought my 2019 rebel in for noise in the front end warranty repairs. Being a licensed mechanic I knew it was the sway bar links I had already inspected it They couldn’t find an issue with my truck. warranty repairs. Being a licensed mechanic I knew it was the sway bar links I had already inspected it They couldn’t find an issue with my truck. It was very loud and noticeable even by my girlfriend driving. Not sure how much effort was put it to even try and find the issue, since I know dealers don’t get paid as well to perform warranty repairs … very sad….. It’s really sad that I had to show them exactly what was wrong with my vehicle in the parking lot I might add. Service managers response “ ya your links are loose”. Ok? So why did it have to come here twice. Just for the service advisor to argue with me that it’s fine and “he’s had 3 different mechanics look at it”. Which is a bs line btw…… I felt like I was either lied and or their service dept does not have the knowledge required to perform safe repairs on my vehicle. I fix most things myself but when a part is under warranty and I bring it in I should not have to train your staff so the job is done properly. In total I lost 3 days of use on my truck Completely disappointed More

Courteous, thorough, .The service personal are very knowledgeable and provide good explanation of any concerns that I put forward. They have addressed all my concerns and inquiries in a very expeditiou knowledgeable and provide good explanation of any concerns that I put forward. They have addressed all my concerns and inquiries in a very expeditious manner. A well pleased customer. Thank you. More

Not happy, charged over 600 for a rim, then they did some warranty work and charged me for an alignment, that should have been covered, they did suspension warranty work, alignments should be covered, and yo warranty work and charged me for an alignment, that should have been covered, they did suspension warranty work, alignments should be covered, and you should also tell people the price of parts before putting them on, really not happy More

Awesome experience. Justin & Doug were amazing! They did a great job looking after everything, from the time we walked in, to the time we were handed the keys. Literally the easiest experience buying a vehi a great job looking after everything, from the time we walked in, to the time we were handed the keys. Literally the easiest experience buying a vehicle. Thanks! More

Been a customer for over 20 years because of the after sale service that they provide. They told me exactly what needed to be fixed, the estimated cost of each and in order of priority. great service. sale service that they provide. They told me exactly what needed to be fixed, the estimated cost of each and in order of priority. great service. More

Wonderful experience in the service department from start to finish. My vehicle received the highest quality repairs for a great price. Love this place and the people in it to finish. My vehicle received the highest quality repairs for a great price. Love this place and the people in it More

Great experience. Brian and the service team took great care of me. Got all the work done I needed and it was cheaper than quoted!!! Cant ask for better than that. care of me. Got all the work done I needed and it was cheaper than quoted!!! Cant ask for better than that. More

Service booking and process has improved 100% since new Manager took over. On line booking and attention from service advisors was excellent. Prior to changes being made Doyle had the worst Service Departm Manager took over. On line booking and attention from service advisors was excellent. Prior to changes being made Doyle had the worst Service Department I had ever dealt with. These changes are amazing. Great work Doyle. More

The service at Doyle Dodge in Sudbury is amazing, you feel like a friend and you can have a conversation so they find out exactly what you are looking for in a vehicle. feel like a friend and you can have a conversation so they find out exactly what you are looking for in a vehicle. More