Downtown Chrysler Dodge Jeep RAM

Great experiance with a patient, friendly team James really listened to my needs and worked hard to get me exactly what I needed. I never felt like I was being 'pitched' to make a sale. James spent James really listened to my needs and worked hard to get me exactly what I needed. I never felt like I was being 'pitched' to make a sale. James spent a lot of time answering questions and insuring I was happy with my choice. Great job! More

Great Experience I visited a number of dealerships searching for a gently used "new" car. Walid was responsive, knowledgeable, fair and pleasant. Daniel was also very I visited a number of dealerships searching for a gently used "new" car. Walid was responsive, knowledgeable, fair and pleasant. Daniel was also very straight-forward and easy to deal with. I will be back for my next car. More

Horrible Service I will not be bring my car back for two specific reasons: 1. My wife had to walk to work from the dealership because reception could not find the d I will not be bring my car back for two specific reasons: 1. My wife had to walk to work from the dealership because reception could not find the drivers. The temperature this morning (January 5, 2016) was -11 degrees without the wind chill. Very poor service! 2. Alan (service advisor) explained to my wife the last time she was at the dealership that we needed to bring our 2014 Wrangler Unlimited back to have the rear brakes replaced at 40 kms, really? As stated earlier, my wife did take it in however, when my wife arrived at the dealership she was asked by Alan if we were bringing it for the 40,000 kms service. My wife stated that we were bringing back as instructed but Alan didn't remember. Later this morning Alan called back asking for permission to change the diff oil and cabin air filter, really? That is not why we brought it in so we have cancelled the work and have decided to take it somewhere else. In closing, I was surpised when I called Alan to request no to complete the work they didn't even care that I was willing to take it to somewhere else. Make sure you are taking your vehicle somewhere where they appreciate your business. David, I appreciate that you are open to discussing the issue but it is my belief that had your staff wanted or valued our business it would have never have gone this far. I thank you for making the effort but the damage is done. More

Knowledgable, low pressure, helpful Working with James to find the right solution was a pleasant experience. I found him to be very knowledgable and patient. I would feel comfortable rec Working with James to find the right solution was a pleasant experience. I found him to be very knowledgable and patient. I would feel comfortable reccomendkng him to friends and family. More

Amazing Service From the first time we spoke with James he was super friendly and had great customer service. This made me want to go into the dealer to check out wha From the first time we spoke with James he was super friendly and had great customer service. This made me want to go into the dealer to check out what you had to offer. We told him what we wanted and got us the right car. I am very happy with my purchase. Thank you James Nancy :) More

Great experience Walid found us the car we wanted, in next to no time, when we visited Toronto Chrysler last Saturday. Now, a few days later, we have possession of the Walid found us the car we wanted, in next to no time, when we visited Toronto Chrysler last Saturday. Now, a few days later, we have possession of the vehicle. Thank you for arranging that the purchase went smoothly. More

Repeat Customer The experience of buying a car from James was so non-stressful that I decided to buy a second car. He is extremely helpful and knowledgeable. Thanks J The experience of buying a car from James was so non-stressful that I decided to buy a second car. He is extremely helpful and knowledgeable. Thanks James! More

professional, friendly, attentive I had an easy fluid experience at this dealership. Very helpful with questions and making the experience as comfortable as possible. Everyone was prof I had an easy fluid experience at this dealership. Very helpful with questions and making the experience as comfortable as possible. Everyone was professional and attentive to my needs. More