Downsview Chrysler Ltd

Magic to My New Family After a disappointment with my previous vehicle purchased at a different car dealership, I started to look around for my "true dream vehicle" and did After a disappointment with my previous vehicle purchased at a different car dealership, I started to look around for my "true dream vehicle" and did a little window shopping. I was looking for a car service at Downsview Chrysler dealership, it was a busy day at the service department and I could not afford to leave my vehicle for the night. Just when I decided to leave, I was suddenly approached by one of the salesmen (Payam Torfehgoo). He had that smile not just to sell but to build a relationship/bond with their costumers. He was very friendly and a man to trust. I told him about my situation that I was stuck paying a vehicle that I don't really like, that the money I was paying does not match the value of the vehicle. I was in the 3rd year of my 8th year term. I asked him for advice if it is not too late to do something about it. He did not make promises but gave me the feeling of reassurance that he will try his best to help me regarding my situation. He showed me the different models available, from regular to luxury and most of them I liked. I told him that my dream car is a "Jeep Grand Cherokee (preferably white)". We checked all available stocked and found myself debating between a Cherokee Trail Hawk(white) or a Grand Cherokee Limited (white). Payam and I went for a test drive with the regular Grand Cherokee and ended picking up my fiancee on the way back since we live in the neighborhood. We preferred the Grand Cherokee compared to the Cherokee. In terms of value, they were close but for the Jeep Grand Cherokee, it is more spacious and tanky looking. We were then introduced to a very "chill" gentleman (Mr. Eli Tamam) who later became our "genie" that made our dream car come true. I really appreciate what he did for us and for the early wedding gift. Thank you for your understanding. Now, to Mr. Masoud Asghari who showed us the best options to protect our new investment, thank you for being patient with us explaining all the risks involve and how to protect ourselves. Also, thank you for sharing your life experience with us and your pearls of wisdom. Payam whom now I call my "Older Brother"; we really appreciate what you did for us and for introducing with some wonderful people at your store. I really felt like I could relate with all of you, I respect your teams' professionalism and caring for your customers. WE ARE VERY HAPPY WITH OUR PURCHASED!!! ANDDDD WE HIGHLY RECOMMEND YOUR STORE TO EVERYBODY WHOS LOOKING TO PURCHASED (NEW OR OLD VEHICLES) AND I WANT ALL NEW COSTUMERS TO BE APPRECIATED, TO BE HELPED AND TO BE CARED FOR BY THESE WONDERFUL PEOPLE!!! SALAMAT PO! More

Excellent sales & service I have been servicing my 2017 Journey here for a little over a year and when we decided to change vehicles, it was natural to buy here as well. Every I have been servicing my 2017 Journey here for a little over a year and when we decided to change vehicles, it was natural to buy here as well. Every single person involved in our purchase was knowledgable, approachable and friendly. More

Thank you so much, Payam! Very attentive and courteous specialist. I will recommend you.Thank you very much Payam for your help! Very attentive and courteous specialist. I wil Very attentive and courteous specialist. I will recommend you.Thank you very much Payam for your help! Very attentive and courteous specialist. I will recommend . More

Excellent job guys They helped to buy a new car and helped to install the cover box on my new ram 2019 it was hard to find the cover on my ram. But they did it quickly. They helped to buy a new car and helped to install the cover box on my new ram 2019 it was hard to find the cover on my ram. But they did it quickly. Good service. Thanks! More

Go to DownsviewChrysler Payam and Masoud are very good, accomodating and giving me a lot of information with regards to the car and other related matters.They guided me and a Payam and Masoud are very good, accomodating and giving me a lot of information with regards to the car and other related matters.They guided me and assure me in good faith with the car i just bought from there company. Thank you and wish you more customers to come. GodBless! More

Amazing Experience Myself and my family have made purchases here. Nothing but amazing and friendly service! They go above and beyond to make your experience the very bes Myself and my family have made purchases here. Nothing but amazing and friendly service! They go above and beyond to make your experience the very best. They found the perfect vehicle for me, and made the process easy and comfortable. Highly recommend!! More

Great experience Great people and they will accomodate you even they’re busy, you will feel safe anytime you need help from them. Perfect choose to buy a car from them Great people and they will accomodate you even they’re busy, you will feel safe anytime you need help from them. Perfect choose to buy a car from them. More

INCOMPETENTS AND DISHONEST 3 weeks a go I dropped my 2013 and requested front and back complete brakes, calipers and oil change. Mr. Michael David calls me back next morning sa 3 weeks a go I dropped my 2013 and requested front and back complete brakes, calipers and oil change. Mr. Michael David calls me back next morning saying that I didn't need calipers only complete brakes and some brackets (i think this is the correct name). A couple of days after picking up the car I called Mr Michael David complaining that brakes were not working 100% and he told me everything was under warranty and i could drop the van when ever was convenient for me. Monday afternoon the car started making a metal noise and I decided to return the vehicle to the dealer for inspection, Mr Michael David calls me and says that 1 of the calipers ceased and because of that I needed to calipers, change 1 rotor and new set of pads. I told him that I requested the calipers to be changed and it was their decision not to do it, thus they should replace the rotor and pads for free. He calls me in the afternoon saying that I had to pay again for the rotor and pads. SCAMMERS, DO NOT USE THEIR SERVICE. More

Good Dealership The service was great. When speaking about the car and the prices they always incorporated what you felt about it. They make you feel comfortable in t The service was great. When speaking about the car and the prices they always incorporated what you felt about it. They make you feel comfortable in the car dealership. More

Very professional not pushy Dmytro have very nice attitude very easy to deal with also very professional. He knows what’s he selling we talked to many sales person before we make Dmytro have very nice attitude very easy to deal with also very professional. He knows what’s he selling we talked to many sales person before we make decisions. Only dmytro knows what he talking about plus if he doesn’t know he will find out for us. About dealership their manager named Ben is worst person to deal with don’t even said hi acting like he is Fortune 500 CEO . I didn’t want to leave review or referral beginning. But Dmytro did great job so I’m leaving review . We loved our car thank you Dmytro . Hope you become new manager it will change everything. Probably you will make 2-3 times profitable. Nepotism killing the dealership If I were boss of the dealership I will fire Ben and put Dmytro new manager for sure . Good luck Dmytro More