Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

awesome service We took our Cadillac escalade in for service. We were greeted by a very nice young man (Geoff Frazer). He was very friendly and professional. He looke We took our Cadillac escalade in for service. We were greeted by a very nice young man (Geoff Frazer). He was very friendly and professional. He looked after all our issues and took the time to look after getting a rental delivered to the dealership for us. The work was done fairly expediently and thus far we have had no issues with the repairs. We told that if there were issues to bring it back and they would look after it. All in all a very pleasant experience. We will definitely continue to use this business. More

Great experience….changed my perspective on Dealerships. I've dreaded going in to dealerships for years. I usually associate it with sales guys prowling around after you which always made me just leave becau I've dreaded going in to dealerships for years. I usually associate it with sales guys prowling around after you which always made me just leave because I wasn't looking at vehicles on my terms. Or being blind sided in the finance department as the numbers suddenly are changed from what was originally discussed. But here,that was NOT the case. I found I was given my space to look around. But of course not abandoned. when I had questions, the guys were there to help whether through texting back in good time or just chatting at showroom. And as much as I tried to find something changed in the final numbers, it was all as we discussed. Tim was quite efficient and had everything ready to go, but also took the time to make sure I understood everything I was signing. I ended up with a vehicle that I didn't even know I needed, but in a good way. The sales guy, Alex in the Used Dept and some of the other guys helped me work out what I really wanted/needed and without pressure, showed me some stuff and we made a deal. I was even happy when Pete (the manager) called me and was willing to compete on the price when I found another truck which was close in price. Then when I had some difficulties with some add ons I requested, Pete once again stepped in and smoothed things over and got me what I wanted. Overall my experience was awesome considering what I was expecting. I got what I wanted, no real delays, it all went pretty smooth and I felt well informed throughout the process. Hopefully the next time around I will be able to work with them again. More

Great dealership to work with! Buying process was efficient & easy. Great service department every time I took my vehicle in. Kept well informed on progress of vehicle Employees Buying process was efficient & easy. Great service department every time I took my vehicle in. Kept well informed on progress of vehicle Employees are terrific to work with, very professional. More

2015 sierra Denali HD Entire experience was excellent. The truck was exactly what i wanted. The best new vehicle buying experience anyone could ask for. Brandie kept in con Entire experience was excellent. The truck was exactly what i wanted. The best new vehicle buying experience anyone could ask for. Brandie kept in contact with me thru the entire purchasing process. singed the paperwork and i was on the road with my brand new truck. Thanks Brandie will be in to see you for my next truck. More

Brandie is great to deal with! We found that Brandie was wonderful to deal with.  She is knowledgeable, efficient and friendly.  We were very pleased with the price that we agreed t We found that Brandie was wonderful to deal with.  She is knowledgeable, efficient and friendly.  We were very pleased with the price that we agreed to.  While she oriented us to the various features in the car, her co-worker, Melissa, visited the nearby registry to register our car and affixed the license plate.   She dealt with our follow up questions in her typical friendly manner. More

Cadillac Escalade 2015 Had an excellent experience from both Troy and Dario. Made my purchase of my new Cadillac Escalade a great experience. They both were very knowledge Had an excellent experience from both Troy and Dario. Made my purchase of my new Cadillac Escalade a great experience. They both were very knowledgeable and helpful throughout the whole transaction process. More

Friendly service centre This was the best service center experience I have ever had. Super friendly, profesional staff, top-notch technicians, and a clean, well-lit service b This was the best service center experience I have ever had. Super friendly, profesional staff, top-notch technicians, and a clean, well-lit service bay. More

Bought a new 2015 Buick Encore Excellent staff ! My purchase experience was first class and I was treated like royalty, We factory ordered the new Buick and were kept in contact eve Excellent staff ! My purchase experience was first class and I was treated like royalty, We factory ordered the new Buick and were kept in contact every step of the way, we were fully informed of delays or changes , and we were treated with understanding and courtesy whenever we asked for an update on the status of our order. Special thanks to the work done by Barry Findlay, Brandie Martin and Melissa Hinkel, in getting it right and making it all happen! The Service Department is First Rate, friendly and always helpful, no matter the situation they always take the time to ensure everything is done right. We were very pleased with the staff from the Management Team all the way to the Service Shuttle drivers , always a friendly smile and a willingness to help. More

First brand new vehicle I never thought that one day I would buy a vehicle over the Internet without having seen it. Being very busy at my job, I did not have much time to de I never thought that one day I would buy a vehicle over the Internet without having seen it. Being very busy at my job, I did not have much time to devote to purchasing a vehicle. Well, I sent an email to Troy Sorge from Don Wheaton Chevrolet Buick Cadillac GMC Ltd in Edmonton asking him to find me a new GMC Sierra 1500 4X4 at the best price he can do. Troy answered my email in less than 30 minutes asking me more details about what kind of 4X4 vehicle I was looking for. In less than an hour he found a pickup that met my needs. He Supervised all the process from A to Z Including the financing, the preparation of the vehicle and the paperworks with the help of Bobby Holmes. When I received my new GMC Sierra, it was exactly like Troy told me in our emails plus some little extras included at the price he told me. Troy and Bobby, thank you very much for your professionalism and your hard working. Thank you very much to let me feeling at home and important at your business place. Without any doubt, I will recommended Don Wheaton Chevrolet Buick Cadillac GMC Ltd to everyone around, looking for the best place to buy a vehicle. Merci Don Wheaton de servir vos clients de langue francaise de façon aussi professionnelle et courtoise comme vous le faite. More

Stress free experience I dealt with Troy, Dario, and Dileep. They were all very helpful and knowledgeable. Replied to messages right away, great service overall. Excellent p I dealt with Troy, Dario, and Dileep. They were all very helpful and knowledgeable. Replied to messages right away, great service overall. Excellent people to deal with, and I will definitely see them when I am looking for my next car, the best Cadillac dealership in Edmonton. Very happy with my 2014 Cadillac CTS. More