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Don Wheaton Chevrolet GMC Buick Cadillac Ltd.
Edmonton, AB
1,013 Reviews
The heartbeat of Edmonton and Western Canada's largest General Motors Distributor, selling vehicles by Chevrolet, Buick, GMC, Cadillac and Corvette.
Don Wheaton has been servicing Edmonton, Leduc, Sherwood Park, St. Albert, Spruce Grove, and Northern Alberta with pride since 1963.
We would be proud to take care of all your new vehicle, pre-owned vehicle, financing, vehicle service, and auto parts needs in the Edmonton area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,013 reviews
November 13, 2017
So Happy with my new car Shawn was very knowledgeable and helpful with the purchase of my new vehicle taking his time explaining all the details of the car, warranty and purch Shawn was very knowledgeable and helpful with the purchase of my new vehicle taking his time explaining all the details of the car, warranty and purchase. Thanks to Leo Hipkiss for making this happen! More
by Louise
Employees Worked With
Leo Hipkiss, Shawn MacDougall
November 13, 2017
Best service I ever had! Shawn was very accommodating to my unique situation (out of province sale). He was very helpful in the process and even drove across the city to pick Shawn was very accommodating to my unique situation (out of province sale). He was very helpful in the process and even drove across the city to pick me up from the airport. Shawn is very easy to talk to and very knowledgable about the vehicles he sells. This was evident when he gave me a full in depth tutorial on all the functions of my vehicle. Overall, out of all the vehicles I have purchased from dealerships (four), I can confidently say I was most pleased with Shawn's service. Thank you for being so accommodating Shawn! More
by Milan
Employees Worked With
Shawn MacDougall
November 11, 2017
Very good dealer I would say that there Very friendly and very helpful to us no pressure he went the extra mile to help me secure my truck I would say that there Very friendly and very helpful to us no pressure he went the extra mile to help me secure my truck More
by Kyn poy
November 05, 2017
Don Wheaton left me feeling discouraged I was filled with excitement when I first contacted Don Wheaton as anyone buying a brand new vehicle for the first time would feel! Don Wheaton was my I was filled with excitement when I first contacted Don Wheaton as anyone buying a brand new vehicle for the first time would feel! Don Wheaton was my first choice in a dealership. I shopped online and found the perfect Chevrolet for me, a 2017 Silverado 1500 High Country. I spoke with Dileep Menon who was initially kind and helpful to me. After my efforts to negotiate a deal to buy the truck of my dreams they would not consider the fact that I was not able to make the payments they suggested, they would not lower the payments for me by any means. Dileep had me speak to his sales manager who was very rude to me on the phone, he told me that I could not get the truck and he kept repeatedly saying "you are asking for me to lower the cost, where am i going to get $12000? you cant! i want to help you but you need to tell me how to help you!" in a demeaning tone of voice. Never did I ask for thousands of dollars to be taken off the price of the truck, rather, i was asking for more reasonable bi-weekly payments. I felt defeated after this phone call and cried hot tears, not the best first experience! I immediately I decided they lost my business. However the next day I thought I would give them the benefit of the doubt since Dileep was nice and seemed like he wanted to help. I called back the next day (they did not bother to call me) to see if we can negotiate a better payment plan, again, they stated that they were unable to help me, although I felt defeated and discouraged I kindly accepted and moved on to another dealership. I bought the exact same truck at Lakewood Chevrolet for nearly the same price and better options such as a sunroof, 3M and power running boards. The key difference was that Lakewood Chevrolet treated me with respect and they made the effort to secure my loan and payments that were comfortable for me. I will never again attempt to do business with Don Wheaton and neither will my friends and family. More
by Justine Calliou
November 03, 2017
They went over and above to make a fair deal. There were a few scratches on the truck purchased and they got them professionally removed also while covering my hotel cost as i was from out of town There were a few scratches on the truck purchased and they got them professionally removed also while covering my hotel cost as i was from out of town. More
by truck
Employees Worked With
John Alan, Alex Gull
November 02, 2017
purchasing a new vehicle Friendly, fair, non threatening, non pressured , and very thorough. We dealt with an enthusiastic young man who was very knowledgeable on the products Friendly, fair, non threatening, non pressured , and very thorough. We dealt with an enthusiastic young man who was very knowledgeable on the products. He appeared to be sincere in fulfilling our wishes. More
by kona
October 25, 2017
Great Experience When I stopped into Don Wheaton to inquire about a Cadillac SRX advertised, Shawn was very helpful in providing good information about the vehicle and When I stopped into Don Wheaton to inquire about a Cadillac SRX advertised, Shawn was very helpful in providing good information about the vehicle and provided the value of my trade-in. He also worked to negotiate a deal that worked for all. Shawn's no pressure approach and knowledge of the vehicle was very much appreciated. Thank you for a great experience. Donna More
by Donna
October 19, 2017
Internet Sales - Purchasing Truck Recently purchased a 2017 GMC Sierra 1500 SLT, conducted inquiry and sale through emails, texts and phone calls with Shawn. He was good to deal with a Recently purchased a 2017 GMC Sierra 1500 SLT, conducted inquiry and sale through emails, texts and phone calls with Shawn. He was good to deal with and always prompt on his responses. I looked online for the best deal nationwide and no one could touch their price. Best Deal and great dealership to do business. More
by Matt
October 16, 2017
Great service Had a very pleasant experience with Shawn. He was quick and efficient and did everything he could to get us the best deal he could. Very satisfied and Had a very pleasant experience with Shawn. He was quick and efficient and did everything he could to get us the best deal he could. Very satisfied and will make further purchases in the future More
by Lisahm
October 14, 2017
Don Wheaton on Whyte has Excellent Customer Service Don Wheaton on Whyte is a Excellent Dealership to buy your next New GM Vechical from . They have a very good selection ofCadillacs, Corvettes Chevrol Don Wheaton on Whyte is a Excellent Dealership to buy your next New GM Vechical from . They have a very good selection ofCadillacs, Corvettes Chevrolets, Buick’s and GMCs to choose from and My Product Advisor Shawn MacDougall did a outstanding job of helping me through the buying of my my very First New Cadillac XT5 . He took me through all the processes of the purchase from selecting the vechical to the showing of what it had for Safety and the different options ,how they work, what they do on the the test drive. The financing process, which was Quick and a easy process. In less then a day had a answer. Tim the Business Manager explained all the details of the financial part of the deal and paperwork. Shawn explain the warranty and the different perks that come with the Purchase, took me through to meet Service Manager, Parts Manager and every one else. Shawn then refresh my memory on all of the different options and how they work, making sure to answer any questions I might have. It was a truly a wonderful Stress Free buying experience . I would Recommend Shawn to anyone who would like a truly outstanding buying experience of your next New GM Vehicle at Don Wheaton on Whyte. More
by Don and Audrey N
