Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

Salesman was great , dealership was good , overall a great experience , parts was easy to deal with great experience , parts was easy to deal with More

My sales person Antonella was very professional and accommodating and courteous. She made my car buying experience very enjoyable accommodating and courteous. She made my car buying experience very enjoyable More

Was great experience at dealership was awesome thanks to tj and business office thanks so much to tj and business office thanks so much More

Many paint chips that weren’t repaired Tailgate and bumper not repaired dead battery after getting home bumper not repaired dead battery after getting home More

Great dealership, good service. Location of dealership is a plus as well. The dealership really worked hard to find what I wanted. Location of dealership is a plus as well. The dealership really worked hard to find what I wanted. More

Scotty and the managers have xxxxing horrible customer service. Drove out there to see a vehicle and had a meeting with Scotty at 11:00 and he was nowhere to be found and the vehicle was sold the day befo service. Drove out there to see a vehicle and had a meeting with Scotty at 11:00 and he was nowhere to be found and the vehicle was sold the day before. After calling the dealership every person blames it on someone else which is such a chicken xxxx way of dealing with this. Be a man and fess up with your screwup More

Where do I begin? We purchased a 2024 Escalade. Ill start with some positives that do not reflect the 1 star rating: - Lauren, our sales rep. Was beyond amazing We purchased a 2024 Escalade. Ill start with some positives that do not reflect the 1 star rating: - Lauren, our sales rep. Was beyond amazing. She was not pushy or trying to force a sale on us and helped us find exactly what we wanted. -We dealt with Chantal for financing, she went nothing short of above and beyond to help us, was very professional and ensured our process was stress-free. If you absolutely want to purchase a vehicle from here, i would 100% request to deal with Lauren and Chantal for the entire process. Now, the reasons for the 1 star rating: - our vehicle had some in-transmit damage to the door- a big and very visible scratch. We we’re ensured by Robin, the sales manager, that this would be fixed, as the deal was pending this repair. Robin, was your typical sales person; pushy, un-attentive, and treated us like a number in the end of the month sales quota, during her brief involvements. After a week, we went to pick up our vehicle. We noticed the repairs were subpar- the scratch looked as if it was “repaired” by painting over it with a paint stick, and we voiced our displeasure. Robin, argued with us that the repairs were of pristine quality, and there was nothing else they could do for us. After an extensive argument with Robin, she agreed the scratch was still visible, and offered to have the door completely re-painted, although, she voiced that she did not have any confidence that her peers would be able to fix the scratch. To add, during the whole process, when Robin was involved, she attempted to pressure us in finalizing the sale, she was not personable and did not display very good communication skills. We almost walked away from this vehicle , on multiple occasions, because of our interactions with Robin. This is NOT the quality of service and repairing you want from a sales manager and a body shop, while purchasing a 100 000$ + brand new vehicle. I would NOT recommend this dealership to anyone. Do better. More