Don Valley Volkswagen

Peter provided excellent service and knowledge. Came into dealership with exact price point that I was not willing to go over and Peter was able to meet it. Very Friendly and personable. Would high rec into dealership with exact price point that I was not willing to go over and Peter was able to meet it. Very Friendly and personable. Would high recommend Peter on your next visit to Don Valley Volkswagen. More

I called the dealership regarding an ad from Auto Trader. I was kindly passed off to James, and never looked back. James (and everyone else at the dealership), was welcoming and over the top helpful. James e I was kindly passed off to James, and never looked back. James (and everyone else at the dealership), was welcoming and over the top helpful. James especially made our car-buying experience smooth and successful. The team at Don Valley did everything the could to assure the customer was happy. Thanks again! More

Dealt with Wray on both occasions, a couple years apart, and he is absolutely horrible. Told me that I couldn't afford the car as we went for the test drive. When I mentioned that I didn't like the panora and he is absolutely horrible. Told me that I couldn't afford the car as we went for the test drive. When I mentioned that I didn't like the panoramic sunroof he scoffed and told me that I DO NOT need a sunroof that opens all the way because I WILL NOT use it...no one does. The panoramic roof was good enough. When I asked about vehicle colour he YELLED at me. Yes... YELLED. Apparently colour should not be a big deal to me and he only had one of the vehicle I wanted and HE felt the colour was good enough. I told him that's because it's geriatric beige and I'M too young to drive that colour. For the second time I left the dealership without a VW and went to a competitor. More

I've known my service advisor for many years and have trusted her with the well-being of my car. I have never had to return my car for something that has been done wrong the first time. The waiting area trusted her with the well-being of my car. I have never had to return my car for something that has been done wrong the first time. The waiting area is comfortable with newspapers and television. There is also complimentary wifi for customers to use while waiting. The option of getting a drive is also offered at the time my car is dropped off. More

We've never had service like the service we got from Peter. We're recommending this dealership to all of our friends. Really great price, super knowledgeable and very accommodating. Peter. We're recommending this dealership to all of our friends. Really great price, super knowledgeable and very accommodating. More

This is the most professional dealership i have been to.The information package that came with the car was exceptional.The attention to the customer experience is evident from start to finish.When i pic to.The information package that came with the car was exceptional.The attention to the customer experience is evident from start to finish.When i picked up my car Chloe spent 30 mins going over the functions and operation of the vehicle, as well as the after sales follow up.If you are thinking of purchasing a Volkswagen see Chloe. More

I enjoyed my purchase transaction with Chloe Simpson at Don Valley Volkswagen because she was friendly, gave me all the information I needed, was patient while I test drove 8 different cars throughout the Don Valley Volkswagen because she was friendly, gave me all the information I needed, was patient while I test drove 8 different cars throughout the week, and best of all she did not pressure me to make a decision quickly, nor did she try to sway me in one direction or the other, which I really appreciated. Overall I felt she was kind and objective, and I would definitely do business with her again. Pleasant experience overall! More

We have been loyal VW drivers, and when we first met Peter Notis we knew he would be able to find us our next new vehicle. Peter's outstanding customer service and knowledge of VW's was so welcomed wit Peter Notis we knew he would be able to find us our next new vehicle. Peter's outstanding customer service and knowledge of VW's was so welcomed without the 'pushiness of a salesperson'. Peter took time in understanding our needs and was able to find us our perfect vehicle. Peter was quick to follow up on all of our questions or concerns either with pricing or the different features on the vehicles we were looking at. Peter took the time to walk us through all of our options and then quickly and efficiently found us a vehicle. What was most valuable was the time that Peter took with us on the 'delivery' of our vehicle. Peter meticulously explained all of the features on the car, and answered any questions without hesitation. Peter was eager to make us happy on our new purchase. We were initially only looking to replace one of our vehicles, although Peter knew our second vehicle was in need to be replaced. Knowing this, Peter kept us in mind over several months, and when a great opportunity and deal arose, Peter made the call to us- yes we have now purchased 2 new cars through Peter. It is because of Peter's VW knowledge, his knowledge of the competition along with his unsurpassed customer service that made us so pleased with our experience. If you are looking for a new or used car and want great service, call Peter, you will be so pleased with the experience. More

When I arrived at the dealership, I discovered that the car I wanted to buy had been sold already. Peter worked hard to find me another brand new car with the exact same features and was able to match the car I wanted to buy had been sold already. Peter worked hard to find me another brand new car with the exact same features and was able to match the price we had agreed on. I liked the service I received so much, I have already recommended Peter to others. More

Chloe was awesome. All of our disappointments came from the people on the back end dealing with the paper work. And the manager not being realistic with his communications after making an agreement the people on the back end dealing with the paper work. And the manager not being realistic with his communications after making an agreement More