Dodge City Auto

Very accommodating. I have bought my last 6 vehicles at Dodge City. They have always been first rate. The salesman that I deal with has always been very accommodating and I have bought my last 6 vehicles at Dodge City. They have always been first rate. The salesman that I deal with has always been very accommodating and is not pushy in any way. He always gives options and lets me decide with out pushing me. A good experience as far as car buying goes. Not always the case at other dealerships. More

Great salesmen I was looking for a used vehicle in my price range. Within 2 days the salesman found me exactly what I wanted. No pressure sales...they just want you I was looking for a used vehicle in my price range. Within 2 days the salesman found me exactly what I wanted. No pressure sales...they just want you to be happy with your purchase. More

Overall great experience Bill Stefanuk was a great sales rep, he made the process easier for myself as a first time dealership purchase. They made sure I understood the proces Bill Stefanuk was a great sales rep, he made the process easier for myself as a first time dealership purchase. They made sure I understood the process, what was included with the vehicle and how the vehicle ran, what was done to it previously etc. It made it very easy to come to a decision on making my purchase. Would definitely recommend this dealership and sales rep. More

Great parts dept I’ve been a customer with Dodge City since 2014. The Parts Dept is great to deal with and are very knowledgeable. They go above and beyond when I orde I’ve been a customer with Dodge City since 2014. The Parts Dept is great to deal with and are very knowledgeable. They go above and beyond when I order parts and will even deliver them to me a no charge! Thank you Dodge City for the great experience! More

new vehicle The sales people were great, made the deal easy! Dave and Wayne were very helpful and knowledgeable. Terry-Lynn was very effective and efficient in The sales people were great, made the deal easy! Dave and Wayne were very helpful and knowledgeable. Terry-Lynn was very effective and efficient in her tasks! I’ll recommend anyone looking to purchase a vehicle to this dealership in the future!! More

Knowlegable staff and great service Mike took the time to help us and we greatly appreciated his "no pressure" sales approach. We purchased a used Ram 1500 and have taken it on a long dr Mike took the time to help us and we greatly appreciated his "no pressure" sales approach. We purchased a used Ram 1500 and have taken it on a long drive with no problems AND great mileage.. More

Happy Customer Fast, friendly and courteous staff. Got the vehicle I needed and Mike took the time to answer all our questions and concerns. Would recommend givin Fast, friendly and courteous staff. Got the vehicle I needed and Mike took the time to answer all our questions and concerns. Would recommend giving DODGE CITY AUTO a visit if you are looking for a vehicle. More

Exceptional Customer Service I recently purchased a used 2016 Dodge Grand Caravan from Dodge City and despite a couple surprise hiccups with the vehicle after I had made the purch I recently purchased a used 2016 Dodge Grand Caravan from Dodge City and despite a couple surprise hiccups with the vehicle after I had made the purchase, Gary made sure that everything was looked after and made right. He gave amazing customer service and I would definitely recommend him in the future. Overall, I am pleased with the experience and loving my new van! More

Disappointed My 2016 Chrysler 300 had a check engine light come on and so I immediately scheduled an appointment. I was told by the service department they had no My 2016 Chrysler 300 had a check engine light come on and so I immediately scheduled an appointment. I was told by the service department they had no hoists available that day and so I left my vehicle overnight for service the next day. I was then told there was no technician who could read the code. I believe these were only excuses for the delay made by the front desk staff. The oil filter was changed to a Mopar part and I was sent on my way. I drove two blocks and the light came back on. I explained to the service department front end the oil change business I had just had my car at had already tried that and said the code read as an oil pressure sensor issue. My appointment was on a Thursday at noon and it was now late Friday. I was told the part had to be ordered in from Red Deer. I got a call on Tuesday saying the part had arrived. The part was installed on Wednesday and I got a call at 3:15 pm saying it would be another day as they had to do a wheel alignment and wouldn’t have the time to finish it. I was originally charged $150 plus for the service because I did not get the oil change at their location even though my vehicle is under warranty but was refunded later.. I was never offered a courtesy vehicle even though the car was purchased at Dodge City. The icing on the cake was the food that was spilled into my engine that I found when I checked the oil level after picking up my car. More