Dodge City Auto

Had a appt for 730 drop off. Advisor told me the oil change and filter should not take to long. I called them at 1202 and voicemail. Waited 10 minutes and talked to any advisor . Advisor told me the oil change and filter should not take to long. I called them at 1202 and voicemail. Waited 10 minutes and talked to any advisor . I was connected to a advisor who said it had been completed. Over 4 hours for a oil change and filter. They replaced the oil drain plug. I was not notified of completion I had to call. More

Just had my vehicle in for a recall and some related work and can’t say enough about the service. My service rep Candace was outstanding with the way she personally made sure I got my vehicle done and back t and can’t say enough about the service. My service rep Candace was outstanding with the way she personally made sure I got my vehicle done and back to me. The mechanic also went above and beyond to get the job done so I could have my vehicle for the weekend. Everyone including the yard guy that helped unload my vehicle off a trailer was super friendly and accommodating. Five stars from me to everyone. More

Chad went above and beyond to get us into our dream truck. There was no pressure from them only feeling like being helped. truck. There was no pressure from them only feeling like being helped. More

Customer service is always amazing. Love coming to Dodge city auto as i know I will be in good hands. Only downside is they are usually always busy, so my vehicle takes longer than it s Love coming to Dodge city auto as i know I will be in good hands. Only downside is they are usually always busy, so my vehicle takes longer than it should for each service. More

Very kind. .. .. lady waiting for bus came to warm up greeted kindly offered a coffee .. .. lady waiting for bus came to warm up greeted kindly offered a coffee More

I have great service. Glenda and Miquela looked after my needs and we're kind. Would recommend again Glenda and Miquela looked after my needs and we're kind. Would recommend again More

I had avgreat experience at Dodge City purchasing a new 2024 Ram. Jeff was very helpful and did everything possible to make this as easy as possible. Very satisfied with my new Truck 2024 Ram. Jeff was very helpful and did everything possible to make this as easy as possible. Very satisfied with my new Truck More

The work was okay but I was charged more than I was quoted. Parts which were ordered were wrong for my vehicle which means another trip to complete the job quoted. Parts which were ordered were wrong for my vehicle which means another trip to complete the job More

Excellent service and customer service everything done on time looking forward to visit the service station again time looking forward to visit the service station again More

Ask for Mike Zogheib, He will not steer you wrong. This is the 3rd vehicle we have bought through Mike and will always return to him when the time comes for a new vehicle. Mike listens to your needs This is the 3rd vehicle we have bought through Mike and will always return to him when the time comes for a new vehicle. Mike listens to your needs and will advise and not push for a sale. He cares for his customers and the after car he provides astonishing. Also have to give a shout out to Chris who pushed through the paperwork in lightening speed and is a pleasure to deal with. Alan & Lydena Gray More