Dodge City Auto

Friendly, helpful staff. Very knowledgeable, absolute pleasure to deal with. Will use in the future!!! Very knowledgeable, absolute pleasure to deal with. Will use in the future!!! More

Customer service was absolute garbage after Dave left. No one contacted me from the dealership to let me know he had left until months later. My family and I had to try and contact the dealership for upda No one contacted me from the dealership to let me know he had left until months later. My family and I had to try and contact the dealership for updates once Dave himself told us he had left. No one would answer our calls or call us back. I personally was not contacted until the end of August. I received a “checklist” after my so called delivery of my new vehicle, stating multiple things were gone through with me, when they were not. Mark had a hockey game to go to, which is fine, but I was not told that until I was on my way to the dealership. He quickly went over the electronics in the vehicle and that was it. He told me he “would go over it better another time or when I brought it in for my first service”. Nothing was told to me about the service department or how to book. He never once contacted me after I took the vehicle home, until I had to message him regarding a block heater, that was not installed. The financial manager did not go through the bill of sale with us, in which we found hidden fees. My family has bought 15+ vehicles at Dodge City and we are extremely disappointed in the customer service we received. More

Jeff Hartley was an awesome guy to deal with, he got me the truck I wanted from Calgary and I got an awesome deal on the truck! the truck I wanted from Calgary and I got an awesome deal on the truck! More

The dodge city auto was really good place to get a new or used vehicle because I got a really good deal from them for my truck. I will definitely recommend this dealership for others used vehicle because I got a really good deal from them for my truck. I will definitely recommend this dealership for others More

Mark provided exceptional service and is very nice and polite to interact with. Appreciate many options presented. Thank you! polite to interact with. Appreciate many options presented. Thank you! More

Mark was awesome and easy to deal with. Greg at the parts counter was great too! Greg at the parts counter was great too! More

Great experience very knowledgeable staff. Super happy with my new Jeep. Thanks to all the staff from sales to finance Super happy with my new Jeep. Thanks to all the staff from sales to finance More

The staff is very kind and personable, making the whole experience of purchasing a vehicle easy and fun. They were also incredibly knowledgeable and answered all the questions we had. experience of purchasing a vehicle easy and fun. They were also incredibly knowledgeable and answered all the questions we had. More

Jack Gherasim at Dodge City was very patient, exceedingly trusting, and made every effort to be available to help me find my vehicle. He was pleasant to work with, and allowed me the room to test out vehicle trusting, and made every effort to be available to help me find my vehicle. He was pleasant to work with, and allowed me the room to test out vehicles without pushing vehicles that I was not interested in. Jack was prompt to answer any questions and provide information as requested. He made the sale of my vehicle effortless as he worked well with my busy schedule. I have now owned my vehicle for around 4 months and love it. Thank you Jack! More

Sharla and Amy made our experience awesome! We finally found a team that helped in anyway possible and got us our vehicle a 2023 Dodge Durango. Lovely job ladies! We finally found a team that helped in anyway possible and got us our vehicle a 2023 Dodge Durango. Lovely job ladies! More