Dodge City Auto

This is the second time that I’ve brought my truck in for service only to find out that the parts were damaged and they have to rebook when new product comes in. It shouldn’t be scheduled if parts are receiv service only to find out that the parts were damaged and they have to rebook when new product comes in. It shouldn’t be scheduled if parts are received damaged as the receiver should make certain all parts are received as expected. This is frustrating to try and find alternate means of transportation and work around the schedule of the dealership. My experience with dodge city auto has left me frustrated, disappointed and in search for a new dealership that will properly take care of my new vehicle. More

Place is great! ! Felt at home walking through the doors. My first time purchasing. truck so was a little nervous. Jeff and Sharla walked me through. They are amazin ! Felt at home walking through the doors. My first time purchasing. truck so was a little nervous. Jeff and Sharla walked me through. They are amazing. More

The dealership is very accommodating, responds well to any questions I have. Appointment reminders are appreciated any questions I have. Appointment reminders are appreciated More

We decided that we needed to test drive the dodge 1500 trucks so we went to dodge city auto ti do that. We were met by Jeff Hartley and he presented us a few options and we decided to drive the 24 dodge trucks so we went to dodge city auto ti do that. We were met by Jeff Hartley and he presented us a few options and we decided to drive the 24 dodge 1500. We were throughly impressed by the features and performance of the new dodge truck. We decided to make a deal on the first truck we drove. Jeff was amazing through the whole process explaining everything in detail. When we went back to the dealership to pick up the new truck Jeff walked us through the truck features explaining and answering all our questions. When we went to complete the financing side Chris Greer was amazing and made sure we understood what we were signing. Jeff did a great job with the delivery of the vehicle ti us. Thankyou Jeff and Chris for all your hard work More

They are there to help you choose the vehicle of your dreams at your own pace! dreams at your own pace! More

Was really good service and got me a car to use. I was very happy with the service I was very happy with the service More

Very friendly & attentive service . Warm & welcoming as soon as we walked in their door- would highly recommend. Warm & welcoming as soon as we walked in their door- would highly recommend. More

Walked into the service department book my appointment for the next day day truck was taken in oil, change and tire rotation, and the truck was washed and waiting for me. Great service. for the next day day truck was taken in oil, change and tire rotation, and the truck was washed and waiting for me. Great service. More

It was ok but it should not take so long at the service after the vehicle is done after the vehicle is done More

I like the sales people, service is something to be looked into I feel they are some miserable people there which makes the feeling of not welcome. It's funny there is a saying "one bad apple spoils th looked into I feel they are some miserable people there which makes the feeling of not welcome. It's funny there is a saying "one bad apple spoils the bunch" I feel that is how service is. Also I was on a pre call and asked simple questions and I was treated abruptly and was told that they cannot diagnose a vehicle that is not in the shop. I agree!! But I asked if there was a certain part in stock and I was told they will deal with it when my vehicle arrives. One thing I know about sales and service. When a customer asks a question please do your best to answer not just deflect to reduce the responsibility. Of following up on a question. More